Microsoft Guaranteed-to-Run

10972-B: Administering the Web Server (IIS) Role of Windows Server

The Microsoft 10972-B course equips Windows Server administrators with skills to install, secure, and manage IIS web servers, solving critical challenges in hosting secure, high-availability web applications. Designed for IT professionals managing on-premises infrastructure, it addresses the growing demand for IIS expertise, with over 80% of enterprise web applications relying on Windows Server environments. You’ll gain hands-on experience in configuring application pools, SSL encryption, centralized certificates, and load-balanced web farms.

This course prepares learners for the MCSA: Windows Server 2016 certification path. Koenig Solutions provides official Microsoft courseware and 30-day lab access, ensuring real-world practice. You’ll build confidence to manage production IIS environments and advance into roles like Web Server Administrator or Infrastructure Engineer.

40 Hours (5 Days)
Live Online / Classroom
14+ professionals trained

Training Formats & Pricing

1-on-1 USD 3,510
Dedicated instructor, your schedule Fastest
Public Batch USD 2,700
Group class, fixed schedule Most Popular
Self-Paced USD 199
Recorded sessions, learn anytime Best Value

100% Happiness Guarantee · Free Rescheduling · Secure Payment

Course Overview

The Microsoft course 10972-B: Administering the Web Server (IIS) Role of Windows Server delivers comprehensive training for IT professionals responsible for managing web infrastructure using Internet Information Services. Designed for Windows Server Administrators, Web Server Administrators, and IT Support Specialists, this course equips learners with essential skills to deploy, secure, and maintain IIS environments. With over 80% of enterprise Windows-based web applications relying on IIS, proficiency in this role remains a high-demand skill across government and corporate sectors. The curriculum aligns with real-world administrative responsibilities, ensuring participants gain practical knowledge applicable to environments running Exchange, SharePoint, and custom web services.

Students engage with key Microsoft technologies including Internet Information Services (IIS) 8.5, Windows Server, Application Request Routing (ARR), Distributed File System-Replication (DFS-R), Central Certificate Store, and FTP Server role services. Through hands-on labs conducted in a dedicated on-premises or virtual lab environment, learners install IIS, configure application pools, and build a fully functional load-balanced web farm using ARR. A core lab project involves securing websites with SSL certificates, configuring URL authorization rules, and implementing remote administration via the IIS Management Service. These exercises simulate real production scenarios, such as setting up a public-facing website with DNS integration, enabling FTP access, and establishing robust backup and recovery procedures for high availability.

While the 10972-B course does not map directly to a single certification exam, it supports preparation for broader Windows Server certification paths such as Microsoft Certified: Windows Server Hybrid Administrator Associate. Professionals with IIS expertise command competitive salaries, with Windows Server Administrators earning an average of $92,343 annually in the United States according to Salary.com. Koenig Solutions enhances this official Microsoft courseware with Guaranteed-to-Run scheduling and optional 1-on-1 training, ensuring learners achieve mastery. Completing this course empowers IT professionals to confidently manage enterprise web servers, paving the way for advancement into cloud infrastructure, DevOps, and senior systems administration roles.

What You'll Learn

Deploy and configure Microsoft IIS on Windows Server to optimize web hosting environments
Set up and manage websites and application pools in Microsoft IIS for efficient performance
Secure IIS websites with authentication and authorization rules to protect sensitive data
Implement SSL certificates and manage security protocols in IIS for encrypted connections
Monitor IIS performance metrics and analyze logs using Microsoft tools to ensure high availability
Manage remote administration and backup IIS configurations to prevent data loss and streamline updates

Skills You'll Gain

IIS Administration Windows Server Application Pools Configuration IIS Security Hardening IIS Logging and Monitoring IIS Backup and Recovery Central Certificate Store IIS Remote Management IIS FTP Configuration IIS Site Bindings IIS Request Filtering IIS Compression Settings IIS Authentication Methods IIS URL Authorization Load-Balanced Web Farms IIS Performance Tuning IIS Configuration with PowerShell

Prerequisites

Recommended knowledge before taking this course
  • Proficiency in Windows Server 2016 or 2019 administration, maintenance, and troubleshooting, essential for mastering the 10972-B: Administering the Web Server (IIS) Role of Windows Server course by Microsoft
  • Understanding of Active Directory Domain Services (AD DS) and NTFS permissions to manage secure access within the IIS environment
  • Experience with Windows networking technologies such as TCP/IP, DNS, and DHCP, which is crucial for effective IIS server configuration and troubleshooting
  • Foundational knowledge of SSL/TLS certificates and firewall concepts, necessary for securing web server communications and traffic
  • Experience with Windows Client administration and troubleshooting to support seamless integration with IIS server environments
  • Familiarity with web server roles and their function in hosting websites and applications to facilitate the study of IIS management concepts
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Certification Exam

