ITIL® 4 Leader: Digital and IT Strategy Quiz Questions and Answers
Answer :
To maintain consistency and achieve long-term business goals
Explanation :
Aligning digital strategic initiatives with the overall business strategy maintains consistency and ensures that digital efforts contribute to achieving long-term business goals, encompassing the broader organizational vision.
High emotional intelligence and adaptability are vital, as they enable digital leaders to navigate complex interpersonal dynamics and rapidly changing environments effectively, influencing strategic initiatives positively.
Cultivating a culture of continuous innovation and digital transformation
Explanation :
The primary objective of Digital Leadership is to cultivate a culture of continuous innovation and digital transformation, enabling organizations to stay competitive and adapt to changing market conditions.
By emphasizing user-centric problem solving and iterative prototyping
Explanation :
Design thinking involves user-centric problem solving and iterative prototyping, which helps digital leaders drive innovative solutions and adapt to user needs effectively in strategic initiatives.
Empowering cross-functional teams through agile methodologies
Explanation :
Empowering cross-functional teams through agile methodologies enables digital leaders to respond quickly to changes, fostering innovation and efficiently managing strategic initiatives.
The logical sequence starts with defining objectives, then allocating resources to meet those objectives, implementing changes, and finally measuring the outcomes to assess success.
Regular review and adaptation ensure that strategic initiatives remain relevant to the ever-changing market conditions, thereby sustaining their effectiveness and business value.
Stakeholder engagement is crucial to ensure that all strategic initiatives are aligned with the organizations goals and have the requisite support for successful execution.
To find the new engagement score: 65 * 1.20 = 78. Digital leadership practices drove a 20% increase in the customer engagement score, resulting in a new score of 78.
Iterative progress reviews help to ensure continuous improvement and adaptation based on real-time feedback, keeping the project on track and maintaining momentum.
