Certified IT Asset Management Foundations Course Overview

Certified IT Asset Management Foundations Course Overview

The Certified IT Asset Management Foundations course is designed for professionals looking to gain a comprehensive understanding of IT asset management (ITAM) and prepare for the IT Asset Manager Certification. The course begins with an introduction to IAITAM, covering the importance of asset management in modern business, and emphasizing the ITAM code of ethics. It provides a detailed look at the Lifecycle of hardware assets—from procurement to disposal—and introduces software asset management (SAM), highlighting its significance and core processes.

Learners will explore best practices, tools like Fresh Service and Service Now, and engage in case studies and team exercises to apply their knowledge practically. The program also delves into specialized areas such as Service and Cloud Management (SEAM) and People and Information Asset Management (PINAM). By completing the IT Asset Management Foundation Certification, learners will be well-equipped to manage IT assets effectively and align ITAM with business strategies for optimal performance and compliance.

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Course Prerequisites

To ensure that participants have the best opportunity to successfully complete the Certified IT Asset Management Foundations course and gain the most from its content, the following prerequisites are recommended:


  • Basic understanding of IT terminology and concepts: Familiarity with common IT terms and principles will help in comprehending the materials covered in the course.


  • Some experience in IT or related fields: Prior exposure to IT work environments can be beneficial, although it is not mandatory for understanding the course content.


  • Interest in IT asset management: A genuine interest in the subject matter will facilitate learning and application of the course material.


  • Proficiency in English: As the course is likely to be conducted in English, a good command of the language will be necessary to follow the lessons and engage in discussions.


  • Willingness to participate in group activities: Team exercises are a part of the learning experience, and active participation is essential for practical understanding.


Please note that these prerequisites are designed to ensure a solid foundation for learning. They are not intended to exclude interested parties but rather to set the stage for a productive and enriching educational experience.


Target Audience for Certified IT Asset Management Foundations

The Certified IT Asset Management Foundations course provides an extensive overview of ITAM best practices and processes, tailored for professionals managing IT assets.


  • IT Asset Managers
  • IT Procurement Specialists
  • IT Finance Managers
  • Compliance Officers
  • IT Service Managers
  • Systems Administrators
  • IT Support Staff
  • IT Operations Managers
  • Chief Information Officers (CIOs)
  • Chief Technology Officers (CTOs)
  • Asset Inventory Auditors
  • Data Center Managers
  • IT Consultants
  • Risk Management Personnel
  • Software Asset Managers
  • Hardware Asset Managers
  • Information Security Analysts


Learning Objectives - What you will Learn in this Certified IT Asset Management Foundations?

Introduction to the Course's Learning Outcomes and Concepts Covered:

The Certified IT Asset Management Foundations course provides comprehensive insights into managing IT assets effectively, encompassing hardware and software lifecycle processes, ethical standards, and best practices.

Learning Objectives and Outcomes:

  • Understand the role of the International Association of IT Asset Managers (IAITAM) and adhere to the ITAM Code of Ethics.
  • Identify and describe different types of IT assets and the importance of IT Asset Management (ITAM) in an organization.
  • Recognize the key process areas of ITAM and develop effective communication and education strategies within ITAM programs.
  • Analyze case studies and participate in team exercises to apply ITAM concepts in real-world scenarios.
  • Manage the entire lifecycle of hardware assets from procurement to disposal, ensuring compliance and cost-effectiveness.
  • Gain a thorough understanding of Software Asset Management (SAM), its significance, and core processes.
  • Build a business justification case for SAM and learn about software licensing complexities.
  • Explore the management of service and cloud assets (SEAM) and the management of people and information assets (PINAM).
  • Identify ITAM interfaces with other business areas and understand the benefits of integrating ITAM into broader business practices.
  • Learn to use ITAM tools such as Fresh Service, Manage Engine, and Service Now to support ITAM processes.

Technical Topic Explanation

Lifecycle of hardware assets

The lifecycle of hardware assets encompasses the stages hardware goes through, from acquisition to disposal. It begins with planning and procurement, guided by strategic insights from certifications such as IT asset manager certification or IT asset management foundation certification. The use phase follows, where assets are monitored and maintained to maximize usage while reducing costs. Eventually, the asset reaches the end-of-life stage, at which point it is disposed of in a secure and environmentally responsible manner. Professionals can deepen their management skills in this area through an IT asset management online course, ensuring efficient and compliant handling throughout the asset’s lifecycle.

Service and Cloud Management (SEAM)

Service and Cloud Management (SEAM) is an approach that combines the management of IT services and cloud resources to optimize and streamline operations across an organization's IT environment. SEAM ensures that all IT assets, including cloud services and infrastructure, are efficiently managed in accordance with business goals and IT governance. It integrates principles from IT service management (ITSM) with cloud management to improve service delivery, enhance performance, reduce costs, and facilitate compliance with industry standards. SEAM is crucial for organizations leveraging cloud technology to ensure that their IT assets support strategic business objectives effectively.

People and Information Asset Management (PINAM)

People and Information Asset Management (PINAM) focuses on efficiently managing both human resources and information assets within an organization. It involves strategies to maximize the potential of staff while safeguarding and leveraging data as a valuable asset. The approach includes integrating IT asset management practices to ensure optimal use of technological resources, aligning them with the skills and needs of the workforce. It emphasizes building a strong foundation in IT asset management through certifications and online courses to enhance skills and knowledge, helping organizations to maintain effective governance, reduce risks, and boost productivity through well-managed assets and a skilled workforce.

Target Audience for Certified IT Asset Management Foundations

The Certified IT Asset Management Foundations course provides an extensive overview of ITAM best practices and processes, tailored for professionals managing IT assets.


  • IT Asset Managers
  • IT Procurement Specialists
  • IT Finance Managers
  • Compliance Officers
  • IT Service Managers
  • Systems Administrators
  • IT Support Staff
  • IT Operations Managers
  • Chief Information Officers (CIOs)
  • Chief Technology Officers (CTOs)
  • Asset Inventory Auditors
  • Data Center Managers
  • IT Consultants
  • Risk Management Personnel
  • Software Asset Managers
  • Hardware Asset Managers
  • Information Security Analysts


Learning Objectives - What you will Learn in this Certified IT Asset Management Foundations?

Introduction to the Course's Learning Outcomes and Concepts Covered:

The Certified IT Asset Management Foundations course provides comprehensive insights into managing IT assets effectively, encompassing hardware and software lifecycle processes, ethical standards, and best practices.

Learning Objectives and Outcomes:

  • Understand the role of the International Association of IT Asset Managers (IAITAM) and adhere to the ITAM Code of Ethics.
  • Identify and describe different types of IT assets and the importance of IT Asset Management (ITAM) in an organization.
  • Recognize the key process areas of ITAM and develop effective communication and education strategies within ITAM programs.
  • Analyze case studies and participate in team exercises to apply ITAM concepts in real-world scenarios.
  • Manage the entire lifecycle of hardware assets from procurement to disposal, ensuring compliance and cost-effectiveness.
  • Gain a thorough understanding of Software Asset Management (SAM), its significance, and core processes.
  • Build a business justification case for SAM and learn about software licensing complexities.
  • Explore the management of service and cloud assets (SEAM) and the management of people and information assets (PINAM).
  • Identify ITAM interfaces with other business areas and understand the benefits of integrating ITAM into broader business practices.
  • Learn to use ITAM tools such as Fresh Service, Manage Engine, and Service Now to support ITAM processes.