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Koenig Course for Troubleshooting and Maintaining Cisco IP Networks (TSHOOT v2.0) Course Overview

Koenig Course for Troubleshooting and Maintaining Cisco IP Networks (TSHOOT v2.0) Course Overview

The Koenig Course for Troubleshooting and Maintaining Cisco IP Networks (TSHOOT v2.0) is an extensive program designed to equip learners with the skills necessary for Network troubleshooting and maintenance, specifically focusing on Cisco environments. This course is ideal for professionals who work with enterprise networks and are looking to enhance their problem-solving skills.

Through a comprehensive curriculum, the course covers Network principles, delving into the use of Cisco IOS troubleshooting tools and methodologies. In Layer 2 Technologies, students will learn to troubleshoot switch administration, VLANs, Trunking, and other essential concepts. Layer 3 Technologies takes a deep dive into complex topics like IPv4/IPv6, Routing protocols, and Path selection issues. The VPN Technologies module focuses on GRE tunnels, while Infrastructure Security tackles IOS AAA, Device access, and Router security. Lastly, Infrastructure Services covers managing devices, SNMP, NTP, DHCP, NAT, and SLA architecture.

By the end of the course, participants will be adept at identifying and resolving network issues, ensuring they can maintain a robust and secure network infrastructure. This expertise is critical for network engineers and specialists aiming to solidify their roles and enhance their career prospects in the IT industry.
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Successfully delivered 90 sessions for over 135 professionals

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Koenig Course for Troubleshooting and Maintaining Cisco IP Networks (TSHOOT v2.0)

Target Audience for Koenig Course for Troubleshooting and Maintaining Cisco IP Networks (TSHOOT v2.0)

The Koenig Course for Troubleshooting and Maintaining Cisco IP Networks (TSHOOT v2.0) is designed for professionals seeking to enhance their networking troubleshooting skills.


  • Network Engineers
  • Network Analysts
  • Network Administrators
  • Network Operations Specialists
  • IT Support Technicians
  • Helpdesk Technicians with networking focus
  • Cisco Certified Network Associates (CCNA) looking to advance their skills
  • Cisco Certified Network Professionals (CCNP) preparing for certification
  • System Engineers
  • Managed Service Providers
  • Technical Support Personnel
  • Network Consultants
  • IT Professionals aiming to specialize in network troubleshooting


Learning Objectives - What you will Learn in this Koenig Course for Troubleshooting and Maintaining Cisco IP Networks (TSHOOT v2.0)?

Introduction to Learning Outcomes:

The TSHOOT v2.0 course equips students with the skills needed to systematically troubleshoot Cisco IP Networks, enhancing network stability and performance.

Learning Objectives and Outcomes:

  • Utilize and interpret results from Cisco IOS troubleshooting tools to diagnose network issues.
  • Implement structured troubleshooting methodologies to efficiently resolve network problems.
  • Troubleshoot and resolve VLAN, trunking, and EtherChannel issues in Layer 2 switching environments.
  • Apply troubleshooting techniques to resolve issues with STP and other LAN switching technologies.
  • Diagnose and fix routing problems related to IPv4/IPv6 addressing, subnetting, and static/default routes.
  • Optimize routing strategies by troubleshooting administrative distance, passive interfaces, and policy-based routing.
  • Troubleshoot and maintain OSPF and EIGRP in IPv4/IPv6 environments, including neighbor relationships and authentication.
  • Resolve issues with BGP peer relationships, eBGP configurations, and improve BGP routing stability.
  • Implement security measures by troubleshooting IOS AAA, device access control, and router security features.
  • Manage and troubleshoot infrastructure services such as SNMP, logging, NTP, DHCP, NAT, and SLA tracking objects.

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