Slack for Administrators Course Overview

Course Prerequisites

• Basic Computer Knowledge.

Target Audience for Slack for Administrators

1. The Slack for Administrators course is designed for professionals responsible for managing and optimizing Slack within their organization to enhance communication, collaboration, and productivity.

   
   

2. Target Audience and Job Roles:

   
   
   • IT Administrators
   • System Administrators
   • IT Managers
   • Collaboration Tool Managers
   • Digital Workplace Managers
   • Technical Support Engineers
   • Slack Workspace Owners
   • Business Analysts
   • Operations Managers
   • Project Managers
   • Enterprise Architects
   • IT Security Managers
   • Change Managers
   • Organizational Development Specialists
   • DevOps Engineers
   • HR Managers
   • Team Leaders and Supervisors
   • Communication Managers

Learning Objectives - What you will Learn in this Slack for Administrators?

Slack for Administrators Course Learning Objectives and Outcomes

The Slack for Administrators course is designed to empower administrators with comprehensive knowledge and skills to efficiently manage Slack within their organization, enhancing communication, collaboration, and productivity.

Learning Objectives and Outcomes:

• Understand User Roles and Responsibilities:

  • Summarize the key privileges and responsibilities of each Slack user role.
  • Identify the unique features of each Slack paid plan.

• Manage Workspace Administration:

  • Determine when to create a workspace to meet the needs of an organization.
  • Manage the workspace creation and approval process.

• Channel and User Group Administration:

  • Set up and administer Slack channels.
  • Recommend when to use a channel, a direct message, or a group direct message.

• User Lifecycle Management:

  • Implement the best authentication option based on the Slack plan and an organization's requirements.
  • Recommend a process for new account creation for different use cases.

• App Administration:

  • Use Workflow Builder to automate routine tasks and manual business processes.
  • Understand the App installation process.

• Ensure Security:

  • Identify Slack product security features and settings to meet an organization's security needs.
  • Recommend product features that protect and manage sensitive data