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We're here to help you find itThe "Build chatbots with Power Virtual Agents" course is designed to teach learners how to create effective chatbots using Microsoft's Power Virtual Agents platform. This course covers the essentials of Bot creation, from start to finish, enabling participants to build, manage, and enhance their own chatbots.
Module 1 introduces learners to the basics of Power Virtual Agents, setting the foundation for bot development. Module 2 provides a live demonstration of the platform in action. Module 3 delves into building a basic chatbot, with hands-on experience in Module 4, where learners construct their first chatbot.
In Module 5, students learn to manage their bots effectively, while Module 6 focuses on managing topics within Power Virtual Agents. Module 7 is dedicated to Enhancing bot capabilities for a more sophisticated experience. Module 8 offers another demonstration, this time likely showcasing advanced features, and finally, Module 9 challenges students to build their second, more advanced chatbot.
Throughout the course, participants will gain practical skills in deploying Microsoft Virtual Agents, preparing them to create intuitive, AI-driven chat interfaces for a variety of applications.
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♱ Excluding VAT/GST
Classroom Training price is on request
You can request classroom training in any city on any date by Requesting More Information
To ensure that participants can successfully engage with the "Build Chatbots with Power Virtual Agents" course and derive maximum benefit from the content, the following are the minimum required prerequisites:
Please note that while these prerequisites are aimed at ensuring a smooth learning experience, the course is designed to be accessible even for those new to the Power Platform. Motivation and a willingness to learn are just as important as any prior knowledge.
Learn to create intelligent chatbots with Power Virtual Agents. Ideal for professionals seeking to enhance customer engagement and automate services.
Target Audience for "Build chatbots with Power Virtual Agents" course:
The "Build Chatbots with Power Virtual Agents" course empowers students to design, build, and manage sophisticated chatbots using Microsoft's Power Virtual Agents, integrating AI and conversational intelligence.
Power Virtual Agents are part of Microsoft's suite of tools that allow you to create and manage intelligent virtual chatbots without needing to write code. These agents can engage in conversation with users to help resolve issues, answer questions, and guide them through complex processes. Using a guided, no-code graphical interface, Power Virtual Agents enable businesses to build chatbots that can integrate with Microsoft products and various other services to enhance customer support and automate tasks efficiently.
Bot creation involves designing and building software-powered agents, known as bots, that automate tasks or interact with users through conversational interfaces. These can range from simple task-oriented bots to more complex virtual agents with AI capabilities. Microsoft Virtual Agents is an example of advanced platforms that allow professionals to develop, integrate, and deploy bots that can mimic human interactions, enhancing customer service and operational efficiency. The process typically includes programming the bot’s logical flows, integrating it with relevant data, and training it in natural language processing to understand and respond to user queries effectively.
Managing topics within Power Virtual Agents involves creating and organizing dialogue units called "topics" that define how the agent interacts with users. Each topic contains trigger phrases that initiate conversations, along with conversation paths that specify the flow of dialogue for diverse user inquiries or actions. This structured approach enables Microsoft Virtual Agents to efficiently handle and automate customer interactions based on predefined scenarios, enhancing user engagement and support quality. Through this organization, agents are equipped to address specific concerns, guiding users to appropriate resolutions or actions within the conversation.
Enhancing bot capabilities involves improving the intelligence and functionality of bots, such as Microsoft virtual agents, to better automate tasks and interact with users. This can include integrating advanced artificial intelligence to understand and predict user needs more effectively, optimizing the bot's ability to manage data, and refining natural language processing skills to improve communication. Enhanced bots can thus offer more personalized, efficient, and scalable services across various platforms, increasing productivity and user satisfaction.
AI-driven chat interfaces, also known as chatbots, use artificial intelligence to simulate conversation with users. They understand and process user queries, responding intelligently in real-time. These virtual agents are incorporated into websites, apps, and customer service portals to provide assistance, answer questions, and guide users without human intervention. This technology optimizes customer experience by offering quick, automated responses 24/7, reducing wait times and operational costs. Microsoft Virtual Agents are an example, designed to integrate seamlessly with various platforms enhancing user engagement and operational efficiency.
Learn to create intelligent chatbots with Power Virtual Agents. Ideal for professionals seeking to enhance customer engagement and automate services.
Target Audience for "Build chatbots with Power Virtual Agents" course:
The "Build Chatbots with Power Virtual Agents" course empowers students to design, build, and manage sophisticated chatbots using Microsoft's Power Virtual Agents, integrating AI and conversational intelligence.
