For students interested in enrolling in the Palo Alto Networks: Firewall 10.1: Troubleshooting (EDU-330) course, the following prerequisites are recommended to ensure a successful learning experience:
- Familiarity with networking concepts including routing, switching, and IP addressing.
- Basic understanding of firewall concepts and operational experience with managing firewall environments.
- Prior knowledge of Palo Alto Networks firewall essentials, equivalent to the knowledge gained from the Firewall 10.1 Essentials: Configuration and Management (EDU-210) course.
- Experience with network troubleshooting and problem-solving techniques.
- An understanding of core security concepts and practices.
- Comfortable with using a command-line interface (CLI) and web-based graphical user interface (GUI) for device configuration and monitoring.
- Knowledge of the fundamentals of SSL, VPNs, and User-ID.
By meeting these prerequisites, students will be better prepared to engage with the course content effectively and apply the troubleshooting techniques taught throughout the course.
Target Audience for Palo Alto Networks: Firewall 10.1: Troubleshooting (EDU-330)
The Palo Alto Networks: Firewall 10.1: Troubleshooting course is designed for IT professionals focusing on network security and firewall administration.
- Network Security Administrators
- Firewall Administrators
- IT Security Analysts
- Network Engineers
- Network Analysts
- Technical Support Specialists
- System Engineers
- Infrastructure Security Specialists
- Cybersecurity Consultants
- IT Professionals preparing for PCNSE certification
Learning Objectives - What you will Learn in this Palo Alto Networks: Firewall 10.1: Troubleshooting (EDU-330)?
Introduction to Course Learning Outcomes:
The Palo Alto Networks: Firewall 10.1: Troubleshooting (EDU-330) course equips students with the skills to effectively troubleshoot network and security issues in Palo Alto Networks firewalls.
Learning Objectives and Outcomes:
- Understand the available tools and resources for troubleshooting Palo Alto Networks firewalls.
- Comprehend the flow logic to diagnose traffic flow and policy issues.
- Learn how to capture and interpret packet data for problem resolution.
- Analyze packet-diagnostic logs to troubleshoot connectivity and security problems.
- Troubleshoot issues related to host-inbound traffic and management access.
- Identify and resolve problems affecting transit traffic through detailed understanding of firewall processes.
- Manage system services and troubleshoot related issues affecting firewall performance.
- Handle certificate management and SSL decryption to ensure secure communication.
- Configure and troubleshoot User-ID to accurately identify and control user access.
- Deploy and maintain GlobalProtect for secure remote access and resolve related issues.
- Navigate support escalation and Return Merchandise Authorization (RMA) processes effectively.
- Prepare for the next steps in advancing Palo Alto Networks troubleshooting expertise.
