Oracle Service Cloud is an enterprise-grade software solution that joins the intensity of contact center applications & customer service systems in one convenient platform. It offers a comprehensive set of tools that encourage social, web, and contact center customer services in a single hub so that users no need to put resources into multiple applications to manage their support efforts. Regardless of whether you have to convey web customer service, enable a cross-channel contact center, provide fast service in the field, connect silos, or adhere to policies and regulations, Oracle Service Cloud makes it simple for clients to engage with your brand; your workers to serve clients; and your association to adjust to changing business needs.
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