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Windows Operating System Fundamentals

The Windows Operating System Fundamentals course by Microsoft equips aspiring IT support specialists and help desk technicians with core knowledge of Windows 10 environments, including system configurations, file management, and OS maintenance. Designed for entry-level learners, it addresses the critical industry gap where over 700,000 U.S. tech jobs require foundational Microsoft skills. This training builds essential competencies needed to manage client systems effectively in real-world enterprise settings.

This course prepares learners for the MTA: Windows Operating System Fundamentals certification (Exam 98-349), validating fundamental expertise recognized by employers. Koenig Solutions enhances readiness with Guaranteed-to-Run schedules and official Microsoft-authorized courseware, ensuring flexible, reliable access to expert instruction. Earning this credential establishes a proven foundation for advancing into roles like desktop support or system administration.

24 Hours (3 Days)
Live Online / Classroom
6+ professionals trained

Training Formats & Pricing

1-on-1 USD 2,210
Dedicated instructor, your schedule Fastest
Public Batch USD 1,700
Group class, fixed schedule Most Popular
Self-Paced USD 199
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Course Overview

The Microsoft Windows Operating System Fundamentals course is designed to equip beginners with essential knowledge of core Windows operating system concepts, specifically within a Windows 10 environment. This foundational training prepares candidates for the MTA: Windows Operating System Fundamentals certification (Exam 98-349), which validates skills in system configuration, installation, file management, and maintenance. Ideal for aspiring IT professionals, this course supports roles such as Help Desk Technician, Desktop Support Analyst, and Junior Systems Administrator. With over 700,000 job listings globally seeking candidates with Microsoft technical skills, mastering these fundamentals opens entry-level opportunities in enterprise IT environments.

Students engage with key Microsoft technologies and tools including Windows 10 architecture, Control Panel utilities, Task Manager, Registry Editor, Device Manager, and File Explorer. The hands-on lab component allows learners to configure system settings, manage user accounts, troubleshoot device drivers, and perform disk and file management tasks in a real Windows 10 desktop environment. A practical scenario involves diagnosing startup issues using built-in diagnostic tools like Event Viewer and System Configuration (msconfig), simulating real-world troubleshooting performed by support technicians. These labs reinforce core competencies aligned with the MTA certification objectives, ensuring students gain applied experience relevant to actual IT operations.

By completing the Microsoft Windows Operating System Fundamentals course, learners are fully prepared to earn the MTA: Windows Operating System Fundamentals certification—a widely recognized credential that validates foundational IT proficiency and serves as a stepping stone to advanced Microsoft certifications. Entry-level IT support roles report average starting salaries between $40,000 and $55,000 annually in North America, with strong growth projected across managed service providers and corporate IT departments. Koenig Solutions enhances this learning path with instructor-led training, official Microsoft courseware, and a Guaranteed-to-Run schedule, ensuring reliable access to high-quality education. Graduates emerge ready to pursue further specialization in Windows administration, cybersecurity, or cloud infrastructure.

What You'll Learn

Analyze Windows architecture and core system processes to manage hardware and software resources using PowerShell and Task Manager.
Deploy appropriate Microsoft Windows client editions by evaluating specific feature sets and licensing requirements for enterprise environments.
Execute Windows client installation and deployment strategies using DISM and automated network deployment tools.
Configure the Windows registry and Group Policy settings to optimize system performance and enforce security standards.
Audit FAT, NTFS, and ReFS file systems to implement secure data storage and permission structures.
Manage local users, groups, and interface settings via Windows Admin Center to streamline administrative workflows and user productivity.

