VMware Workspace ONE: Skills for UEM [V22.x] Course Overview

VMware Workspace ONE: Skills for UEM [V22.x] Course Overview

The VMware Workspace ONE: Skills for UEM [V22.x] course is designed to provide IT professionals with the knowledge and skills necessary to leverage VMware Workspace ONE Unified Endpoint Management (UEM) to manage and secure endpoints in a digital workspace. Through a series of modules and lessons, participants will learn about the architecture, administration, enterprise integrations, device onboarding, endpoint management, alternative management methods, application management, email configuration, content sharing, and maintenance within the Workspace ONE UEM platform.

Learners will gain hands-on experience in navigating the Workspace ONE UEM console, customizing settings, integrating with directory services, managing device profiles, deploying applications, and configuring email and content repositories. This workspace one uem training is crucial for IT admins aiming to streamline device management, ensure enterprise security, and enhance user experience across various device platforms. By the end of the course, participants will be proficient in using Workspace ONE UEM to manage a modern, mobile workforce.

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Successfully delivered 1 sessions for over 12 professionals

Training Advantage
Number of Learners
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Successfully delivered 1 sessions for over 12 professionals

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  • Live Training (Duration : 24 Hours)
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  • Classroom Training price is on request

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You can request classroom training in any city on any date by Requesting More Information

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Course Prerequisites

The VMware Workspace ONE: Skills for UEM [V22.x] course is designed for IT professionals who are responsible for the deployment, configuration, and management of the VMware Workspace ONE and VMware Horizon solutions. To ensure that participants can successfully undertake this training and fully benefit from its content, the following are the minimum required prerequisites:


  • Basic knowledge of mobile device management (MDM) concepts and terminology.
  • Fundamental understanding of VMware Workspace ONE and its components.
  • Familiarity with VMware Horizon or experience with virtual desktop infrastructure (VDI).
  • Experience with Windows system administration, including Active Directory and group policy.
  • Understanding of network architecture concepts including DNS, DHCP, and certificate services.
  • Awareness of basic IT security concepts such as authentication, authorization, and encryption.
  • Working knowledge of common operating systems such as Windows 10, macOS, iOS, and Android.

These prerequisites are meant to provide a foundation that will help you grasp the course material effectively. If you meet these minimum requirements, you are well-positioned to take full advantage of the VMware Workspace ONE: Skills for UEM [V22.x] training course.


Target Audience for VMware Workspace ONE: Skills for UEM [V22.x]

The VMware Workspace ONE: Skills for UEM [V22.x] course is designed for IT professionals seeking to manage and deploy digital workspaces.


  • Systems administrators and integrators responsible for the deployment and management of Workspace ONE UEM solutions
  • IT professionals specializing in endpoint management and mobile device management (MDM)
  • Network administrators who need to integrate Workspace ONE with enterprise systems
  • Security officers responsible for mobile and endpoint device security policies
  • Desktop support staff involved in managing Windows 10, macOS, or Linux endpoints
  • Enterprise mobility management (EMM) specialists looking to leverage VMware Workspace ONE UEM capabilities
  • Technical consultants and architects designing end-user computing (EUC) strategies and digital workspace solutions
  • VMware partners and sales engineers needing in-depth knowledge of Workspace ONE UEM
  • IT managers overseeing mobile device deployment and management within their organizations
  • Helpdesk personnel supporting mobile and desktop users within an enterprise environment
  • Software developers interested in understanding the VMware Workspace ONE® SDK for application deployment and management


Learning Objectives - What you will Learn in this VMware Workspace ONE: Skills for UEM [V22.x]?

Introduction to Learning Outcomes:

The VMware Workspace ONE: Skills for UEM [V22.x] course is designed to equip participants with a comprehensive understanding and practical skills to manage and deploy digital workspaces using VMware Workspace ONE UEM.

Learning Objectives and Outcomes:

  • Understand the architecture, features, and benefits of the Workspace ONE UEM platform, including high availability and disaster recovery strategies.
  • Navigate and customize the Workspace ONE UEM console, manage hierarchical structures, and configure the Workspace ONE Hub Services.
  • Integrate with directory services, set up certificate authentication, and integrate email SMTP services for efficient Workspace ONE UEM deployment.
  • Configure the prerequisites for onboarding devices, including autodiscovery setup and enrollment through the VMware Workspace ONE Intelligent Hub app.
  • Manage devices effectively by distinguishing between device and user profiles, managing Windows 10 and macOS policy options, and utilizing compliance policies.
  • Implement alternative management methods, including device staging, product provisioning, Workspace ONE Launcher configurations, and Linux device management.
  • Manage applications by configuring deployment settings for various app types, integrating with Apple Business Manager, and utilizing the Workspace ONE SDK.
  • Configure and manage various email clients using Workspace ONE UEM, including the setup of Exchange Active Sync profiles and VMware Workspace ONE Boxer.
  • Leverage content sharing solutions by configuring Content Gateway, integrating content repositories, and managing repository settings within Workspace ONE UEM.
  • Perform maintenance tasks, manage endpoints, analyze deployment data, and ensure compliance through the Workspace ONE UEM Monitor page.

