MacOS Support Essentials 10.15 (Catalina) Course Overview

The macOS Support Essentials 10.15 (Catalina) course is a comprehensive study designed to provide in-depth knowledge and troubleshooting skills for IT professionals managing and supporting macOS Catalina systems. Who should attend? This course is ideal for computer network managers, computer lab managers, and technical support personnel who assist Mac users.

Throughout the course, learners will dive into macOS Catalina tools and resources to effectively resolve issues, understand the Core functionality of macOS Catalina, and where to find additional information when needed. The curriculum is also geared toward preparing attendees for the Apple Certified Support Professional (ACSP) 10.15 certification, ensuring they are qualified to handle a variety of scenarios in a professional environment. By the end of the course, participants will have gained valuable insights and practical experience to enhance their technical proficiency in supporting macOS Catalina.