Complete Course on macOS Support Essentials 10.15 (Catalina) - Learn to Troubleshoot and Solve Technical Issues

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macOS Support Essentials 10.15 (Catalina) Course Overview

macOS Support Essentials 10.15 (Catalina) certification validates one's ability to configure, troubleshoot, and manage macOS Catalina systems and applications. It is made for support professionals and businesses who use Apple devices, ensuring effective use and solving of macOS problems. This certification confirms the holder's understanding of key software technologies and macOS capabilities. It focuses on skills like installation and configuration, user accounts, file systems, data management, apps, and more. Certified professionals are trusted within industries to handle macOS environments, helping companies maximize efficiency in using macOS systems, minimize system downtime, and improve customer satisfaction.


The 1-on-1 Advantage

Get 1-on-1 session with our expert trainers at a date & time of your convenience.

Flexible Dates

Start your session at a date of your choice-weekend & evening slots included, and reschedule if necessary.

4-Hour Sessions

Training never been so convenient- attend training sessions 4-hour long for easy learning.

Destination Training

Attend trainings at some of the most loved cities such as Dubai, London, Delhi(India), Goa, Singapore, New York and Sydney.
Live Online Training (Duration : 24 Hours)
We Offer :
  • 1-on-1 Public - Select your own start date. Other students can be merged.
  • 1-on-1 Private - Select your own start date. You will be the only student in the class.

1650 + If you accept merging of other students. Per Participant & excluding VAT/GST
4 Hours
8 Hours
Week Days

Start Time : At any time

12 AM
12 PM

1-On-1 Training is Guaranteed to Run (GTR)
Group Training
1250 Per Participant & excluding VAT/GST
11 - 13 Dec
09:00 AM - 05:00 PM CST
(8 Hours/Day)
15 - 17 Jan
09:00 AM - 05:00 PM CST
(8 Hours/Day)
05 - 07 Feb
09:00 AM - 05:00 PM CST
(8 Hours/Day)
+ If you accept merging of other students.
Course Prerequisites
• Basic macOS knowledge
• Experience with macOS troubleshooting
• Understanding of macOS operating system
• Familiarity with macOS Server
• Knowledge of Apple hardware systems
• Comfortable using Terminal
• Ability to analyze system performance
• Skills in network configuration and troubleshooting
• Relevant previous Apple certifications.

macOS Support Essentials 10.15 (Catalina) Certification Training Overview

macOS Support Essentials 10.15 (Catalina) certification training is designed for individuals aiming to become certified MacOS support professionals. The course covers various topics including the process of installation, macOS recovery, software updates, GNU command line basics, and troubleshooting. It also teaches in-depth knowledge about macOS Catalina features, funtionality, and configurations. Attaining this certification provides the learner with a solid understanding of system management and utilities, user accounts management, and file systems, strengthening their skill set in Mac hardware and software technology.

Why Should You Learn macOS Support Essentials 10.15 (Catalina)?

Learning the macOS Support Essentials 10.15 (Catalina) course provides critical knowledge in troubleshooting, individual system components, and integrated system-wide processes. It enhances technical coordination, boosts user support efficiency, and opens up new career paths in IT support and system administration. It also prepares you for the Apple Certified Support Professional (ACSP) 10.15 certification.

Target Audience for macOS Support Essentials 10.15 (Catalina) Certification Training

- IT professionals who want to manage and troubleshoot macOS systems
- Apple service technicians preparing for macOS Catalina 10.15 certification
- Technical support personnel in businesses that use Macs for general productivity or creative design
- Help Desk professionals, Service Desk Analysts, and Network Administrators
- Individuals looking to improve their technical skills with macOS.

Why Choose Koenig for macOS Support Essentials 10.15 (Catalina) Certification Training?