Skills You'll Gain

Windows 10/11 Configuration, NTFS File System, Windows Defender, BitLocker Encryption, Windows Update Management, Control Panel Configuration, Task Manager, Device Manager, Windows PowerShell, File Explorer Settings, User Account Control, Microsoft Entra ID basics, Print Sharing, System Restore, Disk Management, Windows Store Apps, Remote Desktop

Prerequisites

Recommended knowledge before taking this course
  • ["Basic understanding of computer hardware components and functions is essential for mastering Windows Operating System Fundamentals by Microsoft, as it provides foundational knowledge for effective troubleshooting and system management.", "A basic grasp of networking concepts like TCP/IP, DNS, and DHCP is crucial for understanding Windows OS networking features, enabling efficient network setup and problem resolution.", "Familiarity with core operating system concepts such as processes, services, and file systems helps learners navigate Windows 10 or later environments confidently and manage system resources effectively.", "Experience with navigating and using the Windows 10 or later user interface ensures smooth learning and application of Windows Operating System Fundamentals by Microsoft for real-world IT tasks.", "The ability to perform basic file management tasks—creating, moving, copying, and deleting files and folders—is vital for efficient Windows system operation and maintenance.", "Understanding how to install and uninstall applications in Windows is key to maintaining system security and performance, supporting the goals of Windows Operating System Fundamentals by Microsoft."], "These prerequisites ensure learners develop the skills needed to excel in Windows Operating System Fundamentals by Microsoft, a course that enhances IT proficiency and prepares for industry certifications."
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Certification Exam

Everything you need to know about the Windows Operating System Fundamentals certification exam

Exam Details
Exam Name
Windows Operating System Fundamentals
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Candidates failing a Microsoft Fundamentals exam must wait 24 hours before a second attempt. Subsequent failures require a 14-day waiting period, with a maximum of five attempts permitted annually.
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Windows Operating System Fundamentals

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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Windows Configuration and Personalization
Identify Microsoft Windows OS versions and editions Configure Control Panel and administrative tools Optimize accessibility and power management settings Customize File Explorer for peak productivity Configure user desktop profiles and display Personalize Windows Start Menu and Taskbar Manage system notifications and taskbar toolbars Organize essential desktop shortcuts efficiently
2
Day 2– Windows Deployment and Modern Management
Assess hardware and system compatibility requirements Select optimal Windows editions per device Execute secure upgrade paths from legacy versions Perform clean and removable media installations Automate network and Windows Update deployments Migrate critical user data between systems Analyze 32-bit versus 64-bit system architecture Perform Microsoft Intune enrollment and Azure AD (Entra ID) join
3
Day 3– Windows Security and Application Management
Configure local and enterprise network applications Optimize application startup and performance Deploy and remove desktop software applications Manage core Windows features and programs Enable and configure Windows SmartScreen protection Administer secure Microsoft Store application access Configure User Account Control for security Manage Windows Defender and antivirus settings
4
Day 4– Windows File Systems and Network Resource Management
Compare FAT32, NTFS, and ReFS file systems Create and manage secure network file shares Configure Share and NTFS access permissions Audit and set effective user permissions Configure SMB Direct for high-speed network sharing Map and manage persistent network drives Manage libraries and offline file synchronization Encrypt sensitive data using BitLocker and EFS
5
Day 5– Windows Maintenance and Hardware Optimization
Connect and manage plug-and-play hardware Install and update critical device drivers Configure Bluetooth and network printing devices Manage Device Manager and system hardware Configure disk types and storage strategies Utilize Disk Management and OneDrive integration Configure System Restore and recovery drives Use Disk Cleanup and Task Scheduler automation

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

72%

of Windows Operating System Fundamentals certified professionals report career advancement within 6 months

Salary Impact

+15%

Average salary increase reported after obtaining the Windows Operating System Fundamentals certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • IT Support Specialist
  • Desktop Support Technician
  • Windows Systems Administrator
  • Help Desk Technician
  • Junior IT Administrator
  • PC Support Specialist

Companies Hiring

5,000+
Microsoft Accenture Deloitte IBM TCS Infosys JPMorgan Chase Bank of America Capgemini

and 5,000+ organizations worldwide seeking Windows Operating System Fundamentals certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
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    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the Windows Operating System Fundamentals training course

