macOS Support Essentials 14 - Sonoma Course Overview

macOS Support Essentials 14 - Sonoma Course Overview

macOS Support Essentials 14 - Sonoma is a comprehensive three-day course designed to equip you with the skills to support macOS Big Sur users effectively. Through lectures, demonstrations, and hands-on exercises, you'll gain real-world experience in Installation, Account management, File systems, Network configuration, and system troubleshooting.

Suitable for IT professionals, technicians, help desk specialists, and serious Mac users, this course teaches you how to configure macOS, manage user accounts, handle File systems, and solve network issues. By the end, you'll be adept at managing system resources, using macOS Recovery, and troubleshooting start-up and system problems. This course ensures you're prepared to tackle real-world challenges, providing practical and essential skills.

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Successfully delivered 3 sessions for over 33 professionals

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1,175

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Course Fee 1,175
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1,175 (USD)
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Target Audience for macOS Support Essentials 14 - Sonoma

macOS Support Essentials 14 - Sonoma is a comprehensive three-day course designed for individuals who need to efficiently support, troubleshoot, and optimize macOS Big Sur systems.


Relevant Job Roles and Audience:


  • IT Professionals
  • System Administrators
  • Technical Support Specialists
  • Help Desk Technicians
  • Network Administrators
  • IT Managers
  • Technical Consultants
  • IT Support Staff
  • Ardent Mac Users
  • Apple Certified Technicians
  • Mac Enthusiasts
  • IT Trainers
  • Field Service Technicians


Learning Objectives - What you will Learn in this macOS Support Essentials 14 - Sonoma?

Introduction:

The macOS Support Essentials 14 - Sonoma course provides comprehensive training on supporting, troubleshooting, and optimizing macOS Big Sur. Through lectures, demonstrations, and hands-on exercises, participants will gain practical skills for effectively managing macOS systems.

Learning Objectives and Outcomes:

  • Understand and execute the installation, configuration, and update processes for macOS.
  • Manage user accounts, home folders, and implement security and privacy measures.
  • Efficiently handle file systems, storage, permissions, and utilize hidden items and shortcuts.
  • Implement data management techniques, including system resource management and using metadata, Spotlight, and Siri.
  • Configure and troubleshoot network settings and services.
  • Install, manage, and troubleshoot macOS applications and processes.
  • Set up, manage, and troubleshoot peripherals, printers, and scanners.
  • Perform advanced recovery and troubleshooting using macOS Recovery and the command line.
  • Utilize Time Machine for data backup and recovery.
  • Address start-up and system issues, ensuring smooth macOS operation.

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