Think Customer Enthusiasm Certification Training Course Overview

Customer Enthusiasm training at Koenig is a One Day course that outlines a six-step process for building and fostering customer enthusiasm. The process begins internally, by determining to be the best and caring about customers. Exploring positive communications with your customers helps improve your professional relationship. Examining customer expectations and exploring ideas to exceed those expectations are developed. Customer follow up methods are discussed. Brainstorming sessions are held to list different ways in which services can be improved so as to build customer loyalty.


Think Customer Enthusiasm (8 Hours)

Live Virtual Classroom (Instructor-Led)

Fee : On Request
9 AM - 5 PM (Flexible Time Slots for 4 hours option)




Classroom Training (Available: London, Dubai, India, Sydney, Vancouver)
Duration : On Request
Fee : On Request
On Request

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Course Prerequisites
  • Basic Computer Knowledge.

Upon Completion of this Course, you will accomplish following:-

  • Understand the difference between loyal, satisfied, and enthused customers
  • Identify areas of improvement in which to be the best
  • Develop a caring, trusting and customer-centric environment
  • Effectively communicate with the customer
  • Understand the needs and wants of customers
  • Attempt to exceed customer expectations every time
  • Ensure proper follow-up with the customer
  • Understand the course of action to be followed when things go wrong
  • Identify how customer enthusiasm positively impacts the business

Give an edge to your career with Koenig Customized Courses certification training courses. Students can join the classes for Think Customer Enthusiasm at Koenig Campus located at New Delhi, Bengaluru, Shimla, Goa, Dehradun, Dubai & Instructor-Led Online.

FAQ's


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