Troubleshooting Networks with Wireshark Course Overview

Troubleshooting Networks with Wireshark Course Overview

The "Troubleshooting Networks with Wireshark" course is a comprehensive program designed to equip learners with the knowledge and skills necessary to effectively diagnose and resolve network issues using Wireshark, the world's foremost network protocol analyzer. This course covers a systematic troubleshooting methodology starting from establishing a baseline, understanding network characteristics, to employing various troubleshooting tools.

In Module 1: Troubleshooting methodology, students learn the foundational steps before diving into network issues, including setting up guidelines for troubleshooting, intercepting traffic, and understanding different application types.

Module 2: Wireshark® Fundamentals provides an in-depth look at Wireshark's capabilities, customization, and the use of filters and statistics to aid in troubleshooting.

Subsequent modules guide learners through more specific scenarios such as troubleshooting an Ethernet LAN in Module 3, handling IPv4- and IPv6-based communications in Module 4, utilizing ICMP for diagnostics in Module 5, and dissecting TCP/UDP sessions in Module 6.

This course is perfect for network professionals and enthusiasts looking to enhance their skills in troubleshooting your network with Wireshark. Through a mix of theoretical knowledge and practical labs, participants will gain the confidence to tackle a wide array of network problems efficiently.

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  • Live Online Training (Duration : 16 Hours)
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  • Live Online Training (Duration : 16 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

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Course Prerequisites

To ensure the best chance of success in the Troubleshooting Networks with Wireshark course, participants should have the following minimum prerequisites:


  • Basic understanding of networking concepts, including the OSI model and TCP/IP suite.
  • Familiarity with common networking protocols such as Ethernet, IP, TCP, UDP, and ICMP.
  • Experience with using a computer in a networked environment, including performing tasks on Windows, Linux, or macOS operating systems.
  • Ability to comprehend and troubleshoot common network issues related to connectivity, such as IP addressing and DNS configuration.
  • Some prior exposure to network diagnostic and monitoring tools is helpful, but not required.

Please note that while previous experience with Wireshark is not a mandatory prerequisite, having a general awareness of packet analysis concepts will be beneficial. The course is designed to accommodate learners who are new to Wireshark, with the initial modules covering the fundamentals of the tool.


Target Audience for Troubleshooting Networks with Wireshark

The "Troubleshooting Networks with Wireshark" course is designed for IT professionals seeking to enhance their network diagnostic skills.


  • Network Administrators
  • IT Support Technicians
  • Network Engineers
  • Systems Administrators
  • Security Analysts
  • Network Architects
  • IT Professionals involved in network maintenance and management
  • Technical Support Engineers
  • Cybersecurity Specialists
  • IT Managers overseeing network operations
  • Network Analysts
  • Helpdesk Technicians with a focus on networking
  • Professionals preparing for industry certifications in networking and troubleshooting


Learning Objectives - What you will Learn in this Troubleshooting Networks with Wireshark?

Introduction to Learning Outcomes

Gain practical skills in network troubleshooting using Wireshark, understanding methodologies, analyzing traffic, resolving common network issues, and optimizing performance through hands-on labs and expert instruction.

Learning Objectives and Outcomes

  • Understand Troubleshooting Methodologies: Learn a systematic approach to diagnosing and resolving network problems.
  • Master Wireshark Fundamentals: Get proficient with the Wireshark interface, customization, and use capture/display filters for targeted analysis.
  • Troubleshoot Ethernet LANs: Identify and resolve issues related to cabling, speed/duplex settings, Spanning-Tree, and Link Aggregation in Ethernet LANs.
  • Analyze IPv4/IPv6 Communications: Troubleshoot path determination, endpoint connectivity, address resolution, DHCP, and DNS issues in IP-based networks.
  • Utilize ICMP for Diagnostics: Effectively use tools like PING and traceroute and interpret ICMP messages for network diagnostics.
  • Examine TCP/UDP Sessions: Use Wireshark to observe and analyze TCP/UDP sessions and employ statistics for troubleshooting.
  • Create Network Baselines: Develop the skills to create and compare baselines for monitoring network performance over time.
  • Intercept Traffic for Analysis: Learn techniques for capturing traffic in different network environments for in-depth troubleshooting.
  • Leverage Built-in Troubleshooting Tools: Explore various built-in tools and commands like netstat to supplement Wireshark analysis.
  • Apply Knowledge in Real-World Scenarios: Engage in hands-on labs that simulate common network problems to reinforce learning and apply troubleshooting techniques.