Open Source Guaranteed-to-Run

Root Cause Analysis: 5 Whys, Poka-Yoke & A3

The Root Cause Analysis Workshop by Open Source equips IT and operations professionals with structured methodologies to identify and eliminate the underlying causes of system failures, reducing costly downtime. Designed for roles like incident managers and systems engineers, it addresses the critical pain point of recurring technical issues, with 76% of OSHA investigations revealing systemic failures as the primary contributor.

This course prepares learners for the Open Source Root Cause Analysis certification, leveraging Koenig’s 30-day lab access for hands-on practice with tools like 5 Whys and Fault Tree Analysis, ensuring skills mastery and career advancement in high-impact problem-solving roles.

8 Hours (1 Days)
Live Online / Classroom
1+ professionals trained

Training Formats & Pricing

1-on-1 USD 750
Dedicated instructor, your schedule Fastest
Public Batch USD 600
Group class, fixed schedule Most Popular
Self-Paced USD 199
Recorded sessions, learn anytime Best Value

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Course Overview

The Root Cause Analysis Workshop by Open Source is a comprehensive training program designed to equip professionals with systematic methodologies for identifying and resolving underlying causes of complex problems. This course is tailored for engineers, quality assurance specialists, operations managers, and IT support personnel who are responsible for troubleshooting and problem resolution in their organizations. Widely adopted across industries such as manufacturing, healthcare, and technology, the Root Cause Analysis Workshop has been implemented by over 2,500 global organizations, underscoring its industry relevance and effectiveness in reducing recurring incidents and operational downtime.

Participants in the Root Cause Analysis Workshop engage with proven tools and structured techniques including the 5 Whys, Fishbone (Ishikawa) Diagrams, Fault Tree Analysis, Change Analysis, and KT Problem Analysis. The hands-on lab component is conducted through a virtual instructor-led environment using WebEx, where learners apply these methodologies to real-world case studies. Students work collaboratively to build cause-and-effect models, validate hypotheses, and confirm true root causes using fact-based data. A key project involves analyzing a simulated production failure, where participants must identify contributing factors, distinguish symptoms from root causes, and develop evidence-backed corrective actions to prevent recurrence.

The Root Cause Analysis Workshop prepares attendees for professional recognition through the Kepner-Tregoe Foundations Badge, a credential acknowledged across operations, quality, and engineering disciplines. Graduates report measurable career benefits, including an average 15% increase in problem-resolution efficiency and eligibility for roles with salaries ranging from $85,000 to $115,000 annually in sectors like manufacturing and IT services. Koenig Solutions enhances learning with its Guaranteed-to-Run scheduling and access to official courseware, ensuring consistent, high-quality training. Completing this workshop empowers professionals to lead effective RCA initiatives, drive continuous improvement, and deliver sustainable operational outcomes in their organizations.

What You'll Learn

Analyze incidents effectively using the Open Source Root Cause Analysis Workshop, a comprehensive training designed to improve problem-solving skills. Learn to identify underlying issues with proven Open Source root cause methods, reducing recurring problems by up to 30%. Apply Open Source Fault Tree Analysis techniques to systematically trace failures, enhancing your ability to prevent future incidents. Conduct structured interviews using Open Source protocols to gather accurate information quickly, saving an average of 4 hours per investigation. Implement Open Source ECFA+ investigation procedures to streamline your root cause analysis process, increasing report accuracy by 25%. Utilize Open Source MORT for management oversight analysis, enabling better decision-making and reducing oversight errors by 20%. Prepare detailed, compliant root cause reports with Open Source standards, ensuring clarity and regulatory adherence. This 2-day workshop is led by certified Open Source experts, with over 10 years of industry experience, and costs $1,200. Gain practical skills to reduce downtime, improve safety, and enhance operational efficiency after completing this course.

Skills You'll Gain

Root Cause Analysis 5 Whys Methodology Fishbone Diagramming Pareto Analysis Fault Tree Analysis Incident Investigation Problem Isolation Causal Factor Identification Failure Mode Analysis Process of Elimination Binary Search Debugging Variable Isolation Systematic Troubleshooting RCA Report Writing Prevention Recommendations Contributing Factors Analysis Elimination Techniques

Prerequisites

Recommended knowledge before taking this course
  • "ability": "Ability to engage in team-based analysis sessions to leverage collaborative problem-solving techniques." "knowledge": "Knowledge of formal problem-solving frameworks and process mapping to ensure successful participation in collaborative diagnostic exercises." "experience": "Professional experience documenting operational incidents and technical problem descriptions, required to effectively apply structured investigation techniques." "familiarity": "Familiarity with data collection and analysis methodologies, specifically Ishikawa (Fishbone) diagrams, 5 Whys, and Pareto analysis, to identify systemic failures." "understanding": "Understanding of cause-and-effect relationships within complex systems to facilitate the application of analytical frameworks." "experience_tools": "Intermediate proficiency in Excel for data visualization and diagramming software is required to participate in hands-on labs and organize incident data efficiently."
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Certification Exam

Everything you need to know about the Root Cause Analysis: 5 Whys, Poka-Yoke & A3 certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
N/A
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What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of Root Cause Analysis: 5 Whys, Poka-Yoke & A3 certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the Root Cause Analysis: 5 Whys, Poka-Yoke & A3 certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Root Cause Analysis Specialist
  • Reliability Engineer
  • Quality Engineer
  • Fault Analysis Engineer
  • Process Improvement Consultant
  • Investigative Process Consultant

Companies Hiring

5,000+
Accenture Deloitte General Electric Siemens Johnson & Johnson Honeywell Lockheed Martin Procter & Gamble Northrop Grumman Applied Guidance

and 5,000+ organizations worldwide seeking Root Cause Analysis: 5 Whys, Poka-Yoke & A3 certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
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    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

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  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

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    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

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  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

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    Cloud Solutions Architect

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  • ★★★★★

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    James T.

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    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

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    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

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  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
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