Site Reliability Engineering (SRE) Practitioner℠ Course Overview

To ensure that participants can fully engage with and benefit from the Site Reliability Engineering (SRE) Practitioner℠ course, the following are the minimum required prerequisites:

• Basic understanding of DevOps principles: Familiarity with the concepts of continuous integration/continuous deployment (CI/CD), automation, and the DevOps culture is helpful for understanding the SRE framework.

  
  

• Familiarity with software development: Knowledge of coding or scripting in at least one programming language will be beneficial, as SRE often requires interaction with code and automation scripts.

  
  

• Experience with systems administration: Understanding of managing operating systems, and basic networking concepts will contribute to comprehending the full stack of technologies SREs often work with.

  
  

• Knowledge of cloud computing: An understanding of cloud services and cloud infrastructure management is useful, as SREs frequently work with cloud-based systems.

  
  

• Prior exposure to IT operations: Experience in IT operations, dealing with system monitoring, incident response, and troubleshooting, will be advantageous.

  
  

• Understanding of basic security principles: As building secure and reliable systems is a key aspect of SRE, knowledge of security best practices is important.

  
  

These prerequisites are intended to provide a foundation upon which the SRE Practitioner course can build. They ensure that all participants start with a baseline of knowledge that allows them to grasp advanced concepts more effectively. Nevertheless, the course is designed to be accessible and to facilitate the growth of IT professionals at various stages of their career. Participants with a strong willingness to learn and adapt will find that they can overcome gaps in their knowledge through the course's comprehensive educational materials and hands-on lessons.

Target Audience for Site Reliability Engineering (SRE) Practitioner℠

1. The SRE Practitioner course equips IT professionals with skills to enhance system reliability and customer satisfaction through modern practices.

   
   

2. Target audience for the Site Reliability Engineering (SRE) Practitioner course:

   
   

• Site Reliability Engineers
• DevOps Engineers
• System Administrators
• IT Operations Staff
• Cloud Infrastructure Engineers
• Network Engineers
• Security Professionals
• Software Developers with an interest in deployment and network operations
• Product Managers overseeing technical projects
• Technical Project Managers
• Technical Leads and Architects designing reliable systems
• Incident Managers and Responders
• Quality Assurance Engineers
• Application Support Analysts
• Platform Engineers
• Automation Engineers
• Professionals working in AI Operations (AIOps)
• Those interested in Chaos Engineering and Resilience Testing

Learning Objectives - What you will Learn in this Site Reliability Engineering (SRE) Practitioner℠?

Introduction to the Course's Learning Outcomes and Concepts Covered:

The SRE Practitioner? course equips students with a deep understanding of SRE principles, practices for enhancing system reliability, and strategies for fostering customer satisfaction through technical excellence.

Learning Objectives and Outcomes:

• Identify and mitigate common SRE Anti-patterns to enhance system reliability and team efficiency.
• Develop and implement Service Level Objectives (SLOs) that accurately reflect customer satisfaction and business goals.
• Design secure, resilient systems by integrating security best practices into the reliability framework.
• Achieve full-stack observability to proactively monitor and troubleshoot system performance across the entire technology stack.
• Utilize platform engineering and AI operations (AIOps) to automate and improve operational tasks, facilitating scalable and reliable service delivery.
• Implement effective incident response management procedures to minimize impact and ensure a swift resolution during system outages.
• Apply chaos engineering principles to proactively identify and address system vulnerabilities before they lead to failures.
• Understand the synergy between SRE and DevOps, recognizing SRE as an embodiment of DevOps principles with a specific focus on reliability.
• Gain practical skills in the deployment and management of reliable services, preparing for real-world challenges faced by SRE practitioners.
• Foster a culture of continuous improvement and learning within the organization to maintain high standards of reliability and performance.