Build chatbots with Power Virtual Agents Course Overview

Build chatbots with Power Virtual Agents Course Overview

The "Build chatbots with Power Virtual Agents" course is designed to teach learners how to create effective chatbots using Microsoft's Power Virtual Agents platform. This course covers the essentials of bot creation, from start to finish, enabling participants to build, manage, and enhance their own chatbots.

Module 1 introduces learners to the basics of Power Virtual Agents, setting the foundation for bot development. Module 2 provides a live demonstration of the platform in action. Module 3 delves into building a basic chatbot, with hands-on experience in Module 4, where learners construct their first chatbot.

In Module 5, students learn to manage their bots effectively, while Module 6 focuses on managing topics within Power Virtual Agents. Module 7 is dedicated to enhancing bot capabilities for a more sophisticated experience. Module 8 offers another demonstration, this time likely showcasing advanced features, and finally, Module 9 challenges students to build their second, more advanced chatbot.

Throughout the course, participants will gain practical skills in deploying Microsoft Virtual Agents, preparing them to create intuitive, AI-driven chat interfaces for a variety of applications.

This is a Rare Course and it can be take up to 3 weeks to arrange the training.

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  • Live Online Training (Duration : 8 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

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Course Prerequisites

To ensure that participants can successfully engage with the "Build Chatbots with Power Virtual Agents" course and derive maximum benefit from the content, the following are the minimum required prerequisites:


  • Basic understanding of Microsoft Power Platform and its components (Power Apps, Power Automate, Power BI).
  • Familiarity with the concepts of chatbots and artificial intelligence.
  • General knowledge of common business processes and how automation can enhance them.
  • Comfortable using web-based applications and services.
  • Basic problem-solving skills and an aptitude for logical thinking.
  • No prior coding experience is required, but an understanding of the fundamentals of logic used in programming can be advantageous.

Please note that while these prerequisites are aimed at ensuring a smooth learning experience, the course is designed to be accessible even for those new to the Power Platform. Motivation and a willingness to learn are just as important as any prior knowledge.


Target Audience for Build chatbots with Power Virtual Agents

Learn to create intelligent chatbots with Power Virtual Agents. Ideal for professionals seeking to enhance customer engagement and automate services.


Target Audience for "Build chatbots with Power Virtual Agents" course:


  • Customer Service Managers
  • IT Support Specialists
  • Software Developers with an interest in AI and chatbot technology
  • Digital Transformation Consultants
  • Business Analysts looking to implement chatbot solutions
  • Sales and Marketing Professionals keen on improving customer interaction
  • User Experience (UX) Designers creating conversational interfaces
  • Project Managers overseeing technology integration projects
  • AI and Machine Learning Enthusiasts
  • Microsoft Power Platform Developers


Learning Objectives - What you will Learn in this Build chatbots with Power Virtual Agents?

Introduction to Learning Outcomes and Concepts Covered:

The "Build Chatbots with Power Virtual Agents" course empowers students to design, build, and manage sophisticated chatbots using Microsoft's Power Virtual Agents, integrating AI and conversational intelligence.

Learning Objectives and Outcomes:

  • Understand the fundamentals of Power Virtual Agents and their role in creating chatbots.
  • Acquire skills to initiate and set up a basic chatbot using Power Virtual Agents.
  • Learn to design interactive dialogues and manage conversation flows effectively.
  • Gain hands-on experience by building a basic chatbot as a guided exercise.
  • Master the management of chatbots, including monitoring, analyzing, and improving performance.
  • Develop expertise in managing topics and trigger phrases to enhance user interaction.
  • Discover how to enhance chatbots with advanced features like integration with other services and AI capabilities.
  • Observe best practices and real-world applications through comprehensive demos.
  • Apply learned skills to construct an advanced chatbot in the capstone exercise.
  • Equip with the ability to deploy, share, and maintain chatbots across various platforms and users.