Is the Windows Operating System Fundamentals certification exam included in the training, and what is the exam fee?
The Windows Operating System Fundamentals exam (98-349) is not included in Koenig's Microsoft training and must be purchased separately. The Microsoft exam fee typically ranges from $120 to $165 USD depending on your region. Candidates must schedule the exam directly through Pearson VUE or Certiport, as MTA exams are proctored independently of our training.
What training formats does Koenig offer for Windows Operating System Fundamentals, and is Guaranteed-to-Run scheduling available?
Koenig offers live online, classroom, 1-on-1, and self-paced study options for Windows Operating System Fundamentals training. All public batches marked as Guaranteed-to-Run (GTR) will proceed regardless of enrollment numbers, ensuring zero last-minute cancellations. This allows students to book travel and plan schedules with total confidence, especially for our international classroom training sessions.
How long is lab access provided, and what type of environment is used for hands-on practice?
Koenig provides 30 days of lab access for Windows Operating System Fundamentals training using cloud-based sandbox environments, including Microsoft Azure-hosted virtual machines. These labs simulate real-world Windows 10 configurations, allowing learners to practice installation, file management, device control, and OS maintenance tasks in a secure, vendor-aligned setting accessible from any location.
What is Koenig's rescheduling and cancellation policy for this course?
Koenig allows free rescheduling of Windows Operating System Fundamentals training with at least 7 days' notice; changes within 10 days may incur a 50% cancellation fee. Students can reschedule only once, and all requests must be submitted via support. Our Happiness Guarantee also offers a full refund or retake if your learning expectations are not met.
What is the format, number of questions, passing score, and time limit for the Windows Operating System Fundamentals exam?
The Windows Operating System Fundamentals exam (98-349) consisted of approximately 40–60 multiple-choice and scenario-based questions, with a 45–60 minute time limit and a passing score of 700 out of 1000 (70%). The exam assessed six domains including OS configuration, application management, and system maintenance before its official retirement on June 30, 2022.
How long is the Windows Operating System Fundamentals certification valid, and how can it be renewed?
The MTA: Windows Operating System Fundamentals certification was retired on June 30, 2022, and is no longer valid for new candidates. Previously earned certifications remain on transcripts indefinitely but cannot be renewed, as Microsoft discontinued the MTA program and did not establish a renewal path for these retired credentials.
What post-training support does Koenig provide after completing the Windows Operating System Fundamentals course?
After completing the course, Koenig provides 30 days of post-training support, including access to session recordings, practice test questions, and course materials. Students also receive mentor guidance, revision class eligibility, and exam preparation resources to reinforce learning and improve success rates on the Microsoft Windows Operating System Fundamentals certification exam.
What are the prerequisites or prior experience needed for the Windows Operating System Fundamentals training?
No formal prerequisites are required for Windows Operating System Fundamentals training, making it ideal for beginners. However, basic computer literacy—such as navigating Windows 10, managing files, and using applications—is recommended. The course is designed for aspiring IT professionals, students, or career changers seeking essential, foundational knowledge in modern operating systems.
What career opportunities and salary potential follow from earning the Windows Operating System Fundamentals certification?
While the MTA certification itself does not lead directly to high salaries, it serves as a stepping stone to roles like Help Desk Technician, Desktop Support Analyst, or IT Administrator, where entry-level salaries range from $40,000 to $55,000 annually in the U.S. It validates foundational skills that support your advancement into higher-paying Microsoft certifications.
How does instructor-led training from Koenig compare to self-study for the Windows Operating System Fundamentals exam?
Koenig’s instructor-led training offers structured learning with expert guidance, hands-on labs, and real-time doubt resolution, significantly improving exam readiness compared to self-study. Self-study lacks interactive practice and mentorship, while Koenig’s approach includes official courseware, 30-day lab access, and post-training support, which drastically increases your pass likelihood for Windows Operating System Fundamentals.
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