Certified Software Quality Analyst CSQA Course Overview

Certified Software Quality Analyst CSQA Course Overview

The Certified Software Quality Analyst (CSQA) course is designed to prepare professionals for the CSQA certification exam and enhance their understanding of software quality assurance. This comprehensive training encompasses the principles and practices of software quality assurance, including the vocabulary of quality, leadership concepts, and the establishment of quality baselines. Learners will gain insights into quality planning, control practices, metrics, measurement, and internal control and security. The course also covers the challenges of outsourcing, using commercial off-the-shelf (COTS) software, and contracting for quality in software development.

Participants will learn how to schedule their examination with Pearson VUE, meet certification qualifications, and maintain their competency in the field. Through the lessons, they will explore quality pioneers' approaches, establish a quality function, manage work processes, and implement quality tools and controls. The CSQA course is designed to help learners improve their capability to manage software quality assurance activities effectively, thereby enhancing their value in the IT industry.

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  • Live Online Training (Duration : 40 Hours)
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  • Live Online Training (Duration : 40 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

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Course Prerequisites

Certainly! Below are the minimum required prerequisites for students considering enrolling in the Certified Software Quality Analyst (CSQA) course:


  • Basic understanding of software development life cycles and processes.
  • Familiarity with general concepts of software quality assurance and control.
  • Exposure to or experience in a professional working environment, preferably in IT or a related field.
  • Comfortable with fundamental IT concepts and terminology.
  • Ability to comprehend and analyze software requirements and design documentation.
  • Willingness to learn about various quality management and assurance practices.
  • An educational background in computer science, information technology, or a related discipline can be beneficial but is not mandatory.

These prerequisites are designed to ensure that students have a foundational knowledge base that will enable them to grasp the course material effectively and apply the concepts learned in a practical setting.


Target Audience for Certified Software Quality Analyst CSQA

The Certified Software Quality Analyst (CSQA) course is tailored for professionals seeking expertise in software quality assurance and control.


  • Software Quality Assurance Analysts
  • Software Testers and Test Managers
  • Quality Assurance Managers
  • Project Managers
  • Process Improvement Specialists
  • IT Quality Professionals
  • Development Team Members seeking quality assurance knowledge
  • Software Engineers
  • IT Auditors
  • Quality Consultants
  • Technical Managers responsible for ensuring software quality


Learning Objectives - What you will Learn in this Certified Software Quality Analyst CSQA?

  1. Introduction to Learning Outcomes: The CSQA certification course equips participants with the principles of software quality assurance, emphasizing quality control, leadership, and effective process management in IT.

  2. Learning Objectives and Outcomes:

  • Understand the fundamental concepts of software quality assurance and the diverse perspectives on quality.
  • Gain knowledge of quality control (QC) and quality assurance (QA) practices, including the differences and applications in the software development life cycle.
  • Learn about the historical and contemporary approaches to quality by studying the contributions of quality pioneers.
  • Develop skills to provide leadership in quality management and build a robust quality management infrastructure.
  • Acquire the ability to establish quality baselines and utilize industry quality models for benchmarking and continuous improvement.
  • Master the planning and integration of business strategies with quality planning to align IT work processes with organizational goals.
  • Learn to define, build, implement, and improve work processes by applying process management concepts and methodologies.
  • Enhance capabilities in quality control practices, including testing methodologies, verification and validation, software change control, and defect management.
  • Apply metrics and measurement techniques to assess software quality, understand process capability, and manage risks.
  • Gain insights into the principles of internal control and security, risk management, and the quality professional's role in ensuring adequate controls and security measures.
  • Understand the quality challenges and best practices involved in outsourcing, acquiring commercial off-the-shelf (COTS) software, and contracting for software development with external organizations.