Soft Skills for Emerging Managers Course Overview

The "Soft Skills for Emerging Managers" course is designed to equip upcoming leaders with essential interpersonal and communication skills to effectively manage teams and projects. It focuses on the transition from being an individual contributor to a people developer, emphasizing the necessity of understanding the differing responsibilities and skills required in these roles.

Throughout the course, learners will engage in self-analysis questionnaires to identify their communication styles and learn how to adapt to various scenarios, including managing difficult situations and conflicts. The course also covers assertiveness training, teaching participants how to say 'no', use 'I' statements, and handle aggressive or passive behaviors in others.

Active listening, effective feedback, and the SARA model for understanding reactions to feedback are key components, enhancing the learner's ability to foster positive team dynamics. Tuckman's Five Stages of Team Development is introduced, providing a framework for guiding team progress.

A social style self-assessment is included to build self-awareness and interpersonal skills. Additionally, the course explores different leadership styles, including the Situational Leadership model, teaching learners to adapt their approach to meet their team's needs and develop their own leadership style for maximum employee commitment.

By the end of the course, emerging managers will have a toolkit of soft skills to enhance their interpersonal skills and business communication, enabling them to lead with confidence and foster an environment of collaboration and growth.