Everything you need to know about the 10972-B: Administering the Web Server (IIS) Role of Windows Server certification exam

Exam Details
Exam Name
10972-B: Administering the Web Server (IIS) Role of Windows Server
Exam Cost
N/A
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
N/A
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10972-B: Administering the Web Server (IIS) Role of Windows Server

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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Deploying Microsoft 10972-B IIS Infrastructure
Mastering Web Server Infrastructure Design Deploying Internet Information Services Roles Validating Successful Web Server Installations Analyzing Core IIS File Structures Navigating Websites via IIS Manager Mapping DNS Records for Websites Provisioning Virtual Directories and Applications Lab: Installing Internet Information Services
2
Day 2– Optimizing Application Pools and Hosting
Architecting Efficient Application Pools Managing Scalable Application Pool Resources Automating Application Pool Recycling Tasks Lab: Configuring Application Pools Lab: Configuring Application Pool Recycling Scaling Configurations for Multiple Websites Managing Secure Website Bindings Launching and Monitoring Live Websites
3
Day 3– Securing Data with 10972-B IIS Protocols
Implementing IIS Authentication and Authorization Hardening Authentication and Authorization Policies Enforcing Granular URL Authorization Rules Lab: Configuring Authentication and Access Lab: Configuring URL Authorization Rules Managing Certificates and SSL Encryption Provisioning Secure Web Server Certificates Configuring Robust HTTPS Bindings
4
Day 4– Remote Management and FTP Services
Deploying Microsoft Management Services Establishing Remote Web Server Connections Delegating Administrative Management Permissions Lab: Installing and Configuring Management Service Lab: Connecting to Remote Web Servers Lab: Delegating Management Permissions Planning Secure FTP Infrastructure Implementing Functional FTP Site Services
5
Day 5– Monitoring, Recovery, and Web Farms
Auditing Critical IIS Server Logs Evaluating System Performance Counters Lab: Monitoring IIS Logs Lab: Analyzing Performance Counters Managing IIS Backup and Recovery Executing Website Backup and Recovery Building Load-Balanced Web Farms (ARR) Syncing Configurations Across Web Farms

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Hands-On Lab

Live Lab Sandbox

Real Environment

Practice in a real lab environment with full access to the tools and services covered in the course.

30+ Guided Labs

30+

Step-by-step lab exercises designed to reinforce each module with practical, hands-on tasks.

Lab Manual Included

Full Guide

Comprehensive lab guide with detailed instructions, screenshots, and troubleshooting tips.

Post-Training Access

30 Days

30 days of extended lab access after your training ends so you can continue practicing.

Career Outcomes

78%

of 10972-B: Administering the Web Server (IIS) Role of Windows Server certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the 10972-B: Administering the Web Server (IIS) Role of Windows Server certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • IIS Administrator
  • Web Server Administrator
  • Windows Server Administrator
  • Application Support Engineer
  • Systems Administrator
  • Infrastructure Engineer

Companies Hiring

5,000+
Microsoft Accenture Deloitte Wipro TCS IBM AT&T Capgemini Cognizant HCL Technologies

and 5,000+ organizations worldwide seeking 10972-B: Administering the Web Server (IIS) Role of Windows Server certified professionals

Meet Your Instructor

👤
Rajesh Gogia
24+
Years Exp.
5,000+
Students
4.9
Avg Rating

As a professional corporate trainer with a deep understanding of various Microsoft technologies, I have gained extensive experience in designing, implementing, and administering training programs. My expertise includes Microsoft Azure Architecting, Designing, Planning, and Implementation, Azure Architect Certified, Azure DevOps, Microsoft 365, and Microsoft Exchange Solutions (Since 4.0 till Exchange Online), Microsoft Exchange Instant Messaging, LCS, OCS, Lync, SFB and Teams with Enterprise Voice Solution.

Technical Expertise on SMS, SCCM, MOM, SCOM, SharePoint (from WSS version till SharePoint Online).

Handling Azure Security, Cybersecurity, Microsoft Purview (Governance, Compliance) Solutions.

