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VMware Workspace ONE: Deploy and Manage plus UEM Troubleshooting Fast Track [V22.x] Course Overview

VMware Workspace ONE: Deploy and Manage plus UEM Troubleshooting Fast Track [V22.x] Course Overview

The VMware Workspace ONE: Deploy and Manage plus UEM Troubleshooting Fast Track [V22.x] course is designed to equip learners with comprehensive knowledge and hands-on experience in deploying, configuring, and managing the VMware Workspace ONE UEM (Unified Endpoint Management) platform. Additionally, it incorporates essential troubleshooting skills that are necessary for maintaining a smooth and efficient digital workspace environment. This course covers a wide range of topics, including Platform architecture, Enterprise integrations, Application management, Endpoint troubleshooting, and Email configuration.

Throughout the course, learners will delve into various aspects of the Workspace ONE solution, gaining insights into the best practices for managing and securing endpoints, applications, and content. The troubleshooting components of the course emphasize VMware troubleshooting skills, enabling participants to effectively address issues that may arise within the Workspace ONE UEM environment. By the conclusion of this VMware troubleshooting course, participants will have developed both the technical expertise to ensure a seamless user experience and the ability to diagnose and resolve complex problems swiftly.

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Course Advisor

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Vishal Bhatia

11+ Years Experience

Offering 23+ years of Tech experience in designing/Architecting IT Solutions, Technical Administration, Installation & Configuration, Technical Support, and Troubleshooting. Currently associated with Koenig Solutions Ltd as Tech Lead (VMware Domain). Proficient in delivering IT corporate training, planning, designing, and managing IT infrastructure setup, Cloud administration, Infra Automation, and Security. Adept at analyzing information system needs, evaluating end-user and business requirements, designing custom solutions, and troubleshooting complex information. An effective communicator with relationship management skills. I deliver training in various verticals in the VMware domain: Datacenter Virtualization, End User Computing, Cloud and Automation, and Workspace One. I am a VMware Certified Instructor-Level2, VMware Certified Professional (DCV, EUC, Workspace One, Automation), VSAN Specialist, and VMware Certified Advanced Professional (VCAP-Deploy). 
 

Target Audience for VMware Workspace ONE: Deploy and Manage plus UEM Troubleshooting Fast Track [V22.x]

Koenig Solutions' VMware Workspace ONE: Deploy and Manage plus UEM Troubleshooting Fast Track [V22.x] course is designed for IT professionals focused on endpoint management and troubleshooting.


  • IT Administrators specializing in endpoint management


  • Systems Engineers responsible for integrating and managing mobile and desktop environments


  • Workspace ONE UEM Administrators looking to deepen their troubleshooting skills


  • Solutions Architects designing enterprise mobility management solutions


  • IT Security Professionals concerned with secure access and compliance


  • Support and Helpdesk staff who handle device management issues


  • Network Administrators overseeing device connectivity and security


  • VMware Partners needing comprehensive knowledge of Workspace ONE solutions


  • IT Managers overseeing mobile strategy and operations


  • Technical Support Representatives assisting users with mobile and desktop issues


  • Product Managers involved in VMware Workspace ONE technology selection and implementation


  • Consultants providing advisory services for enterprise mobility management


  • VMware Certified Professionals (VCPs) seeking to specialize in Workspace ONE UEM solutions




Learning Objectives - What you will Learn in this VMware Workspace ONE: Deploy and Manage plus UEM Troubleshooting Fast Track [V22.x]?

Introduction to Learning Outcomes

Gain comprehensive knowledge of deploying, managing, and troubleshooting VMware Workspace ONE UEM and Workspace ONE Access solutions to securely deliver and manage any app on any device.

Learning Objectives and Outcomes

  • Understand the architecture, features, and benefits of Workspace ONE UEM, ensuring high availability and disaster recovery.
  • Navigate and customize the Workspace ONE UEM console, manage hierarchical structures, and utilize Workspace ONE Hub Services.
  • Integrate Workspace ONE with directory services and configure authentication methods, including certificate-based and SAML 2.0.
  • Onboard devices efficiently using Workspace ONE UEM, including setting up autodiscovery and enrollment through the Intelligent Hub app.
  • Manage endpoints with device and user profiles, compliance policies, and leverage Freestyle Orchestrator for policy management.
  • Deploy applications, configure public and internal app settings, and integrate with Apple Business Manager and VMware Workspace ONE SDK.
  • Configure email clients, set up Exchange Active Sync profiles, and manage email infrastructure with Workspace ONE UEM.
  • Troubleshoot common Workspace ONE UEM and Access issues, including console problems, integration challenges, and endpoint connectivity.
  • Utilize tools and resources for troubleshooting applications, including public, internal, and purchased apps.
  • Employ additional troubleshooting tools such as the Self-Service Portal and Workspace ONE Assist to empower administrators and end-users.

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