Building Intelligent CRM Workflows - How Copilot Agents Execute Real Business Tasks In Microsoft Dynamics 365

Webinar Summary:

This webinar provides a comprehensive introduction to ISO 31000, the internationally recognized standard for Risk Management. Participants will learn how ISO 31000 helps organizations identify, assess, treat, monitor, and communicate risks while creating and protecting value. The session will explore the principles, framework, and process of ISO 31000 and demonstrate how risk management can be integrated into strategic planning, decision-making, governance, and day-to-day operations. Attendees will gain practical insights into building a risk-aware culture, improving organisational resilience, and transforming risk management from a compliance activity into a strategic business advantage

Webinar Summary:

In this webinar we will get a practical privacy awareness session for employees and an approach on how to handle personal data.

Webinar Summary:

This webinar explores how Copilot Studio enables organizations to design and deploy custom AI agents that extend Microsoft 365 Copilot. Attendees will learn how to create topics, configure triggers, and orchestrate workflows using both generative AI and low-code tools.