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Enterprise Voice and Online Services with Microsoft Lync Server 2013

The "Enterprise Voice and Online Services with Microsoft Lync Server 2013" course is designed to impart the necessary skills and knowledge for designing, planning, deploying, and maintaining solutions for unified communications (UC) with a focus on enterprise voice and online services. Participants will learn about architecture and server roles, voice features, and site topologies of Lync Server 2013. The course covers essential topics such as voice routing, voice policies, dial plans, and emergency calling configurations. It also delves into PSTN integration, ensuring learners understand how to connect Lync Server 2013 to the public switched telephone network and existing PBX systems.<br><br>In addition, the course addresses Exchange Server 2013 Unified Messaging integration, equipping students with the skills to create a seamless UC environment. Voice applications, quality of experience, and voice resiliency are also integral parts of the curriculum, providing insights into maintaining high-quality and continuous voice communications. By engaging with this course, learners will be able to deploy and manage a robust Lync Server 2013 infrastructure, ensuring efficient and reliable voice services within an organization.

40 Hours (5 Days)
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12+ professionals trained

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Course Overview

The Enterprise Voice and Online Services with Microsoft Lync Server 2013 course, offered by Microsoft, is designed for IT consultants and telecommunications professionals preparing for Exam 70-337. This advanced training equips learners with the skills to design, deploy, and manage enterprise voice solutions using Lync Server 2013 in on-premises, cloud, or hybrid environments. Targeted at Unified Communications Engineers, Systems Administrators, and Network Engineers, the course addresses real-world scenarios such as configuring dial plans, integrating with PSTN, and implementing emergency calling services. With over 80% of Fortune 500 companies adopting Microsoft’s unified communications platform during its peak deployment era, expertise in Lync Server 2013 remains valuable for professionals supporting legacy enterprise systems or migrating to modern UC platforms.

Students engage with core technologies including Microsoft Lync Server 2013, Exchange Server 2013 Unified Messaging, Active Directory Domain Services, Location Information Server (LIS), Response Group Services, and Session Initiation Protocol (SIP) trunks. The hands-on lab environment, built using Windows Server 2012 R2 and VMware-based virtual machines, allows participants to configure a full Lync topology with mediation servers, Edge configurations, and load-balanced front-end pools. A key project involves designing and implementing a hybrid voice solution that integrates on-premises Lync Server with Lync Online, complete with DNS configuration, SIP namespace planning, and hosted voicemail setup via Office 365. Learners also build resilient architectures using Call Admission Control (CAC), Media Bypass, and Enhanced 9-1-1 (E911) services within a simulated corporate network.

This course prepares candidates for the Microsoft Exam 70-337, which contributes to the MCSE: Communications certification—a credential recognized globally for validating advanced unified communications expertise. Professionals holding the MCSE: Communications certification report average salaries between $80,000 and $120,000 annually, with Unified Communications Engineers commanding premium roles in enterprise IT infrastructure teams. Koenig Solutions enhances learning outcomes with Guaranteed-to-Run batches, official Microsoft courseware, and optional 1-on-1 mentoring, ensuring deep mastery of complex voice routing and online service integration. Graduates are positioned to lead enterprise communication modernization initiatives, support large-scale digital transformation projects, or transition into cloud-based collaboration platforms like Microsoft Teams with foundational UC expertise.

What You'll Learn

Design Microsoft Lync Server 2013 Enterprise Voice architecture to optimize communication networks
Configure Enterprise Voice routing and dial plans for seamless call flow in Microsoft Lync Server 2013
Implement Microsoft Lync Server 2013 call control to enhance voice communication management
Integrate Exchange Server 2013 Unified Messaging with Microsoft Lync Server 2013 for unified communication solutions
Deploy hybrid voice solutions with Microsoft Lync Online to support on-premises and cloud environments
Monitor and troubleshoot Microsoft Lync Server 2013 voice quality to ensure reliable communication performance

