Troubleshooting Networks with Wireshark Course Overview

Troubleshooting Networks with Wireshark Course Overview

The "Troubleshooting Networks with Wireshark" course is a comprehensive program designed to equip learners with the knowledge and skills necessary to effectively diagnose and resolve network issues using Wireshark, the world's foremost Network protocol analyzer. This course covers a systematic troubleshooting methodology starting from establishing a baseline, understanding Network characteristics, to employing various Troubleshooting tools.

In Module 1: Troubleshooting methodology, students learn the foundational steps before diving into network issues, including setting up guidelines for troubleshooting, Intercepting traffic, and understanding different Application types.

Module 2: Wireshark® Fundamentals provides an in-depth look at Wireshark's capabilities, customization, and the use of filters and statistics to aid in troubleshooting.

Subsequent modules guide learners through more specific scenarios such as Troubleshooting an Ethernet LAN in Module 3, handling IPv4- and IPv6-based communications in Module 4, utilizing ICMP for diagnostics in Module 5, and dissecting TCP/UDP sessions in Module 6.

This course is perfect for network professionals and enthusiasts looking to enhance their skills in troubleshooting your network with Wireshark. Through a mix of theoretical knowledge and practical labs, participants will gain the confidence to tackle a wide array of network problems efficiently.

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Course Prerequisites

To ensure the best chance of success in the Troubleshooting Networks with Wireshark course, participants should have the following minimum prerequisites:


  • Basic understanding of networking concepts, including the OSI model and TCP/IP suite.
  • Familiarity with common networking protocols such as Ethernet, IP, TCP, UDP, and ICMP.
  • Experience with using a computer in a networked environment, including performing tasks on Windows, Linux, or macOS operating systems.
  • Ability to comprehend and troubleshoot common network issues related to connectivity, such as IP addressing and DNS configuration.
  • Some prior exposure to network diagnostic and monitoring tools is helpful, but not required.

Please note that while previous experience with Wireshark is not a mandatory prerequisite, having a general awareness of packet analysis concepts will be beneficial. The course is designed to accommodate learners who are new to Wireshark, with the initial modules covering the fundamentals of the tool.


Target Audience for Troubleshooting Networks with Wireshark

The "Troubleshooting Networks with Wireshark" course is designed for IT professionals seeking to enhance their network diagnostic skills.


  • Network Administrators
  • IT Support Technicians
  • Network Engineers
  • Systems Administrators
  • Security Analysts
  • Network Architects
  • IT Professionals involved in network maintenance and management
  • Technical Support Engineers
  • Cybersecurity Specialists
  • IT Managers overseeing network operations
  • Network Analysts
  • Helpdesk Technicians with a focus on networking
  • Professionals preparing for industry certifications in networking and troubleshooting


Learning Objectives - What you will Learn in this Troubleshooting Networks with Wireshark?

Introduction to Learning Outcomes

Gain practical skills in network troubleshooting using Wireshark, understanding methodologies, analyzing traffic, resolving common network issues, and optimizing performance through hands-on labs and expert instruction.

Learning Objectives and Outcomes

  • Understand Troubleshooting Methodologies: Learn a systematic approach to diagnosing and resolving network problems.
  • Master Wireshark Fundamentals: Get proficient with the Wireshark interface, customization, and use capture/display filters for targeted analysis.
  • Troubleshoot Ethernet LANs: Identify and resolve issues related to cabling, speed/duplex settings, Spanning-Tree, and Link Aggregation in Ethernet LANs.
  • Analyze IPv4/IPv6 Communications: Troubleshoot path determination, endpoint connectivity, address resolution, DHCP, and DNS issues in IP-based networks.
  • Utilize ICMP for Diagnostics: Effectively use tools like PING and traceroute and interpret ICMP messages for network diagnostics.
  • Examine TCP/UDP Sessions: Use Wireshark to observe and analyze TCP/UDP sessions and employ statistics for troubleshooting.
  • Create Network Baselines: Develop the skills to create and compare baselines for monitoring network performance over time.
  • Intercept Traffic for Analysis: Learn techniques for capturing traffic in different network environments for in-depth troubleshooting.
  • Leverage Built-in Troubleshooting Tools: Explore various built-in tools and commands like netstat to supplement Wireshark analysis.
  • Apply Knowledge in Real-World Scenarios: Engage in hands-on labs that simulate common network problems to reinforce learning and apply troubleshooting techniques.

Technical Topic Explanation

Network protocol analyzer

A Network Protocol Analyzer, such as Wireshark, is a tool that captures and displays data packets transmitted within a network. It helps in diagnosing and troubleshooting network issues by providing a detailed view of the traffic flow and pinpointing where problems may occur. This tool is essential for network professionals to understand network behavior, optimize performance, and ensure secure communications. Learning how to use a network protocol analyzer through courses like "Troubleshooting Your Network with Wireshark" can significantly enhance one's ability to manage, maintain, and troubleshoot network systems efficiently.

Network characteristics

Network characteristics refer to the key attributes that describe the performance and quality of a computer network. These include bandwidth (the amount of data that can be transmitted in a specific time), latency (the delay before a transfer of data begins following an instruction), throughput (the rate at which data is successfully transmitted), and reliability (the consistency of network performance over time). Understanding these characteristics can help professionals manage and optimize the network to ensure efficient data flow and communication within an organization.

