Atlassian Service Request Management Essentials - Live Team Training Course Overview

Atlassian Service Request Management Essentials - Live Team Training course by Koenig Solutions is a comprehensive 4-hour live training session designed for IT and business teams. Your team will gain hands-on experience using Jira Service Management and Confluence for effective knowledge management. They will learn to create and interpret Jira Service Management reports to gain actionable insights. This course covers essential topics like setting up a knowledge base, automating service requests, and managing assets. By the end of the course, your team will be proficient in applying enterprise service management practices. A free trial of JIRA Cloud is included to facilitate practical learning.