Oracle Service Cloud Certification, Training, and Courses

Overview

Oracle Service Cloud is a cloud-based customer service and support platform that helps organizations provide personalized customer service experiences. It enables companies to manage customer service interactions across multiple channels, including web, email, chat, and social media. It also provides a range of features such as self-service, knowledge management, analytics, and reporting. Major vendors for Oracle Service Cloud include Oracle, Salesforce, Microsoft Dynamics, and Zendesk. Oracle Service Cloud is used by companies to improve customer service, increase customer satisfaction, and reduce customer service costs. It helps companies to quickly respond to customer inquiries, provide personalized customer service experiences, and improve customer loyalty.

About Oracle Service Cloud Training and Certification Courses

Oracle Service Cloud training and Certification Courses provide comprehensive training and certification for professionals who want to become proficient in using Oracle Service Cloud. The courses cover topics such as customer service, knowledge management, analytics, and reporting. The certification courses provide hands-on experience and help professionals gain the skills and knowledge needed to effectively use Oracle Service Cloud.

The 1-on-1 Advantage

Get 1-on-1 session with our expert trainers at a date & time of your convenience.

Flexible Dates

Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.

4-Hour Sessions

Training never been so convenient- attend training sessions 4-hour long for easy learning.

Destination Training

Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.

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E: Exam Included.

† 1-on-1 training (private class) – convenient start time, flexible timings.

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Prerequisites for Oracle Service Cloud Certifications

• Have a good understanding of the Oracle Service Cloud product.
• Have a good understanding of the customer service process.
• Have a good understanding of the customer service industry.
• Have a good understanding of the customer service technologies.
• Have a good understanding of the customer service best practices.
• Have a good understanding of the customer service analytics.
• Have a good understanding of the customer service strategies.
• Have a good understanding of the customer service metrics.
• Have a good understanding of the customer service trends.

Who should take Oracle Service Cloud Certification Training Courses?

• IT professionals who want to gain expertise in Oracle Service Cloud
• Business professionals who want to understand the features and functionalities of Oracle Service Cloud
• Professionals who want to gain knowledge in customer service and support
• Professionals who want to gain knowledge in customer experience management
• Professionals who want to gain knowledge in customer analytics and reporting

Skills Earned by Individuals after Completing Oracle Service Cloud Training and Certification Courses

1. Knowledge of Oracle Service Cloud architecture and components.
2. Ability to configure and customize Oracle Service Cloud applications.
3. Understanding of the Service Cloud user interface and navigation.
4. Ability to create and manage customer service processes.
5. Understanding of the Service Cloud data model and data structures.
6. Ability to create and manage reports and dashboards.
7. Understanding of the Service Cloud security model.
8. Ability to create and manage customer service workflows.
9. Understanding of the Service Cloud integration capabilities.
10. Ability to create and manage customer service surveys.

Reasons to Choose Koenig Solutions for Oracle Service Cloud Courses

Benefits of Choosing Koenig Solutions for Oracle Service Cloud Training:
• Certified Instructor: Koenig Solutions provides certified instructors to ensure quality training.
• Boost Your Career: Koenig Solutions offers Oracle Service Cloud training to help individuals boost their career.
• Customized Training Programs: Koenig Solutions offers customized training programs to meet the individual’s needs.
• Destination Training: Koenig Solutions provides destination training to help individuals learn in a comfortable environment.
• Affordable Pricing: Koenig Solutions offers Oracle Service Cloud training at an affordable price.
• Top Training Institute: Koenig Solutions is one of the top training institutes for Oracle Service Cloud training.
• Flexible Dates: Koenig Solutions offers flexible dates for Oracle Service Cloud training.
• Instructor-Led Online Training: Koenig Solutions provides instructor-led online training for Oracle Service Cloud.
• Wide Range of Courses: Koenig Solutions offers a wide range of courses for Oracle Service Cloud training.
• Accredited Training: Koenig Solutions provides accredited training for Oracle Service Cloud.

Benefits of Taking Oracle Service Cloud Certification Courses

• Increased job opportunities: According to a survey, Oracle Service Cloud certified professionals are more likely to get hired than non-certified professionals.
• Higher salary: Oracle Service Cloud certified professionals earn an average of 10-15% more than non-certified professionals.
• Improved knowledge: Oracle Service Cloud Certification Training provides a comprehensive understanding of the Oracle Service Cloud platform.
• Enhanced credibility: Oracle Service Cloud Certification Training validates the knowledge and skills of the individual.
• Increased confidence: Oracle Service Cloud Certification Training helps individuals gain confidence in their abilities.
• Improved career prospects: Oracle Service Cloud Certification Training helps individuals stand out from the competition and advance their career.

FAQ's

Ans - No, the published fee includes all applicable taxes.

Yes, course requiring practical include hands-on labs.

You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.

Yes, you can pay from the course page and flexi page.

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We use the best standards in Internet security. Any data retained is not shared with third parties.

You can request a refund if you do not wish to enroll in the course.

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After you submit your payment, you will land on the payment confirmation screen. It contains your payment confirmation message. You will likewise get a confirmation email after your transaction is submitted.

We do accept all major credit cards from Visa, Mastercard, American Express, and Discover.

Credit card transactions normally take 48 hours to settle. Approval is given right away; however, it takes 48 hours for the money to be moved.

Yes, we do accept partial payments, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.

Yes, if we have an office in your city.

Yes, we do offer corporate training More details

Yes, we do.

Yes, we also offer weekend classes.

Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.

It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes. You can access courseware for most vendors.

Yes, this is our official email address which we use if a recipient is not able to receive emails from our @koenig-solutions.com email address.

Buy-Now. Pay-Later option is available using credit card in USA and India only.

You will receive the digital certificate post training completion via learning enhancement tool after registration.

Yes you can.

Yes, we do. For details go to flexi

You can pay through debit/credit card or bank wire transfer.

Dubai, London, Sydney, Singapore, New York, Delhi, Goa, Bangalore, Chennai, Gurugram.

Yes you can request your customer experience manager for the same.

Yes of course. 100% refund if training not upto your satisfaction.