DORA Lead Manager Course Overview

DORA Lead Manager Course Overview

The Certified DORA Lead Manager Training Course at Koenig Solutions is designed to equip professionals with the skills necessary to manage and implement the Digital operational resilience Act (DORA) effectively. The course covers essential topics such as ICT risk management, Digital operational resilience, Incident management, and Third-party risk management.

Participants will learn to navigate DORA requirements, perform Gap analysis, develop Risk response plans, and conduct Digital resilience testing. By the end of this comprehensive training, attendees will be well-prepared to enhance their organization's operational resilience against ICT risks and noncompliance penalties.

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2,100

  • Live Training (Duration : 40 Hours)
  • Per Participant
  • Include Exam
  • Guaranteed-to-Run (GTR)
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  • Live Training (Duration : 40 Hours)
  • Per Participant
  • Include Exam

♱ Excluding VAT/GST

Classroom Training price is on request

You can request classroom training in any city on any date by Requesting More Information

Request More Information

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Koenig's Unique Offerings

Koenig Solutions is awarded with the prestigious Titanium Partner
Award at the PECB Gala Awards Ceremony 2023 held in Paris.

Course Prerequisites

Prerequisites for the Certified DORA Lead Manager Training Course

To ensure a successful learning experience in the Certified DORA Lead Manager Training Course offered by Koenig Solutions, students should have:


  • Basic Knowledge of ICT: A foundational understanding of Information and Communication Technology (ICT) concepts is essential.
  • Familiarity with Risk Management: Basic awareness of risk management principles and practices will be beneficial.
  • General Knowledge of Regulatory Compliance: A general understanding of compliance requirements, especially within the context of financial institutions, will aid comprehension.
  • Experience in Cybersecurity: Prior experience or knowledge in cybersecurity practices and principles will be advantageous.

These prerequisites are designed to equip learners with the foundation needed to fully grasp the in-depth topics covered in this comprehensive course.


Target Audience for DORA Lead Manager

Certified DORA Lead Manager Training Course is vital for professionals involved in ICT risk management and digital operational resilience, aiming to ensure compliance with the Digital Operational Resilience Act (DORA).


  • ICT Risk Managers
  • IT Managers and Directors
  • Cybersecurity Professionals
  • Compliance Officers
  • Risk Management Officers
  • IT Governance Managers
  • Business Continuity Planners
  • Disaster Recovery Managers
  • Internal and External Auditors
  • Data Protection Officers
  • ICT Consultants
  • ICT Project Managers
  • Banking and Financial Services Professionals
  • Regulatory Compliance Managers
  • Infrastructure and Operations Professionals
  • Senior Management and Executives responsible for ICT oversight


Learning Objectives - What you will Learn in this DORA Lead Manager?

Certified DORA Lead Manager Training Course: Learning Outcomes and Concepts

The Certified DORA Lead Manager Training Course covers digital operational resilience, ICT risk management, incident response, and strategic planning. Participants will enhance their capabilities managing digital resilience projects in alignment with the Digital Operational Resilience Act (DORA) requirements.

Learning Objectives and Outcomes:

  • Understand the Digital Operational Resilience Act (DORA) Framework:

    • Grasp the background, scope, and key requirements of DORA.
    • Comprehend penalties for non-compliance and relation to other EU regulations.
  • Master ICT Risk Management:

    • Learn to identify, prevent, and manage ICT-related risks.
    • Develop response and recovery plans, including business continuity and disaster recovery plans.
  • Evaluate Digital Operational Resilience Testing Techniques:

    • Get acquainted with digital resilience testing, including threat-led penetration testing.
    • Understand how to select and manage testers for resilience assessments.
  • Develop ICT-related Incident Management Processes:

    • Design and implement ICT incident management policies and response plans.
    • Focus on detecting, reporting, and responding to ICT-related incidents.
  • Manage ICT Third-Party Risks:

    • Understand contractual prerequisites and termination procedures for ICT service contracts.

Technical Topic Explanation

Risk response plans

Risk response plans are strategies developed to address potential threats or opportunities identified in a project or business operation. These plans include detailed actions for minimizing the effects of risks on project objectives or capitalizing on opportunities. Key elements involve identifying risks, assessing their impact and likelihood, and determining who is responsible for managing each identified risk. Effective risk response increases the likelihood of project success, optimizes resources, and enhances decision-making processes, ensuring a proactive approach to potential challenges.

Third-party risk management

Third-party risk management involves assessing and mitigating risks associated with outsourcing services or functions to external companies. It ensures that the third-party's operations do not negatively impact business performance, compliance with laws, or security protocols. This process includes thorough due diligence, continuous monitoring, and maintaining a framework to manage any risks arising from external partnerships effectively. The goal is to protect business interests and maintain operational integrity while collaborating with outside vendors or service providers.

