IT Demand Management in the Modern Environment Course Overview

IT Demand Management in the Modern Environment Course Overview

Gain comprehensive insights and hands-on experience in IT Demand Management with our 40-hour course, designed for Capacity Managers, Security Administrators, IT Operations Managers, and more. Our interactive methodology includes engaging exercises, simulations, and group discussions for a deep understanding of key topics.

By the end of the course, participants will be able to:

- Understand and define Service design in planning and lifecycle context.
- Implement Capacity and Availability Management principles to enhance business value.
- Integrate IT Service Continuity and Information Security Management for robust corporate governance.

Practical applications include optimizing capacity, ensuring service continuity, and embracing future IT trends for continual improvement.