Pega Certified System Architect (CSA) Course Overview

To ensure that students have the best chance of successfully completing the Pega Certified System Architect (CSA) course and fully understanding the material covered, the following minimum prerequisites are recommended:

• Basic understanding of software development concepts, including object-oriented programming principles and relational database basics.
• Familiarity with the concepts of business process management (BPM) and customer relationship management (CRM).
• Fundamental knowledge of web application development, including understanding HTML and CSS for web user interface design.
• Ability to navigate and use a Windows-based computer proficiently, as the course may involve installing software and using complex software applications.
• An understanding of project management and software development life cycle (SDLC) is helpful but not mandatory.

Please note that while prior experience in programming or development is helpful, it is not a strict requirement. The course is designed to be accessible to individuals who are new to Pega, but some background in the above areas will help in grasping concepts more quickly.

Target Audience for Pega Certified System Architect (CSA)

The Pega Certified System Architect (CSA) course is tailored for IT professionals aiming to master Pega systems development and design.

• System Architects and System Analysts
• Software Developers and Engineers with a focus on business process management (BPM)
• IT Professionals looking to specialize in case management solutions
• Technical Project Managers overseeing Pega projects
• Business Analysts seeking to understand technical aspects of Pega implementations
• Application Developers transitioning to Pega Platform
• Quality Assurance Specialists involved in testing Pega applications
• Technical Consultants providing Pega-based solutions to clients
• Process Improvement Professionals interested in automating business policies with Pega
• IT Graduates and Professionals wanting to gain Pega certifications for career advancement

Learning Objectives - What you will Learn in this Pega Certified System Architect (CSA)?

1. Introduction: Gain proficiency in Pega application design and development by mastering system architecture, case management, data modeling, UI creation, and troubleshooting.

2. Learning Objectives and Outcomes:

• Understand the core functionalities of the Pega Platform and configure Pega applications adhering to best practices.
• Design and manage the life cycle of a case, including stages, steps, and actions to guide users efficiently.
• Develop expertise in modeling case data, managing data relationships, and optimizing data storage and retrieval.
• Automate business policies using service level agreements, correspondence, routing, and delegating rules.
• Customize user interfaces to create intuitive and dynamic views, enhancing user experience.
• Construct comprehensive business reports with optimized data sources for insightful decision-making.
• Implement effective unit testing and debugging strategies for Pega applications to ensure quality and reliability.
• Achieve proficiency in setting property values both automatically and declaratively within case processes.
• Learn to manage and exchange data between cases and configure work parties for case data interaction.
• Capstone exercises to consolidate knowledge and skills in designing case life cycles, modeling case data, automating business policies, and designing user views and business reports.