ICT risk management

ICT risk management involves identifying, analyzing, and mitigating risks associated with information and communication technology. This process aims to protect and ensure the reliability and integrity of ICT systems. Risks can arise from various sources, including cyber threats, hardware failures, human errors, and natural disasters. Effective ICT risk management helps organizations minimize potential damages and maintain essential operations by establishing robust protocols, continuous monitoring, and rapid response strategies. Ultimately, handling these risks effectively supports organizational stability and the safeguarding of critical data assets.

Digital operational resilience

Digital operational resilience refers to an organization's ability to continuously deliver services and perform efficiently despite various digital challenges and disruptions. It involves implementing robust policies, technologies, and processes that ensure critical systems and operations can withstand and recover from issues such as cyber-attacks, technical failures, and data breaches. Training in areas like CI/CD pipelines and DORA performance metrics is essential, as these enhance capabilities in continuous integration and delivery, helping businesses adapt and maintain an uninterrupted service flow. Ultimately, it strengthens the stability and security of digital infrastructures in a dynamic technological environment.

DORA requirements

DORA requirements refer to a set of performance metrics pivotal in assessing the effectiveness of DevOps practices within an organization. These include deployment frequency, change lead time, change failure rate, and mean time to recover—collectively known as the 4 key metrics DORA. These metrics help organizations gauge their progress in achieving continuous delivery, where changes are safely and swiftly delivered to customers through a robust CI/CD pipeline. Continuous delivery training and CI/CD pipeline training are essential to help teams improve these DORA metrics, thereby enhancing overall DevOps performance.

Incident management

Incident management in technology refers to the process used by organizations to identify, analyze, and correct hazards to prevent a future reoccurrence. The goal is to handle incidents (unexpected disruptions or emergencies) quickly and efficiently to minimize impact on operations and performance. Teams typically use a structured approach involving preparation, detection, response, and review stages. Effective incident management can improve a company's overall stability and reliability by reducing downtime and maintaining continuous service delivery. This process is critical for maintaining regular business functions and customer satisfaction.

Gap analysis

Gap analysis is a method used to identify the difference between a business’s current state and its desired future state. It helps highlight deficiencies or gaps in performance, allowing organizations to determine necessary steps to improve and reach their goals. This process involves collecting and analyzing performance metrics, then planning strategic actions to enhance efficiency, effectiveness, and productivity within business operations. By systematically examining existing processes, gap analysis provides a clear roadmap for improvement and development. It's essential for maintaining continuous improvement and achieving operational excellence in various business domains.

Digital resilience testing

Digital resilience testing is the process of assessing and enhancing the ability of digital systems to withstand and recover from disruptions such as cyberattacks, hardware failures, or software bugs. This is crucial for maintaining the integrity and availability of technology services, especially in environments that implement DevOps practices. By ensuring systems are robust, organizations can continue to meet performance metrics and maintain steady deployment cycles, critical in the CI/CD pipeline. Continuous delivery training can help teams improve these aspects, aligning with DORA metrics in DevOps to monitor and enhance software delivery performance and system resilience effectively.

Target Audience for DORA Lead Manager

Certified DORA Lead Manager Training Course is vital for professionals involved in ICT risk management and digital operational resilience, aiming to ensure compliance with the Digital Operational Resilience Act (DORA).


  • ICT Risk Managers
  • IT Managers and Directors
  • Cybersecurity Professionals
  • Compliance Officers
  • Risk Management Officers
  • IT Governance Managers
  • Business Continuity Planners
  • Disaster Recovery Managers
  • Internal and External Auditors
  • Data Protection Officers
  • ICT Consultants
  • ICT Project Managers
  • Banking and Financial Services Professionals
  • Regulatory Compliance Managers
  • Infrastructure and Operations Professionals
  • Senior Management and Executives responsible for ICT oversight


Learning Objectives - What you will Learn in this DORA Lead Manager?

Certified DORA Lead Manager Training Course: Learning Outcomes and Concepts

The Certified DORA Lead Manager Training Course covers digital operational resilience, ICT risk management, incident response, and strategic planning. Participants will enhance their capabilities managing digital resilience projects in alignment with the Digital Operational Resilience Act (DORA) requirements.

Learning Objectives and Outcomes:

  • Understand the Digital Operational Resilience Act (DORA) Framework:

    • Grasp the background, scope, and key requirements of DORA.
    • Comprehend penalties for non-compliance and relation to other EU regulations.
  • Master ICT Risk Management:

    • Learn to identify, prevent, and manage ICT-related risks.
    • Develop response and recovery plans, including business continuity and disaster recovery plans.
  • Evaluate Digital Operational Resilience Testing Techniques:

    • Get acquainted with digital resilience testing, including threat-led penetration testing.
    • Understand how to select and manage testers for resilience assessments.
  • Develop ICT-related Incident Management Processes:

    • Design and implement ICT incident management policies and response plans.
    • Focus on detecting, reporting, and responding to ICT-related incidents.
  • Manage ICT Third-Party Risks:

    • Understand contractual prerequisites and termination procedures for ICT service contracts.