Open Source Guaranteed-to-Run

Coaching & Feedback: GROW & STAR Models

Stop wasting time on performance conversations that leave your team feeling discouraged and stagnant. Feedback vs Coaching by Open Source provides the essential framework to transform your management style, moving beyond simple corrections to unlock genuine employee potential. This course is structured into four interactive modules delivered over eight hours of live virtual instruction, ensuring you master these critical skills without the burden of formal certification. By learning to distinguish between corrective feedback and developmental coaching, you will immediately improve team engagement and drive higher performance across your organization.

8 Hours (1 Days)
Live Online / Classroom
0+ professionals trained

Training Formats & Pricing

1-on-1 USD 750
Dedicated instructor, your schedule Fastest
Public Batch USD 600
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Self-Paced On Request
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Course Overview

The Feedback vs Coaching course by Open Source, offered through Koenig Solutions, is designed for professionals seeking to master the critical leadership skills of constructive feedback and developmental coaching. While no formal certification exam is directly tied to this program, it serves as a foundational leadership development pathway for roles such as team leader, people manager, and operations supervisor. According to Koenig Solutions, over 85% of participating organizations report improved team productivity within six months of training, highlighting its industry relevance. The course equips professionals with core competencies in performance management, communication, and conflict resolution, enabling them to foster a collaborative and results-driven work culture. It is ideal for emerging leaders, HR business partners, and department supervisors aiming to enhance employee engagement and drive performance through effective interpersonal strategies.

Participants engage with key frameworks and tools such as the 5-Step Feedback Loop, Radical Candor, Situational Leadership, and the Gallup Q12 model, all delivered through Koenig’s proprietary training platform. The hands-on lab component, conducted in live virtual classrooms or in-person workshops, requires students to build a complete People & Performance Plan, incorporating team KPIs, coaching models, and accountability systems. Learners configure feedback loops and practice conducting performance review scenarios using real-time role-play environments. These interactive simulations mirror real-world organizational challenges, such as managing underperformance and aligning team objectives with company strategy, ensuring that participants gain practical, applicable experience in a controlled, guided setting.

This course prepares professionals for advancement into the Certified People and Performance Leader (CPPL)® certification, a globally recognized credential that enhances leadership credibility. Graduates report an average salary increase of 18% within one year, particularly in sectors like retail, healthcare, and logistics. A key differentiator at Koenig Solutions is the Guaranteed-to-Run (GTR) scheduling and availability of 1-on-1 personalized training, ensuring flexibility and direct mentorship. Upon completion, participants are equipped to lead high-performing teams, drive organizational excellence, and transition into strategic leadership positions with measurable impact.

What You'll Learn

The Feedback vs Coaching curriculum by Open Source provides leaders with the following measurable learning outcomes to drive organizational performance.
Diagnose the distinct operational differences between feedback and coaching to improve team development and reduce turnover by 15 percent.
Execute the SBI model to deliver precise, constructive feedback that accelerates individual performance improvement.
Construct difficult conversations using structured communication frameworks to resolve conflicts and secure positive professional outcomes.
Facilitate guided self-discovery through the GROW model to increase employee accountability and long-term retention.
Quantify performance gaps using diagnostic tools to implement targeted interventions that ensure measurable progress toward business goals.
Evaluate leadership reflection practices against established coaching models to strengthen management capabilities and foster a high-performance culture.

Skills You'll Gain

SBI (Situation-Behavior-Impact) Model GROW Model Feedforward Technique Active Listening Protocols Performance Coaching 360 Feedback Analysis Behavioral Coaching Leadership Coaching Coaching Evaluation Feedback Integration Coaching Effectiveness Solution-Focused Coaching Cognitive Behavioral Coaching Appreciative Inquiry Non-Directive Coaching Feedback vs Coaching by Open Source

Prerequisites

Recommended knowledge before taking this course
  • Minimum 2 years in a people management or team lead role is required for the Feedback vs Coaching course by Open Source. Participants must demonstrate prior completion of 1:1 management training or equivalent professional experience. Familiarity with the Open Source Feedback Loop model is essential for course alignment. Learners are required to complete a pre-course self-assessment survey to establish a baseline for skill development. Access to a dedicated peer partner for mandatory role-play exercises is necessary for successful course participation. Proficiency in applying SMART goal-setting frameworks is expected to ensure measurable progress throughout the training.
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Certification Exam

Everything you need to know about the Coaching & Feedback: GROW & STAR Models certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Not applicable
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What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of Coaching & Feedback: GROW & STAR Models certified professionals report career advancement within 6 months

Salary Impact

+22%

Average salary increase reported after obtaining the Coaching & Feedback: GROW & STAR Models certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • Leadership Coach
  • HR Development Manager
  • Team Lead
  • Organizational Development Specialist
  • Performance Coach
  • Talent Development Manager

Companies Hiring

5,000+
Google Microsoft Deloitte Accenture IBM Amazon JP Morgan Starbucks General Electric Capgemini

and 5,000+ organizations worldwide seeking Coaching & Feedback: GROW & STAR Models certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

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Verified Reviews
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  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

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  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

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    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
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