ISO 9001 Introduction Course Overview

ISO 9001 Introduction Course Overview

The ISO 9001 Introduction Training course is designed to provide learners with a comprehensive foundation in the concepts and requirements of a Quality Management System (QMS) as outlined by the ISO 9001:2015 standards. This introduction to ISO 9001 training course begins with Module 1, which covers the essential elements of QMS, including the basic terminology and definitions critical to understanding ISO 9001. It also introduces the fundamental principles that underpin a robust QMS and provides an overview of the ISO 9001 family of standards, including the evolution of various versions leading to ISO 9001:2015.

By engaging with these lessons, participants will gain insight into the fundamentals of ISO 9001:2015, setting the stage for further learning about implementing and maintaining a QMS within an organization. This knowledge is beneficial for professionals looking to improve their organization's quality management practices, ensure customer satisfaction, and enhance operational efficiency.

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  • Live Online Training (Duration : 8 Hours)
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  • Live Online Training (Duration : 8 Hours)
  • Per Participant

♱ Excluding VAT/GST

Classroom Training price is on request

You can request classroom training in any city on any date by Requesting More Information

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Course Prerequisites

To ensure that participants can effectively engage with and benefit from our ISO 9001 Introduction course, we have established the following minimum required prerequisites:


  • Basic Understanding of Business Processes: Familiarity with how organizations operate and manage their processes is helpful, as ISO 9001 is centered around improving process efficiency and consistency.


  • Interest in Quality Management: While no formal experience in quality management is required, an interest in the subject will facilitate a more engaging learning experience.


  • Proficiency in English: The course materials and instruction will be provided in English, so a good command of the language is necessary to follow the curriculum and participate in discussions.


  • Commitment to Learning: Willingness to participate actively in the course and apply the concepts learned to real-world scenarios.


These prerequisites ensure that all participants are on an even footing and can fully benefit from the knowledge imparted during the course.


Target Audience for ISO 9001 Introduction

"Learn the foundations of QMS with our ISO 9001 Introduction course, tailored for professionals seeking quality management expertise."


  • Quality Assurance Managers
  • Compliance Officers
  • Operations Managers
  • Process Improvement Specialists
  • Internal Auditors
  • Quality Control Personnel
  • Business Process Managers
  • Risk Managers
  • Project Managers
  • Management Consultants
  • Professionals aiming to understand ISO 9001 standards
  • Individuals looking to implement QMS in their organization
  • Entrepreneurs seeking to enhance their business processes
  • Product Managers concerned with quality assurance
  • ISO Coordinators and Team Leaders
  • Organizational Development Specialists
  • Training and Development Professionals


Learning Objectives - What you will Learn in this ISO 9001 Introduction?

Introduction to the Learning Outcomes

Gain foundational insights into Quality Management Systems through the ISO 9001:2015 standards, covering basic terminology, principles, and the structure of the ISO 9001 family.

Learning Objectives and Outcomes

  • Understand the concept and importance of a Quality Management System (QMS) as per ISO 9001:2015.
  • Learn the basic terminology and definitions related to QMS, enabling clear communication and application.
  • Comprehend the seven fundamental principles of Quality Management Systems and their significance.
  • Gain an introductory overview of the ISO 9001 family, including its history, evolution, and different versions.
  • Explore the fundamental requirements and structure of ISO 9001:2015, including its context, leadership, planning, support, operation, performance evaluation, and improvement.
  • Recognize the benefits of implementing a QMS compliant with ISO 9001:2015 for organizational efficiency and effectiveness.
  • Identify the process approach to quality management and how it facilitates continuous improvement within organizations.
  • Develop an understanding of how ISO 9001:2015 can be applied across various industries and organization sizes.
  • Grasp the importance of customer focus in ISO 9001:2015 and how it contributes to business success and customer satisfaction.
  • Learn the initial steps for implementing a QMS in an organization, setting the stage for further detailed training and application.