Technical Topic Explanation

Architecture

Architecture in the technology context refers to the design and organization of systems, which determines how components like software, hardware, and networks interact within an IT environment. This structure supports the functionality and performance objectives of the system, ensuring that it meets both current and future needs. It involves creating a blueprint for the system, outlining frameworks, methodologies, and compliance with standards to efficiently align with business processes and strategic goals. Good architecture supports scalability, security, and manageability, optimizing the integration and operation of diverse technology elements within an organization.

Administration

Administration in technology refers to managing and overseeing IT systems to ensure they operate smoothly and effectively. This includes tasks like setting up hardware and software, ensuring security protocols are followed, configuring network systems, and providing technical support. A key aspect of administration is to update systems regularly and troubleshoot any issues that arise. Effective administration ensures that all technology assets are optimized, secure, and align with organizational goals, thereby supporting overall productivity and efficiency in the workplace.

Enterprise integrations

Enterprise integrations involve connecting various IT systems, software, and applications within a company to ensure they work together seamlessly. This process helps automate business processes, improves data consistency across different platforms, and enhances overall productivity. By integrating different systems, companies can achieve a unified view of data, streamline workflows, and facilitate better decision-making. Common integration methods include APIs, middleware, and data synchronization tools. Successful enterprise integrations lead to improved operational efficiency and the capability to adapt to new business opportunities quickly.

Device onboarding

Device onboarding is the process of integrating a new device into an existing network or system so it can communicate effectively with other devices and operate within the set guidelines of the network. This involves setting up the device with the necessary software, configurations, and sometimes user-specific settings to ensure it functions as intended. This process helps maintain network security, optimizes device performance, and enhances user experience, making it essential in managing and securing technology assets across an organization.

Endpoint management

Endpoint management is the process of overseeing and controlling all the end-user devices in a company, such as laptops, smartphones, and tablets, to ensure they are secure and operating efficiently. This involves installing, updating, and managing software, ensuring security protocols are followed, and supporting remote and mobile access. Effective endpoint management helps in maintaining system compliance and protecting against cybersecurity threats, which is crucial for modern businesses maintaining diverse and widespread digital workspaces.

Alternative management methods

Alternative management methods involve different approaches to overseeing and organizing company resources, projects, and teams effectively. These methods could range from Agile, which emphasizes flexibility and iterative progress through sprints, to Lean management, focusing on reducing waste and improving efficiency. Another approach is Six Sigma, which strives for near-perfect results by identifying and removing defects in processes. Each method offers unique advantages and can be chosen based on specific business goals and project requirements, aiding in optimizing workflows and improving overall productivity and morale within the organization.

Application management

Application management involves overseeing the operation, maintenance, versioning, and upgrading of applications throughout their lifecycle. It ensures that business applications are optimized for performance, meet security standards, and continue to fulfill user and organizational needs. This management includes monitoring software to fix issues, implementing updates, and ensuring that the applications evolve alongside changing business requirements and technologies. Effective application management helps maintain productivity and can extend the lifespan of the applications used within an organization.

Email configuration

Email configuration refers to the process of setting up your email account so that you can send and receive emails through an email client or web service. This involves specifying incoming (IMAP or POP) and outgoing (SMTP) server settings, your email address, and password. Correct configuration ensures that your emails are correctly retrieved and delivered, maintaining communication and productivity in your professional workspace. Settings may vary depending on the email provider but typically require authentication and server address details. It's essential for staying connected and managing communications efficiently in any professional environment.

Content sharing

Content sharing involves the distribution of digital data such as documents, images, and videos across different platforms and users. This process allows users to access and share information from various devices and locations. Utilizing efficient software or cloud-based services significantly enhances collaboration in professional settings, making it easier for team members to manage, distribute, and edit content securely and in real-time. Content sharing tools are essential in modern workplaces to promote productivity and seamless communication across organizational boundaries.

Navigating the Workspace ONE UEM console

Navigating the Workspace ONE UEM console involves managing and configuring endpoints in your organization's network. The console provides a centralized platform to deploy, control, and secure all devices and applications across diverse operating systems. Key tasks include enrolling devices, setting up policies, distributing apps, and monitoring compliance. Effective training in Workspace ONE UEM is crucial for IT professionals to optimize this tool for efficient workspace management, ensuring all devices stay secure and up-to-date while supporting a flexible and productive work environment.

Customizing settings

Customizing settings in technology refers to adjusting the configurations and preferences of software or systems to meet specific user needs or organizational requirements. This process can involve modifying interface layouts, setting up user roles, and managing access to features and data. Effective customization optimizes the user experience and enhances productivity by tailoring the technology to support specific workflows or tasks. In professional environments, this can significantly contribute to operational efficiency and alignment with business strategies.

