Practical AI Agents In CRM - Using Copilot To Automate Records, Workflows, And Customer Engagement

Webinar Summary:

In this webinar we will understand Copilot in day-to-day work: research, summarization & insights, Automating content creation & data tasks, Integration with collaboration tools (Teams, Outlook), Streamlining project work and decision support and Case study demos showing before vs. after Copilot workflows

Webinar Summary:

This webinar provides a hands-on perspective on building practical AI agents that automate CRM operations in Dynamics 365. It covers how Copilot integrates with Dataverse and Power Automate to manage records, streamline workflows, and enhance customer engagement. Attendees will learn how to deploy agents that deliver measurable productivity gains across sales and service teams.

Webinar Summary:

Discover how CEH v13 AI equips aspiring cybersecurity professionals with the skills to identify, assess, and mitigate modern cyber threats using both traditional ethical hacking techniques and AI-powered security capabilities. This session provides an overview of the CEH v13 curriculum, hands-on methodologies, industry-standard tools, career opportunities, and practical strategies for successfully preparing for the certification. CEH v13 integrates AI across the ethical hacking lifecycle while retaining its strong focus on real-world offensive security skills.