Root Cause Analysis Workshop Course Overview

Root Cause Analysis (RCA) Workshop certification is about understanding and implementing techniques to identify the primary cause of a problem or defect in a system. It's a methodical approach used by industries to prevent problem recurrence, by addressing the root cause instead of treating the symptoms. The RCA process involves data collection, causal factor charting, root cause identification, and recommendation generation and implementation. RCA is widely used to improve processes and increase efficiency within industries such as manufacturing, healthcare, and IT. Its application helps companies prevent downtime, improve product quality, increase customer satisfaction, and ultimately, strengthen business performance.