Agent in a Day Course Overview

The Power Virtual Agents in a Day course is a comprehensive training program designed to empower learners with the skills to create, deploy, and manage intelligent virtual agents using Microsoft's Azure Power Virtual Agent platform. The course is structured into modules, each focusing on different aspects of Chatbot development.

Module 1: Introductions offers an overview of the course, its objectives, and the potential of virtual power agents in automating customer service and internal processes.

Module 2: Create topics from existing webpages guides learners through leveraging content already available on websites to quickly build conversation topics for their bots.

Module 3: Authentication delves into securing interactions and ensuring that users can safely authenticate when using the virtual agent.

Module 4: Create a chatbot in Microsoft Teams focuses on integrating bots within the Microsoft Teams environment, enhancing collaboration and productivity.

Module 5: Chatbot conversation style educates on crafting engaging and natural dialogues, ensuring the virtual agent can handle conversations effectively.

By the course's end, participants will have a solid foundation in creating Azure Power Virtual Agents, enabling them to enhance customer experiences and streamline business processes with intelligent automation.