Leadership Excellence and Becoming a Professional manager Course Overview

The Leadership Excellence and Becoming a Professional Manager course is a comprehensive program designed to equip learners with the essential skills and knowledge for effective leadership and management. Through a series of modules, participants will explore the principles of Servant Leadership, learning to embody traits that foster trust and performance in a team. They'll also delve into Emotional Intelligence to better manage interpersonal relationships and enhance their EQ to strategically interpret situations.

The course emphasizes the importance of Core Values, encouraging the development of personal branding, integrity, and collaboration. In Thinking Smart strategies, learners are taught to communicate assertively, create win-win scenarios, and master the art of reading verbal and nonverbal cues. Conflict Resolution techniques, such as the Thomas Kilmann Instrument, are covered to ensure timely and effective dispute management.

Finally, the module on Feedback & Coaching differentiates between the two, introduces the STAR and GROW models, and discusses how to avoid thinking traps. By the end of the course, participants will be well-equipped with the tools to lead with excellence, coach effectively, and manage conflicts, ultimately becoming professional managers who can navigate the complexities of the modern workplace.