- Certified instructor with hands-on experience in MacOS Support
- Opportunity to bolster your career with recognized certification for MacOS Support Essentials
- Affordable pricing without compromising the quality of training
- Tailored training programs that align with the individual learner's objectives
- Convenient destination training with the comfort of online interactive sessions
- Flexible dates to fit your schedule whether you work part-time or full-time
- Engaging human-led online training for convenient and effective learning
- Wide range of courses offered, from beginner to advanced levels
- Accredited training from a top-rated institute
- Assurance of mastering MacOS Support Essentials from the top training institute.

macOS Support Essentials 10.15 (Catalina) Skills Measured

After completing the MacOS Support Essentials 10.15 (Catalina) certification training, an individual can gain skills such as troubleshooting on macOS Catalina, making use of Catalina features, configuring and managing networks, configuring macOS systems, managing files, dealing with data management, understanding system settings, installing and configuring applications, managing user accounts, mastering the startup process, and learning how to handle system resources. This training also enhances problem-solving skills, tech support abilities, and understanding of Apple architecture.

Top Companies Hiring macOS Support Essentials 10.15 (Catalina) Certified Professionals

Top companies like Apple, Google, IBM, Accenture, Cisco, and many other IT companies hire macOS Support Essentials 10.15 (Catalina) certified professionals. These companies prioritize candidates with this certification as it earmarks them as experts in troubleshooting and managing macOS Catalina systems, ensuring quality services to their clients.

Learning Objectives - What you will Learn in this macOS Support Essentials 10.15 (Catalina) Course?

The learning objectives of the macOS Support Essentials 10.15 (Catalina) course are to gain comprehensive knowledge about macOS Catalina and to be fully equipped to troubleshoot and handle system administration-related activities. By the end of the course, learners should be able to install and configure macOS Catalina, administer macOS systems, and perform system and data restoration tasks. Learners will also understand the Apple File System (APFS), manage user accounts, permissions and enable network services. They'll also acquire skills in controlling files, using macOS recovery, and employing troubleshooting tools, enhancing their competence in providing professional macOS technical support.


1-on-1 Public - Select your start date. Other students can be merged.
1-on-1 Private - Select your start date. You will be the only student in the class.
Yes, course requiring practical include hands-on labs.
You can buy online from the page by clicking on "Buy Now". You can view alternate payment method on payment options page.
Yes, you can pay from the course page and flexi page.
Yes, the site is secure by utilizing Secure Sockets Layer (SSL) Technology. SSL technology enables the encryption of sensitive information during online transactions. We use the highest assurance SSL/TLS certificate, which ensures that no unauthorized person can get to your sensitive payment data over the web.
We use the best standards in Internet security. Any data retained is not shared with third parties.
You can request a refund if you do not wish to enroll in the course.
To receive an acknowledgment of your online payment, you should have a valid email address. At the point when you enter your name, Visa, and other data, you have the option of entering your email address. Would it be a good idea for you to decide to enter your email address, confirmation of your payment will be emailed to you.
After you submit your payment, you will land on the payment confirmation screen.It contains your payment confirmation message. You will likewise get a confirmation email after your transaction is submitted.
We do accept all major credit cards from Visa, Mastercard, American Express, and Discover.
Credit card transactions normally take 48 hours to settle. Approval is given right away; however,it takes 48 hours for the money to be moved.
Yes, we do accept partial payments, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.
Yes, if we have an office in your city.
Yes, we do offer corporate training More details
Yes, we do.
Yes, we also offer weekend classes.
Yes, Koenig follows a BYOL(Bring Your Own Laptop) policy.
It is recommended but not mandatory. Being acquainted with the basic course material will enable you and the trainer to move at a desired pace during classes.You can access courseware for most vendors.
Yes, this is our official email address which we use if a recipient is not able to receive emails from our email address.
Buy-Now. Pay-Later option is available using credit card in USA and India only.
You will receive the letter of course attendance post training completion via learning enhancement tool after registration.
Yes you can.
Yes, we do. For details go to flexi
You can pay through debit/credit card or bank wire transfer.
Yes you can request your customer experience manager for the same.
Yes, fee excludes local taxes.
Yes, we do.
The Fee includes:
  • Testing Via Qubits
Schedule for Group Training is decided by Koenig. Schedule for 1-on-1 is decided by you.
In 1 on 1 Public you can select your own schedule, other students can be merged. Choose 1-on-1 if published schedule doesn't meet your requirement. If you want a private session, opt for 1-on-1 Private.
Duration of Ultra-Fast Track is 50% of the duration of the Standard Track. Yes(course content is same).

Prices & Payments

Yes of course.
Yes, We are

Travel and Visa

Yes we do after your registration for course.

Food and Beverages



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