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We're here to help you find itThe Certified Software Quality Analyst (CSQA) course is designed to prepare professionals for the CSQA certification exam and enhance their understanding of Software quality assurance. This comprehensive training encompasses the principles and practices of Software quality assurance, including the vocabulary of quality, leadership concepts, and the establishment of Quality baselines. Learners will gain insights into Quality planning, control practices, Metrics, Measurement, and Internal control and security. The course also covers the challenges of Outsourcing, using commercial off-the-shelf (COTS) software, and Contracting for quality in software development.
Participants will learn how to schedule their examination with Pearson VUE, meet certification qualifications, and maintain their competency in the field. Through the lessons, they will explore quality pioneers' approaches, establish a quality function, manage work processes, and implement Quality tools and controls. The CSQA course is designed to help learners improve their capability to manage Software quality assurance activities effectively, thereby enhancing their value in the IT industry.
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♱ Excluding VAT/GST
Classroom Training price is on request
You can request classroom training in any city on any date by Requesting More Information
Certainly! Below are the minimum required prerequisites for students considering enrolling in the Certified Software Quality Analyst (CSQA) course:
These prerequisites are designed to ensure that students have a foundational knowledge base that will enable them to grasp the course material effectively and apply the concepts learned in a practical setting.
The Certified Software Quality Analyst (CSQA) course is tailored for professionals seeking expertise in software quality assurance and control.
Introduction to Learning Outcomes: The CSQA certification course equips participants with the principles of software quality assurance, emphasizing quality control, leadership, and effective process management in IT.
Learning Objectives and Outcomes:
Contracting for quality involves setting clear expectations and standards in agreements with service providers or suppliers to ensure that the delivered products or services meet specific quality criteria. This approach includes defining performance metrics, compliance benchmarks, and quality assurance practices in the contract itself. By doing so, both parties commit to maintaining a high standard of quality throughout the term of the contract, essentially making quality a binding, contractual obligation rather than a voluntary, unenforceable promise. This helps in achieving consistent quality outcomes and reducing the risk of quality failures.
Quality tools and controls are methods and instruments used in businesses to analyze, manage, and improve the efficiency of their processes and outputs. These tools help identify problems, monitor performance, and ensure products or services meet specific standards. They include techniques like statistical process control, which uses statistics to monitor production, and root cause analysis, which seeks to find the real causes of issues rather than just addressing symptoms. Implementing these tools ensures consistent quality, enhances customer satisfaction, and boosts operational effectiveness.
Metrics are quantitative measurements used to gauge the performance or success of various activities within an organization. They are crucial in assessing efficiency, productivity, and overall effectiveness. Metrics can range from financial metrics, which track revenue and expenses, to operational metrics, which might measure customer satisfaction or the speed of service delivery. In technology, metrics often focus on system performance, such as uptime, response time, or error rates. Effective use of metrics aids in decision-making, helping organizations set achievable goals and align strategies for better outcomes.
Measurement in a technical context refers to the process of determining the size, amount, or degree of an object or phenomenon through quantitative means. This involves using tools and techniques to collect data, which can then be analyzed to provide valuable insights and help make informed decisions. Measurements can be applied to various fields such as science, engineering, and business, ensuring accuracy, consistency, and compliance with standards. Accurate measurement is crucial in product development, quality control, and performance evaluation.
Internal control and security in a business context refer to the processes and policies implemented to protect an organization's assets, ensure the reliability of financial reporting, and ensure compliance with laws and regulations. Internal controls involve various measures, including technological solutions and employee protocols, to prevent fraud and errors. Security measures are specifically designed to guard against threats like data breaches, unauthorized access, and cyberattacks, ensuring the integrity and confidentiality of sensitive information. Both are essential for maintaining trust and operational efficiency in any organization.
Software quality assurance (SQA) is a process ensuring that developed software meets and complies with defined or standardized quality specifications. SQA helps maintain the software's quality by monitoring the engineering processes and methods used to develop the software. This practice involves the entire software development process, including requirements definition, software design, coding, source code control, code reviews, software configuration management, testing, release management, and product integration. It aims to ensure the quality of the software product and its development processes through systematic, planned, and consistent sets of actions.
Quality baselines are established standards or reference points that define the desired quality levels for products, services, or processes within a project or organization. These baselines are used as a measure to compare actual performance and ensure that it meets predefined quality criteria, allowing the team to identify variations in quality and make necessary adjustments to achieve the desired outcomes consistently. Setting quality baselines helps in maintaining control over project quality by providing clear criteria for monitoring and evaluating performance throughout the project lifecycle.
Quality planning is the process of identifying the quality standards that are relevant to a project and determining how to meet them. This involves defining quality objectives, specifying necessary operational processes and resources, and establishing compliance criteria for project deliverables. The goal is to ensure that the project meets specific requirements and stakeholder expectations, paving the way for successful project completion and customer satisfaction. Effective quality planning helps align project outcomes with business strategies, improving efficiency and mitigating risks associated with non-compliance to set quality benchmarks.
Outsourcing involves hiring external firms or individuals to handle specific business activities or services that might typically be performed internally. This practice allows companies to focus on their core competencies while delegating non-core or specialized tasks to external experts. Outsourcing can cover a wide range of functions, from customer service and IT support to human resources and accounting. This approach can reduce costs, improve service quality, and increase efficiency by tapping into a global talent pool. Outsourcing partnerships can be strategic and flexible, catering to the dynamic needs of a business in a competitive landscape.
Commercial off-the-shelf (COTS) software refers to ready-made, standard products designed for the open market. These software solutions are produced by companies to cater to general business or personal needs, not customized for specific user requirements. By using COTS, organizations can save on development time and cost compared to custom software. This approach allows quick deployment and access to reliable, tested products with ongoing support from vendors. COTS software is widely used across industries for applications like database management, office productivity, and more, providing a practical alternative to developing software in-house.
The Certified Software Quality Analyst (CSQA) course is tailored for professionals seeking expertise in software quality assurance and control.
Introduction to Learning Outcomes: The CSQA certification course equips participants with the principles of software quality assurance, emphasizing quality control, leadership, and effective process management in IT.
Learning Objectives and Outcomes:
