MD-101: Managing Modern Desktops Course Overview

MD-101: Managing Modern Desktops Course Overview

The MD-101: Managing Modern Desktops course is a comprehensive training program designed for IT professionals who aim to enhance their skills in Deploying, Configuring, Securing, managing, and Monitoring devices and Client applications in an enterprise environment. This desktop support engineer course is ideal for those looking to become proficient in managing modern desktops and covers a wide array of topics from Deployment strategies to managing security and updates.

Through this course, learners will explore various aspects of modern management, including Windows as a service, Device enrollment, User and device profiles, and Application management. The desktop support technician training also delves into managing authentication, Device policies, and Compliance. Engaging lessons paired with practical labs ensure that participants gain hands-on experience, equipping them with the knowledge needed to efficiently support and manage modern desktop environments.

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Course Prerequisites

To ensure that you can successfully undertake training in the MD-101: Managing Modern Desktops course, the following prerequisites are recommended:


  • A basic understanding of computer networks and hardware concepts.
  • Familiarity with Windows operating systems, particularly Windows 10, as the course revolves around managing modern Windows environments.
  • Basic knowledge of Active Directory and Azure Active Directory, including concepts like users, groups, and permissions.
  • An understanding of Microsoft 365 services is beneficial, as the course often references these services.
  • Experience with Windows deployment tools and methodologies, which will be beneficial for understanding deployment strategies covered in the course.
  • A grasp of general IT security principles, including device and data protection methods.
  • Prior experience or knowledge of management tools such as Microsoft Endpoint Configuration Manager (formerly SCCM) and Microsoft Intune would be advantageous.
  • Willingness to learn about managing updates, application deployment, and device enrollment in a modern desktop environment.

These are the minimum knowledge requirements that will help you to comprehend the course material and participate effectively in the labs and exercises. However, please note that hands-on experience in an IT environment will substantially enhance your learning experience.


Target Audience for MD-101: Managing Modern Desktops

The MD-101: Managing Modern Desktops course is tailored for IT professionals responsible for managing and deploying Windows 10 environments.


  • IT Administrators and Architects
  • Systems Managers
  • Desktop Support Technicians
  • Network Administrators
  • Microsoft 365 Managed Service Providers
  • Endpoint Security Administrators
  • IT Professionals seeking certification in Microsoft 365 Modern Desktop Administration
  • Enterprise Desktop Administrators
  • Windows 10 Deployment Specialists
  • Cloud Solutions Architects focusing on Microsoft 365 platforms
  • Professionals working with enterprise mobility and security solutions
  • Consultants providing strategic guidance for Windows 10 management and deployment


Learning Objectives - What you will Learn in this MD-101: Managing Modern Desktops?

Introduction to MD-101: Managing Modern Desktops Course Outcomes

The MD-101 course equips learners with the skills to deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment.

Learning Objectives and Outcomes

  • Understand Windows as a Service (WaaS) and the deployment options available for Windows 10 to ensure smooth upgrades and deployments.
  • Gain knowledge on Azure Active Directory (Azure AD) for enterprise desktop management, including how to manage and secure identities.
  • Learn to enroll devices using Microsoft Endpoint Configuration Manager and Microsoft Intune for centralized management.
  • Implement dynamic deployment and Windows Autopilot to streamline the deployment process and upgrade devices to Windows 10 efficiently.
  • Manage and configure updates for Windows 10 using manual settings, Group Policy Objects (GPOs), and Windows Update for Business.
  • Develop strategies for device profiles management, user profiles, and monitor device compliance with organizational policies.
  • Explore application management, including mobile application management (MAM), deployment of applications, and administering application updates and settings.
  • Assess deployment readiness and utilize on-premises tools such as Microsoft Deployment Toolkit and Endpoint Configuration Manager for device deployment.
  • Deploy and manage virtual desktops and transition to modern management techniques using cloud-based tools.
  • Manage updates and analytics to keep Windows client systems current and gain insights into deployment and usage patterns with Desktop and Endpoint Analytics.

Technical Topic Explanation

Deploying

Technical Topic: Deploying

Deploying in a technology context refers to the process of setting up and releasing a new software or hardware system into a live environment where it becomes available for use. This includes the installation, configuration, testing, and optimization of systems or applications across various servers and workstations. Effective deployment ensures that users experience seamless and efficient access to new technology solutions, minimizing disruptions to existing workflows and optimizing performance for organizational needs.