Troubleshooting tools

Troubleshooting tools are essential software or applications that help identify and resolve problems within a computer network or system. These tools analyze data, diagnose issues, and provide detailed insights to ensure efficiency and functionality. For network troubleshooting, a popular tool is Wireshark, which captures and analyzes network packets. This allows IT professionals to monitor network traffic in real-time, understanding how data travels across the network, which is crucial for diagnosing network issues and improving system performance. Such tools are vital for maintaining the integrity and efficiency of computer operations.

Intercepting traffic

Intercepting traffic involves monitoring and capturing data packets traveling over a network. This process is essential for network analysis and troubleshooting, helping professionals understand the flow of data and identify any issues. Tools like Wireshark are invaluable in this regard. Wireshark allows users to observe live network traffic in real-time as well as analyze previously captured data. By doing so, it helps to pinpoint problems within a network, understand network performance, and ensure secure data transmission. This technique is particularly useful in maintaining network integrity and efficiency.

Application types

Application types refer to the various categories of software designed to perform specific functions for users. These can be broadly classified into desktop applications, which are installed on a personal computer; web applications, accessible via internet browser; mobile applications, designed for smartphones or tablets; and enterprise applications, which are comprehensive software platforms used by organizations to conduct a range of business processes. Each type serves different user environments and needs, from personal productivity to managing complex corporate functions.

Troubleshooting an Ethernet LAN

Troubleshooting an Ethernet LAN involves identifying and resolving issues within a local area network that connects computers and devices using Ethernet cables. Start by checking physical connections for damage or improper setup. Verify device configurations and ensure consistent network settings such as IP addresses and subnet masks. Use tools like ping or traceroute to test connectivity and locate network blocks or failures. For detailed analysis, consider a "Troubleshooting your network with Wireshark" course, which teaches how to use Wireshark for monitoring network traffic and pinpointing specific issues. Regular maintenance and network monitoring can also help prevent future problems.

IPv6-based communications

IPv6-based communications refer to a method for transmitting data over the internet using the Internet Protocol version 6 (IPv6). This is an upgrade from the older IPv4 system, addressing the need for more internet addresses due to global growth in devices and users. IPv6 allows for a vastly larger number of unique addresses, improving the routing and handling of internet traffic. It enhances internet security and allows devices to communicate more directly and efficiently. IPv6 is crucial as we connect more devices and expand internet access worldwide, ensuring smoother and more secure online communications.

ICMP for diagnostics

ICMP, or Internet Control Message Protocol, is a network layer protocol used primarily for diagnosing and reporting errors in communications between devices. It plays a crucial role in troubleshooting network issues by sending error messages back to the source of the problem if a data packet cannot be delivered. ICMP also helps in network performance by checking if devices are reachable and how long data takes to travel, aiding in optimizing network paths. While not carrying actual application data, its messages are vital for maintaining a healthy, efficient network and for diagnosing network failures and measuring response times.

TCP/UDP sessions

TCP (Transmission Control Protocol) and UDP (User Datagram Protocol) are core components of the internet's protocol suite, used to send data between computers. TCP ensures reliable and ordered delivery of a stream of bytes from one program to another. It establishes a connection between sender and receiver before data is transmitted, checks for errors, and ensures all packets are delivered in the correct order. UDP is simpler and faster, operating without error-checking, which allows for continuous streaming of data without establishing a session. This makes UDP ideal for real-time applications like video streaming where speed is crucial.

Target Audience for Troubleshooting Networks with Wireshark

The "Troubleshooting Networks with Wireshark" course is designed for IT professionals seeking to enhance their network diagnostic skills.


  • Network Administrators
  • IT Support Technicians
  • Network Engineers
  • Systems Administrators
  • Security Analysts
  • Network Architects
  • IT Professionals involved in network maintenance and management
  • Technical Support Engineers
  • Cybersecurity Specialists
  • IT Managers overseeing network operations
  • Network Analysts
  • Helpdesk Technicians with a focus on networking
  • Professionals preparing for industry certifications in networking and troubleshooting


Learning Objectives - What you will Learn in this Troubleshooting Networks with Wireshark?

Introduction to Learning Outcomes

Gain practical skills in network troubleshooting using Wireshark, understanding methodologies, analyzing traffic, resolving common network issues, and optimizing performance through hands-on labs and expert instruction.

Learning Objectives and Outcomes

  • Understand Troubleshooting Methodologies: Learn a systematic approach to diagnosing and resolving network problems.
  • Master Wireshark Fundamentals: Get proficient with the Wireshark interface, customization, and use capture/display filters for targeted analysis.
  • Troubleshoot Ethernet LANs: Identify and resolve issues related to cabling, speed/duplex settings, Spanning-Tree, and Link Aggregation in Ethernet LANs.
  • Analyze IPv4/IPv6 Communications: Troubleshoot path determination, endpoint connectivity, address resolution, DHCP, and DNS issues in IP-based networks.
  • Utilize ICMP for Diagnostics: Effectively use tools like PING and traceroute and interpret ICMP messages for network diagnostics.
  • Examine TCP/UDP Sessions: Use Wireshark to observe and analyze TCP/UDP sessions and employ statistics for troubleshooting.
  • Create Network Baselines: Develop the skills to create and compare baselines for monitoring network performance over time.
  • Intercept Traffic for Analysis: Learn techniques for capturing traffic in different network environments for in-depth troubleshooting.
  • Leverage Built-in Troubleshooting Tools: Explore various built-in tools and commands like netstat to supplement Wireshark analysis.
  • Apply Knowledge in Real-World Scenarios: Engage in hands-on labs that simulate common network problems to reinforce learning and apply troubleshooting techniques.