MacOS Device and Support Essentials X Course Overview

The macOS Support Essentials 12 course is designed to provide a deep dive into the functionalities and troubleshooting of macOS Monterey. Aimed at support professionals, IT specialists, and avid Mac users, this comprehensive course covers installation, configuration, management, and troubleshooting of macOS systems.

Starting with Module 1, learners get to grips with macOS Monterey's installation process, learn how to perform System updates, upgrades, or reinstalls, configure basic system settings, utilize the command line, utilize macOS Recovery, and keep the system updated.

As the course progresses through Module 2 to Module 8, it delves into User account management, File system organization, data management, Application handling, Network configuration, Network services, and System management. This includes managing user accounts, securing data with FileVault, working with File permissions, troubleshooting network issues, and resolving peripheral and system start-up problems.

By the end of the macOS Support Essentials 12 course, participants will be well-equipped with the knowledge and skills to effectively support and manage macOS Monterey environments, ensuring they can provide expert assistance and maintain smooth operations in a variety of professional scenarios.