Soft Skills for Emerging Managers Course Overview

The "Soft Skills for Emerging Managers" course is designed to enhance the leadership and communication abilities of individuals transitioning into management roles. To ensure that participants can fully benefit from the course and actively engage in the learning process, the following minimum prerequisites are recommended:

• Basic Understanding of Workplace Dynamics: Familiarity with common workplace interactions and organizational culture to contextualize the soft skills being taught.
• Willingness to Self-Reflect: Openness to self-assessment and introspection to identify personal communication styles and leadership qualities.
• Interest in Leadership Growth: An aspiration to develop managerial and leadership capabilities, as the course is tailored for emerging or aspiring managers.
• Interpersonal Interaction Experience: Some experience in working with others, either through teamwork, customer service, or similar activities that involve personal interaction.
• Basic Proficiency in English: Since the course content and instruction will likely be in English, a functional understanding is necessary to follow the lessons and participate in discussions.

No specific educational or professional qualifications are necessary to enroll in the "Soft Skills for Emerging Managers" course. The course is structured to accommodate a diverse range of participants, from those with limited management experience to those preparing to step into leadership roles. The focus is on developing the essential soft skills that will facilitate effective communication, conflict resolution, and team development in a managerial context.

Target Audience for Soft Skills for Emerging Managers

The Soft Skills for Emerging Managers course equips new leaders with essential communication and management skills to effectively lead teams.

• Aspiring Managers
• Newly Appointed Team Leaders
• Supervisors transitioning to managerial roles
• Junior Managers seeking to improve leadership capabilities
• Project Coordinators moving into team management
• Human Resources Professionals focusing on leadership development
• Technical Professionals transitioning into leadership roles
• Entrepreneurs looking to enhance their team management skills
• Department Heads in small to medium-sized enterprises
• Professional Staff aiming for managerial positions
• Graduate Trainees preparing for management tracks

Learning Objectives - What you will Learn in this Soft Skills for Emerging Managers?

Introduction to Learning Outcomes:

This course equips emerging managers with essential soft skills, focusing on communication, assertiveness, conflict management, team leadership, and adaptability to foster effective team engagement and leadership.

Learning Objectives and Outcomes:

• Understand the distinction between being an individual contributor and a people developer, transitioning to leadership roles effectively.
• Identify personal communication styles through self-analysis to improve interpersonal interactions.
• Recognize and adapt to different communication styles to minimize conflict and enhance collaboration.
• Employ assertive communication techniques to confidently express needs and manage diverse behaviors within a team.
• Manage difficult situations and conflicts with poise and develop strategies for de-escalation.
• Enhance business communication skills, including word choice, vocal tone, and body language for clearer messaging.
• Develop probing techniques for effective information gathering and decision-making using open and closed questions.
• Apply active and empathetic listening skills to better understand team needs and foster an inclusive environment.
• Give and receive feedback constructively, understanding potential reactions and using the SARA model for guidance.
• Explore and develop personal leadership styles and adaptability using the Situational Leadership model to meet team needs.