Configuring

Configuring modern desktops involves setting up computer systems to meet specific user needs and maintaining their operational efficiency. This process includes installing and updating software, configuring hardware components, and ensuring network connectivity. Professionals can enhance their skills in this area through desktop support technician training or by pursuing a desktop support technician certification. Additionally, courses like managing modern desktops and desktop support engineer course help deepen knowledge in handling advanced settings and troubleshooting. Certifications like MCDST (Microsoft Certified Desktop Support Technician) also provide validation of the skills necessary to effectively manage and troubleshoot desktop environments.

Securing

Securing modern desktops is about protecting computer systems and the sensitive information they handle. This involves employing various tools and strategies to prevent unauthorized access, data breaches, and other cyber threats. Desktop support technicians can enhance their skills and understanding of security measures through specific training and certification programs such as desktop support technician certification, desktop support engineer course, and desktop support technician training. These courses teach effective management and defense techniques crucial for maintaining secure desktop environments in today’s digital landscape.

Managing

Managing modern desktops involves overseeing the lifecycle and service components of desktop environments within an organization. This includes deploying, configuring, and maintaining systems to ensure optimal performance and security. Training programs, such as the desktop support technician training or desktop support engineer course, provide the necessary skills. Certifications like the MCDST (Microsoft Certified Desktop Support Technician) validate expertise in this area. Managing desktops today requires a blend of technical proficiency and strategic planning to address both everyday and complex IT challenges efficiently.

Monitoring devices

Monitoring devices involves overseeing and managing various types of electronic equipment and systems to ensure their proper operation. This process is vital in many fields, including IT and healthcare, where reliable device performance is crucial. In IT, desktop support technicians, who often acquire their skills through desktop support technician training or desktop support engineer courses, play a key role. They use specialized software and tools for real-time observing and analyzing the status of desktop computers and network connections, often covered under managing modern desktops courses or certifications like MCDST (Microsoft Certified Desktop Support Technician).

Client applications

Client applications are software programs that run on a user's desktop or mobile device, connecting to remote servers to access specific services or resources. Typically part of broader network architectures, these applications facilitate interaction between the user and the server, performing tasks like sending emails, editing documents, or accessing databases. Client applications can range from web browsers to complex business software, requiring diverse skills in managing modern desktops. Knowledge in areas covered by desktop support technician training or a desktop support engineer course could be vital for effectively deploying, troubleshooting, and maintaining these applications for seamless business operations.

Deployment strategies

Deployment strategies are plans used to deliver updates and enhancements to software systems without disrupting current operations. These strategies typically include methods such as blue-green deployments, where two identical environments are maintained; one hosts the current version (blue) and the other the new version (green). Once the green environment is fully tested and confirmed stable, the user traffic is switched over, minimizing downtime. Another approach is canary releases, gradually rolling out changes to a small group of users first to catch any issues before a full deployment. Effective deployment strategies ensure smooth transitions and continuous service reliability.

Windows as a service

Windows as a Service (WaaS) is a concept introduced by Microsoft to deliver continuous updates to Windows 10 and beyond. Unlike traditional versions of Windows, which received infrequent, major upgrades, WaaS provides smaller, regular updates that improve security, add features, and enhance performance without the need for a complete system overhaul. This approach ensures that users' systems are always up to date with the latest technologies and security measures. It aligns with managing modern desktops, focusing on continual improvement and stability in corporate and personal environments.

Managing

Managing security and updates in modern desktops entails maintaining software integrity and protecting against threats. This involves regular patch management, ensuring all devices run the latest software versions to defend against vulnerabilities. Additionally, security measures like antivirus and firewalls are applied to prevent unauthorized access and data breaches. Desktop support technician training, desktop support engineer courses, or earning a MDST certification can greatly enhance one’s ability to effectively manage these aspects. These educational paths cover essential practices needed to keep desktop environments secure and up-to-date, critical for both corporate and personal systems.

Device enrollment

Device enrollment is a process used in managing modern desktops where devices such as computers and smartphones are registered and configured to access organizational resources. This process ensures that all devices adhere to a company's security policies and are updated with necessary software. Often included in desktop support technician training, this step is crucial for maintaining system integrity and managing the workflow efficiently. It's usually covered in various courses and certifications like desktop support engineer course and desktop support technician certification, equipping professionals with the necessary skills to handle workplace technology effectively.

