Problem Solving: Brainstorming & Decision Matrices
Creative Problem Solving and Decision Making equips managers, functional leaders, and consultants with analytical tools like actor analysis, causal modeling, and decision support systems to tackle complex business challenges. Designed for professionals facing ambiguity and change, it builds skills in generating innovative solutions and making data-driven decisions, addressing a core industry need: 78% of organizations cite problem-solving as a top competency gap (World Economic Forum, 2023).
This course prepares learners for the Open Source Creative Problem Solving and Decision Making certification, using official vendor-authorized courseware. Koenig’s Guaranteed-to-Run scheduling ensures timely access to live training, empowering professionals to lead innovation, improve team collaboration, and drive measurable organizational outcomes through structured, creative thinking.
Training Formats & Pricing
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Course Overview
The Creative Problem Solving and Decision Making course by Open Source, originally developed by Delft University of Technology and available via edX, equips learners with a structured analytical approach to tackle complex, multi-actor systems in real-world environments. Designed for professionals such as systems engineers, project managers, and policy advisors, this course teaches how to dissect intricate problems where one factor influences many others—such as integrating renewable energy into existing grids or assessing the impact of new transportation models. With over 50,000 learners having engaged with the course since its launch, and recognized with the 2015 Open Education Award for Excellence, it offers a proven methodology for rationalizing solutions and supporting evidence-based decisions.
Learners engage with key tools including actor analysis, causal modeling, goal trees and means-end diagrams, problem diagrams, uncertainty assessment, decision support systems, and score cards. Through hands-on case studies delivered in a self-paced online environment, students apply these techniques to build comprehensive analyses of real-world challenges. The course uses practical scenarios such as evaluating the rollout of smart mobility solutions or assessing stakeholder impacts in urban development projects. Using open-access digital platforms like edX and TU Delft’s OpenCourseWare, participants configure decision models, map stakeholder goals, and weigh trade-offs across alternatives, gaining direct experience in structuring unstructured problems.
This Open Source course prepares learners for strategic roles requiring robust decision-making frameworks and is widely used as preparatory content for advanced systems thinking and policy analysis certifications. Graduates report career advancements into roles with 15–20% higher salary potential, particularly in sustainability consulting, infrastructure planning, and innovation management. Koenig Solutions enhances this training with instructor-led sessions, 1-on-1 mentoring, and Guaranteed-to-Run batches using official courseware, ensuring deep mastery. By completing this program, professionals are equipped to lead complex problem-solving initiatives, drive innovation, and deliver impactful, data-backed decisions in dynamic organizational environments.
What You'll Learn
Skills You'll Gain
Prerequisites
- Basic understanding of problem-solving methods and critical thinking principles, essential for mastering Creative Problem Solving and Decision Making by Open Source
- Familiarity with brainstorming techniques like mind mapping and SCAMPER enhances your ability to generate innovative solutions in this course
- Experience applying design thinking frameworks in team or individual settings helps you implement creative strategies effectively
- Working knowledge of root cause analysis tools such as fishbone diagrams and 5 Whys enables precise problem diagnosis
- Ability to evaluate decisions using tools like decision matrices and cost-benefit analysis improves your decision-making skills
- Proficiency in collaborative problem-solving in group or team environments ensures you can lead and participate in effective solutions
Certification Exam
Everything you need to know about the Problem Solving: Brainstorming & Decision Matrices certification exam
What's Included in Your Training
Every enrollment comes packed with resources to maximise your learning and exam success
Exam Preparation Materials
Practice Test Questions (200+)
Certificate of Completion
Post-Training Support (30 days)
Session Recording Access
Free Rescheduling (7+ days notice)
Career Outcomes
of Problem Solving: Brainstorming & Decision Matrices certified professionals report career advancement within 6 months
Salary Impact
Average salary increase reported after obtaining the Problem Solving: Brainstorming & Decision Matrices certification
*Source: Glassdoor / LinkedIn 2025
Job Roles
- Business Analyst
- Project Manager
- Management Consultant
- Operations Manager
- Team Lead
- Process Improvement Specialist
Companies Hiring
and 5,000+ organizations worldwide seeking Problem Solving: Brainstorming & Decision Matrices certified professionals
Course Student Reviews
Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.
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“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
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“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
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“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
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“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
-
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified -
★★★★★
“Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”
AZ-104 Certified ✓ Verified -
★★★★★
“I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”
Enterprise Client ✓ Verified -
★★★★★
“The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”
PL-300 Certified ✓ Verified
-
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified -
★★★★★
“From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”
AZ-305 Expert ✓ Verified -
★★★★★
“As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”
100+ Learners Trained ✓ Verified -
★★★★★
“SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”
SC-300 Certified ✓ Verified
-
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified -
★★★★★
“AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”
AI-102 Certified ✓ Verified -
★★★★★
“DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”
DP-600 Certified ✓ Verified -
★★★★★
“Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”
AZ-400 Team Training ✓ Verified
Frequently Asked Questions
Everything you need to know about the Problem Solving: Brainstorming & Decision Matrices training course
Is the certification exam included in the Creative Problem Solving and Decision Making course by Open Source, and what is the exam fee?
What training formats are available for the Creative Problem Solving and Decision Making course through Koenig, and is Guaranteed-to-Run scheduling offered?
How long is lab access provided, and what type of environment is used for the Creative Problem Solving and Decision Making course?
What is Koenig's rescheduling and cancellation policy for the Creative Problem Solving and Decision Making course?
What is the exam format, number of questions, passing score, and time limit for the Creative Problem Solving and Decision Making certification?
How long is the Creative Problem Solving and Decision Making certification valid, and what is the renewal process and cost?
What post-training support does Koenig provide after completing the Creative Problem Solving and Decision Making course?
Are there any prerequisites or prior experience required for the Creative Problem Solving and Decision Making course?
What career impact or salary increase can professionals expect after completing the Creative Problem Solving and Decision Making course?
How does instructor-led training from Koenig compare to self-study for the Creative Problem Solving and Decision Making course?
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Learn more about Problem Solving: Brainstorming & Decision Matrices before you enroll
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