Skills You'll Gain

Lync Server 2013 Enterprise Voice Voice Policies Dial Plans PSTN Usage Call Routing Normalization Rules Response Group Workflows UM Auto-Attendant Hosted Voice Mail SIP Trunk Configuration Mediation Server Placement Call Admission Control Emergency Dialing Media Bypass Exchange Unified Messaging Lync Online Hybrid

Prerequisites

Recommended knowledge before taking this course
  • Basic understanding of telecommunication concepts including Public Switched Telephone Network (PSTN) and Voice over Internet Protocol (VoIP).
  • Familiarity with data networking, including the understanding of networking topologies and concepts such as TCP/IP, switches, routers, and other network components.
  • Experience with Microsoft Lync Server or Skype for Business Server, including knowledge of standard Lync Server/Skype for Business Server functionalities.
  • Working knowledge of Microsoft Exchange Server, particularly if aiming to understand the integration of Exchange Server 2013 Unified Messaging with Lync Server 2013.
  • Basic experience with Active Directory, including the concepts of domain services, users, and permissions.
  • Fundamental understanding of Microsoft Windows Server administration and associated roles/features.
  • Prior exposure to or understanding of Microsoft Office 365 and cloud services is beneficial, especially for modules covering Lync Online.
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Certification Exam

Everything you need to know about the 70-337 certification exam

Exam Details
Exam Name
70-337
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
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Enterprise Voice and Online Services with Microsoft Lync Server 2013

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Course Curriculum

Structured learning with hands-on labs and real-world scenarios

1
Day 1– Microsoft Enterprise Voice Architecture
Lync Server 2013 Voice Features Core Architecture and Server Roles Enterprise Site Network Topologies Mediation Server Deployment Strategy Gateway and SIP Trunk Integration PBX Interoperability Planning Methods Enterprise Voice Design Principles Lync Server Role Dependency Mapping
2
Day 2– Configuring Enterprise Voice Functionality
Enterprise Voice Routing Essentials Designing Scalable Dial Plans Configuring Global Voice Policies Defining PSTN Usage Categories Creating Robust Voice Routes Assigning DID Number Ranges Normalization Rule Configuration Logic Enabling Microsoft Enterprise Voice Users
3
Day 3– PSTN Integration and Voice Services
Configuring Secure SIP Trunks Gateway Capacity Planning Requirements Outbound Translation Rule Setup Multiple Media Gateway Support Call Park Service Implementation Response Group Workflow Management Private Line Configuration Options Vacant Number Announcement Routing
4
Day 4– Networking and Unified Messaging Integration
Planning QoS for Voice Traffic Call Admission Control Design Media Bypass Configuration Techniques Location Information Services Setup DHCP for Phone Edition Devices UM Dial Plan Creation Steps Exchange Server 2013 UM Integration Subscriber Access Configuration Standards
5
Day 5– Hybrid Solutions and System Resiliency
Hybrid Deployment Architecture Models Configuring Edge for Lync Online Migrating Users to Lync Online Hybrid Voice Dial Plan Strategy Branch Office Resilience Planning Lync Pool Failover Configuration Emergency Calling Implementation Protocols Monitoring Voice Quality Experience

What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

85%

of 70-337 certified professionals report career advancement within 6 months

Salary Impact

+28%

Average salary increase reported after obtaining the 70-337 certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Unified Communications Engineer
  • Voice Engineer
  • Systems Administrator
  • Network Engineer
  • IT Consultant
  • Telecommunications Specialist

Companies Hiring

5,000+
Microsoft Accenture Deloitte Wipro TCS Infosys AT&T Verizon Capgemini Hewlett Packard Enterprise

and 5,000+ organizations worldwide seeking 70-337 certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

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    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
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    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

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    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
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    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

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    Security Analyst

    SC-300 Certified ✓ Verified
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    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

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    AI Engineer

    AI-102 Certified ✓ Verified
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    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

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    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified

Frequently Asked Questions

Everything you need to know about the 70-337 training course

Is the certification exam included in the course fee, and what is the cost of the exam for Enterprise Voice and Online Services with Microsoft Lync Server 2013?
The certification exam (70-337) is not included in the course fee and must be purchased separately. The exam cost was $150 USD when available. Note: Exam 70-337 retired on March 30, 2016, and is no longer offered by Microsoft; candidates must pursue modern Microsoft Teams certifications instead.
What training formats does Koenig Solutions offer for this course, and is Guaranteed-to-Run scheduling available?
Koenig offers live online instructor-led, classroom, 1-on-1, and self-paced Flexi training formats for its courses. All public batches are Guaranteed-to-Run regardless of enrollment. While this specific Lync Server 2013 course is retired, Koenig’s current offerings follow this delivery model with real-time interaction and flexible scheduling options.
How long is lab access provided, and what type of environment is used for hands-on practice in related Microsoft communication courses?
For current Microsoft communication courses, Koenig provides 6 months of lab access via its LET Platform using cloud-hosted sandboxes with real Azure or Microsoft 365 subscriptions. These labs simulate production environments for enterprise voice and unified communications. The original Lync Server 2013 course had time-limited access aligned with the training period before retirement.
What is Koenig Solutions' rescheduling and cancellation policy for training courses?
Koenig allows one free rescheduling if requested more than 10 days before the course start date. Rescheduling or cancellation within 10 days incurs a 50% fee of the total purchase amount. The same training cannot be rescheduled more than once, and written notice is required for all changes to ensure administrative accuracy.
What was the format, number of questions, duration, and passing score for the 70-337 Enterprise Voice and Online Services exam?
The 70-337 exam had 45–55 questions, including multiple-choice, multiple-answer, and scenario-based items, with a 120-minute duration and a passing score of 700 out of 1000. It was proctored at Pearson VUE centers and validated skills in PSTN connectivity, enterprise voice configuration, and Lync Online hybrid deployment before retiring in 2016.
How long was the MCSE: Communication certification valid, and what was the renewal process for the Lync Server 2013 track?
The MCSE: Communication certification, earned via Exam 70-337, did not expire and remained on your transcript indefinitely. However, Microsoft retired MCSA, MCSD, and MCSE certifications effective June 30, 2020, ending renewal pathways. Legacy credentials remain visible in Microsoft Learn profiles but are no longer actively maintained.
What post-training support does Koenig Solutions provide after completing a Microsoft certification course?
Koenig provides 6 months of lab access, class recordings, and post-training mentor availability for technical queries. Students also receive a Happiness Guarantee allowing a free retake, along with career guidance and exam preparation resources. Support ensures continued skill development even after course completion.
What were the prerequisites or recommended experience needed before taking the Enterprise Voice and Online Services with Lync Server 2013 course?
Candidates were expected to have at least two years of experience with Lync Server technologies or similar VoIP systems, knowledge of PowerShell, networking, Active Directory Domain Services, and experience troubleshooting unified communications. Completion of Exam 70-336 (Core Solutions) was strongly recommended as a prerequisite for the 70-337 exam.
What career opportunities and salary ranges were associated with MCSE: Communication certified professionals during the Lync Server 2013 era?
MCSE: Communication certified professionals typically held roles such as Unified Communications Engineer or VoIP Consultant, with average salaries ranging from $85,000 to $110,000 annually in North America during the Lync Server 2013 era. Certification validated expertise in enterprise voice design, migration, and hybrid deployments, enhancing job placement in IT consulting firms.
How does instructor-led training for Microsoft communication solutions compare to self-study in terms of exam success and skill retention?
Instructor-led training significantly improves exam success rates and skill retention compared to self-study, offering real-time expert guidance, structured learning, and hands-on labs. Koenig’s live training includes scenario-based exercises and direct mentorship, leading to better understanding of complex topics like call routing, media bypass, and hybrid voice configurations.
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