Maintenance within the Workspace ONE UEM platform

Maintenance within the Workspace ONE UEM platform involves managing and updating mobile devices, apps, and systems in a company's network. It ensures that all components are current with the latest software versions and security patches, helping to protect devices from vulnerabilities. The process includes monitoring device health, managing mobile applications, and troubleshooting any issues remotely. This proactive management helps maintain system efficiency and reduces the risk of downtime or data breaches, crucial for keeping business operations smooth and secure. Workspace ONE UEM facilitates centralized control and automation of these tasks, simplifying IT management across diverse devices and operating systems.

Integrating with directory services

Integrating with directory services involves connecting software and platforms to a centralized directory to manage identities and resources within a network. Directory services, like Active Directory, provide a structured way to store data, including user info, privileges, and security policies. Integration allows systems to authenticate users, authorize access, and manage resources efficiently. This unifies user management across various systems, simplifying administrative tasks and bolstering security by maintaining consistent policy enforcement and user access controls throughout the organization's IT environment.

Managing device profiles

Managing device profiles involves creating and configuring settings that can be applied to groups of devices within an organization. This process helps ensure that all devices operate under the same security and operational standards. Device profiles control features such as password requirements, application permissions, and connectivity settings. This makes it easier to maintain consistency, security, and efficiency across all devices. It is particularly vital in large organizations or where employees use multiple devices. Managing these profiles is streamlined by using management tools like Workspace ONE UEM, which provides comprehensive training and tools to efficiently handle device configuration and security.

Deploying applications

Deploying applications involves setting up and releasing a software application so it can be used in a live environment. Typically, this process involves preparation, testing, and installation of the application on servers or cloud platforms. The goal is to ensure the app runs smoothly for all users, without disruptions or errors. This can involve multiple stages including building, testing, and managing updates. The deployment process is crucial for both functionality and security, making sure that new features work well and any potential risks are mitigated.

Configuring email and content repositories

Configuring email and content repositories involves setting up systems to store and manage digital content (like documents and media) and email communications efficiently. For email, you configure servers, set rules for incoming and outgoing messages, and ensure security measures are in place. For content repositories, you determine the best structure for storing files, setup access permissions, and implement data management policies to aid in organization and retrieval. Both setups aim to enhance workflow, ensure data security, and improve collaboration by allowing easy access and reliable management of information within a company.

Target Audience for VMware Workspace ONE: Skills for UEM [V22.x]

The VMware Workspace ONE: Skills for UEM [V22.x] course is designed for IT professionals seeking to manage and deploy digital workspaces.


  • Systems administrators and integrators responsible for the deployment and management of Workspace ONE UEM solutions
  • IT professionals specializing in endpoint management and mobile device management (MDM)
  • Network administrators who need to integrate Workspace ONE with enterprise systems
  • Security officers responsible for mobile and endpoint device security policies
  • Desktop support staff involved in managing Windows 10, macOS, or Linux endpoints
  • Enterprise mobility management (EMM) specialists looking to leverage VMware Workspace ONE UEM capabilities
  • Technical consultants and architects designing end-user computing (EUC) strategies and digital workspace solutions
  • VMware partners and sales engineers needing in-depth knowledge of Workspace ONE UEM
  • IT managers overseeing mobile device deployment and management within their organizations
  • Helpdesk personnel supporting mobile and desktop users within an enterprise environment
  • Software developers interested in understanding the VMware Workspace ONE® SDK for application deployment and management


Learning Objectives - What you will Learn in this VMware Workspace ONE: Skills for UEM [V22.x]?

Introduction to Learning Outcomes:

The VMware Workspace ONE: Skills for UEM [V22.x] course is designed to equip participants with a comprehensive understanding and practical skills to manage and deploy digital workspaces using VMware Workspace ONE UEM.

Learning Objectives and Outcomes:

  • Understand the architecture, features, and benefits of the Workspace ONE UEM platform, including high availability and disaster recovery strategies.
  • Navigate and customize the Workspace ONE UEM console, manage hierarchical structures, and configure the Workspace ONE Hub Services.
  • Integrate with directory services, set up certificate authentication, and integrate email SMTP services for efficient Workspace ONE UEM deployment.
  • Configure the prerequisites for onboarding devices, including autodiscovery setup and enrollment through the VMware Workspace ONE Intelligent Hub app.
  • Manage devices effectively by distinguishing between device and user profiles, managing Windows 10 and macOS policy options, and utilizing compliance policies.
  • Implement alternative management methods, including device staging, product provisioning, Workspace ONE Launcher configurations, and Linux device management.
  • Manage applications by configuring deployment settings for various app types, integrating with Apple Business Manager, and utilizing the Workspace ONE SDK.
  • Configure and manage various email clients using Workspace ONE UEM, including the setup of Exchange Active Sync profiles and VMware Workspace ONE Boxer.
  • Leverage content sharing solutions by configuring Content Gateway, integrating content repositories, and managing repository settings within Workspace ONE UEM.
  • Perform maintenance tasks, manage endpoints, analyze deployment data, and ensure compliance through the Workspace ONE UEM Monitor page.