ServiceNow Administration Fundamentals

Webinar Summary:

Discover how Microsoft Copilot can simplify everyday work and boost productivity. In this session, learn practical ways to use Copilot for writing, summarizing, data analysis, and task automation across tools like Word, Excel, and Teams. The webinar focuses on real-life scenarios that help professionals save time, work smarter, and get more done with AI-powered assistance in their daily workflow.

Webinar Summary:

In this webinar, we will introduce Azure AI services with a focus on Azure AI Language and Text Analysis capabilities. Attendees will learn how to analyze text using prebuilt AI models to extract valuable insights such as sentiment, key phrases, entities, language detection, personally identifiable information (PII), and summarization. The session will include live demonstrations, practical business scenarios, and best practices for integrating text analysis into modern AI-powered applications.

Webinar Summary:

Prompt engineering is one of the most valuable skills for effectively using Generative AI in the workplace. This webinar is designed for non-technical professionals who want to leverage AI tools to improve productivity, enhance creativity, and streamline everyday tasks without requiring programming knowledge. Participants will learn how to communicate effectively with AI by crafting clear, structured, and context-rich prompts that produce accurate and relevant outputs. Through practical examples and live demonstrations, the session explores proven prompting techniques for writing emails, creating reports, brainstorming ideas, summarizing documents, generating presentations, conducting research, and solving workplace challenges. The webinar also highlights common prompting mistakes, strategies for refining AI responses, and best practices for responsible and secure AI usage. By the end of the session, participants will have a practical framework for confidently using AI as a collaborative workplace assistant.