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We're here to help you find itThe macOS Support Essentials 10.15 (Catalina) course is a comprehensive study designed to provide in-depth knowledge and troubleshooting skills for IT professionals managing and supporting macOS Catalina systems. Who should attend? This course is ideal for computer network managers, computer lab managers, and technical support personnel who assist Mac users.
Throughout the course, learners will dive into macOS Catalina tools and resources to effectively resolve issues, understand the Core functionality of macOS Catalina, and where to find additional information when needed. The curriculum is also geared toward preparing attendees for the Apple Certified Support Professional (ACSP) 10.15 certification, ensuring they are qualified to handle a variety of scenarios in a professional environment. By the end of the course, participants will have gained valuable insights and practical experience to enhance their technical proficiency in supporting macOS Catalina.
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You can request classroom training in any city on any date by Requesting More Information
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To ensure that you can fully benefit from the macOS Support Essentials 10.15 (Catalina) course, you should have the following minimum required knowledge before enrolling:
Please note that while prior experience with macOS is highly beneficial, the course is designed to accommodate participants with varying levels of experience, and the instructor will guide you through the essentials required to support and troubleshoot macOS Catalina effectively.
The macOS Support Essentials 10.15 course equips network managers and Mac support personnel with Catalina troubleshooting skills and ACSP certification prep.
Target audience for the macOS Support Essentials 10.15 course includes:
The macOS Support Essentials 10.15 course equips participants with comprehensive troubleshooting skills, detailed understanding of macOS Catalina, and prepares them for the ACSP 10.15 certification.
macOS Catalina offers a variety of tools and resources that enhance computing experience for users and developers. Key features include enhanced security, better privacy protections, and the introduction of Sidecar, which allows an iPad to be used as a second screen. Voice Control improves accessibility, and the discontinuation of iTunes is replaced by individual apps for music, podcasts, and TV. macOS Catalina also focuses on delivering a faster and more reliable user experience with dedicated system volumes improving system integrity. Developers benefit from Catalyst, making it easier to port iPad apps to Mac.
macOS Catalina, also known as macOS 10.15, enhances your Mac experience with refined apps and features. It introduces Sidecar, allowing your iPad to serve as a second screen or graphic tablet. With Catalina, Apple Music, Podcasts, and Apple TV apps replace iTunes. You can also explore new worlds in games with Apple Arcade. Screen Time comes to Mac, providing insights and control over your app usage. Enhanced security features include dedicated system volume and more control over data access permissions. Voice Control improves accessibility, enabling powerful voice commands to manage your device. These core functionalities enhance productivity and entertainment on Mac devices.
The Apple Certified Support Professional (ACSP) 10.15 certification is a credential that validates a person's expertise in supporting and troubleshooting macOS Catalina, the version designated 10.15. Earning this certification demonstrates a thorough understanding of macOS features, including configuration, management, and troubleshooting, as well as a deeper knowledge of how to effectively utilize macOS Catalina in various technical situations. It is ideal for IT professionals who manage network-based macOS environments or provide Mac technical support.
The macOS Support Essentials 10.15 course equips network managers and Mac support personnel with Catalina troubleshooting skills and ACSP certification prep.
Target audience for the macOS Support Essentials 10.15 course includes:
The macOS Support Essentials 10.15 course equips participants with comprehensive troubleshooting skills, detailed understanding of macOS Catalina, and prepares them for the ACSP 10.15 certification.
