Negotiation Skills Course Overview

The Negotiation Skills course is designed to equip learners with the essential knowledge and abilities to negotiate effectively across various situations. Starting with Module 1: Concept and Principles, participants will delve into the definitions and essential elements of negotiation, learning about Principled positional negotiation and its implications.

In Module 2: Communication Skills Essential to Effective Negotiating, students will enhance their Questioning, Active listening, and Assertive communication skills, crucial for understanding counterparts and expressing proposals clearly. They will also learn to manage conversations effectively through Perception checks and techniques for Initiating proposals and interrupting and differing respectfully.

As learners progress, they will explore winning and losing situations, Negotiation techniques, and Approach to negotiation in Module 3: The Basics of Negotiation, followed by a deep dive into the Negotiation process in Module 4, which includes Preparation, Problem discussion, Proposing solutions, Negotiating a compromise, and Finalizing an agreement.

Module 5 focuses on Team negotiating, offering guidance on the do’s and don'ts when negotiating in groups. In Module 6, the course highlights the desirable characteristics in skilled negotiators, emphasizing the traits necessary for success and the motivation required for effective negotiation.

Module 7: Strategy and Tactics introduces learners to both Hard and soft strategies and tactics, as well as Counter strategies and tactics, reinforced through Practice cases. Lastly, Module 8: Conflict Management educates on identifying and managing conflict, exploring personal Conflict management styles, and providing actionable steps for conflict resolution.

This course is beneficial for professionals and individuals seeking to improve their negotiation prowess, ensuring they are better prepared to reach favorable outcomes in both personal and professional settings.