In Citrix, journey started from MetaFrame, then moved to Presentation Server, Password Manager, Access Gateway, Smart Access, XenApp, XenServer, CVAD (Citrix Virtual Apps and Desktop), Citrix ADC, Citrix DaaS Deployment and Administration, Citrix MCS, Citrix PVS, Citrix Virtual Apps and Desktops 7 Architect Design Solutions, Deploy and Manage Citrix ADC 13. X with Traffic Management. Handled Corporate trainings and deployments.

With a proven track record of success, I am skilled in developing customized training solutions that effectively meet the unique needs of clients. My passion for learning and dedication to staying up-to-date on the latest industry trends enables me to deliver training programs that are both informative and engaging.

 

Associated with Koenig since April-2002.

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
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    Business Intelligence Lead

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    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

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    SC-300 Certified ✓ Verified
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    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the 10972-B: Administering the Web Server (IIS) Role of Windows Server training course

Is the certification exam included in the 10972-B: Administering the Web Server (IIS) Role of Windows Server course fee?
The official Microsoft certification exam is not included in the 10972-B course fee. Standard Microsoft role-based exams typically cost $165 USD, though regional pricing and currency fluctuations apply. You can purchase exam vouchers separately, and eligible students may qualify for academic discounts to reduce costs.
What training formats does Koenig offer for 10972-B: Administering the Web Server (IIS) Role of Windows Server?
Koenig delivers 10972-B via Live Online, 1-on-1, Classroom, and Flexi self-paced formats. All scheduled Live Online and Classroom sessions are Guaranteed-to-Run. This ensures your training proceeds as planned, even if you are the sole participant, providing you with reliable, uninterrupted access to essential Microsoft certification skills.
How long is lab access provided for 10972-B: Administering the Web Server (IIS) Role of Windows Server?
Koenig provides 30 days of post-training access to hands-on lab environments for 10972-B. These labs utilize official Microsoft courseware in a live, real-time environment. This setup allows you to gain practical, verifiable experience in configuring and managing IIS on Windows Server to boost your technical proficiency.
What is the rescheduling and cancellation policy for 10972-B: Administering the Web Server (IIS) Role of Windows Server?
Koenig permits free rescheduling for 10972-B with at least 7 days' notice. Changes within 7 days incur a $50 administrative fee. Cancellations or rescheduling requested 10 days or fewer before the start date are subject to a 50% cancellation fee of the total course purchase amount.
What is the format and difficulty of the Microsoft certification exam associated with 10972-B?
The Microsoft exam for 10972-B typically includes 40-60 questions, covering multiple-choice, case studies, and performance-based labs. Candidates must achieve a passing score of 700 out of 1000 within a 150-minute time limit. The exam rigorously assesses your practical ability to configure and manage IIS on Windows Server.
How long is the Microsoft certification earned from 10972-B valid, and what is the renewal process?
The Microsoft role-based certification linked to 10972-B remains valid for one year. You can renew it by passing a free, unproctored online assessment on Microsoft Learn, available six months before expiration. This renewal process focuses on recent technology updates without requiring you to retake the full certification exam.
What post-training support does Koenig provide for 10972-B: Administering the Web Server (IIS) Role of Windows Server?
Koenig offers 30 days of post-training email support from your instructor for 10972-B. You also receive access to class recordings and lab environments for review. Our 100% Happiness Guarantee includes options for a full refund or a free class redo if your learning expectations are not met.
What are the prerequisites for 10972-B: Administering the Web Server (IIS) Role of Windows Server?
The 10972-B course requires foundational experience in Windows Server administration, maintenance, troubleshooting, and networking technologies. While no prior IIS experience is assumed, this background ensures you can effectively master the advanced techniques required to configure and manage Internet Information Services in professional environments.
What is the average salary impact for professionals certified in 10972-B: Administering the Web Server (IIS) Role of Windows Server?
Professionals certified in Windows Server administration, including IIS skills from 10972-B, often command salaries between $95,000 and $150,000 annually. Roles such as System Administrator or IT Security Engineer benefit significantly from this certification, enhancing your career trajectory within the competitive IT services and government sectors.
How does 10972-B: Administering the Web Server (IIS) Role of Windows Server compare to self-study?
The 10972-B course provides structured, instructor-led training with hands-on labs and real-time Q&A, which outperforms self-study. Koenig’s support, including a 100% Happiness Guarantee, post-training access, and a 30-day re-attendance option, ensures higher knowledge retention and greater success in passing your Microsoft certification exam.
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