User and device profiles

User and device profiles are configurations that define the settings, preferences, and permissions for individual users or devices within a network. They help in managing modern desktops by ensuring that users have the necessary access and custom setup required for their roles, while maintaining security and efficiency. These profiles are critical in environments supported by desktop support technicians, who may have completed desktop support technician training or a desktop support engineer course. The management of these profiles is typically covered in courses aiming for certifications like the MCDST (Microsoft Certified Desktop Support Technician).

Application management

Application management is a process that ensures software applications in a company run efficiently and meet business needs. It involves maintaining, updating, and troubleshooting software, which is pivotal for operational stability. Within this domain, skills like those gained from a desktop support technician certification or desktop support engineer course are valuable. Such training, and managing modern desktops courses, enhance one's ability to oversee and improve software systems effectively. These courses often lead to obtaining certifications like MCDST, which validate a professional's expertise in supporting and managing Windows desktop environments.

Managing

Managing authentication involves verifying identities to ensure secure access to computer systems. In a desktop environment, effectively managing authentication is crucial to protect data from unauthorized access. Courses such as the Desktop Support Technician Certification and training for Desktop Support Engineers cover how to handle these processes in modern desktop management. They also include guidelines and practices to strengthen cybersecurity through authenticating user logins and managing access rights. Completing such courses equips professionals with the skills needed in today's tech-driven workplaces, ensuring they can maintain the safety and integrity of desktop environments.

Device policies

Device policies are rules and settings that IT departments apply to company-owned devices to manage their security, operations, and user access. These policies ensure that devices like computers, tablets, and mobile phones adhere to security standards to prevent unauthorized access and data breaches. For professionals looking to manage devices effectively in corporate environments, gaining expertise through desktop support technician training, desktop support engineer courses, or certifications such as the MDST (Microsoft Certified Desktop Support Technician) is crucial. This training helps in managing modern desktops and provides essential skills for device policy implementation and troubleshooting.

Compliance

Compliance in technology involves adhering to laws, regulations, and guidelines set to govern IT systems and data handling. For desktop support technicians, this means ensuring that software and hardware meet industry standards and legal requirements, protecting data privacy and security. Professionals can enhance their understanding and skills in compliance through desktop support engineer courses, desktop support technician training, and certifications like MCDST (Microsoft Certified Desktop Support Technician). Managing modern desktops effectively includes integrating these compliance practices to safeguard information and sustain high-performance workplace environments.

Target Audience for MD-101: Managing Modern Desktops

The MD-101: Managing Modern Desktops course is tailored for IT professionals responsible for managing and deploying Windows 10 environments.


  • IT Administrators and Architects
  • Systems Managers
  • Desktop Support Technicians
  • Network Administrators
  • Microsoft 365 Managed Service Providers
  • Endpoint Security Administrators
  • IT Professionals seeking certification in Microsoft 365 Modern Desktop Administration
  • Enterprise Desktop Administrators
  • Windows 10 Deployment Specialists
  • Cloud Solutions Architects focusing on Microsoft 365 platforms
  • Professionals working with enterprise mobility and security solutions
  • Consultants providing strategic guidance for Windows 10 management and deployment


Learning Objectives - What you will Learn in this MD-101: Managing Modern Desktops?

Introduction to MD-101: Managing Modern Desktops Course Outcomes

The MD-101 course equips learners with the skills to deploy, configure, secure, manage, and monitor devices and client applications in an enterprise environment.

Learning Objectives and Outcomes

  • Understand Windows as a Service (WaaS) and the deployment options available for Windows 10 to ensure smooth upgrades and deployments.
  • Gain knowledge on Azure Active Directory (Azure AD) for enterprise desktop management, including how to manage and secure identities.
  • Learn to enroll devices using Microsoft Endpoint Configuration Manager and Microsoft Intune for centralized management.
  • Implement dynamic deployment and Windows Autopilot to streamline the deployment process and upgrade devices to Windows 10 efficiently.
  • Manage and configure updates for Windows 10 using manual settings, Group Policy Objects (GPOs), and Windows Update for Business.
  • Develop strategies for device profiles management, user profiles, and monitor device compliance with organizational policies.
  • Explore application management, including mobile application management (MAM), deployment of applications, and administering application updates and settings.
  • Assess deployment readiness and utilize on-premises tools such as Microsoft Deployment Toolkit and Endpoint Configuration Manager for device deployment.
  • Deploy and manage virtual desktops and transition to modern management techniques using cloud-based tools.
  • Manage updates and analytics to keep Windows client systems current and gain insights into deployment and usage patterns with Desktop and Endpoint Analytics.
MD-101: Managing Modern Desktops