Certified IT Asset Management Foundations Course Overview

To ensure that participants have the best opportunity to successfully complete the Certified IT Asset Management Foundations course and gain the most from its content, the following prerequisites are recommended:

• Basic understanding of IT terminology and concepts: Familiarity with common IT terms and principles will help in comprehending the materials covered in the course.

  
  

• Some experience in IT or related fields: Prior exposure to IT work environments can be beneficial, although it is not mandatory for understanding the course content.

  
  

• Interest in IT asset management: A genuine interest in the subject matter will facilitate learning and application of the course material.

  
  

• Proficiency in English: As the course is likely to be conducted in English, a good command of the language will be necessary to follow the lessons and engage in discussions.

  
  

• Willingness to participate in group activities: Team exercises are a part of the learning experience, and active participation is essential for practical understanding.

  
  

Please note that these prerequisites are designed to ensure a solid foundation for learning. They are not intended to exclude interested parties but rather to set the stage for a productive and enriching educational experience.

Target Audience for Certified IT Asset Management Foundations

The Certified IT Asset Management Foundations course provides an extensive overview of ITAM best practices and processes, tailored for professionals managing IT assets.

• IT Asset Managers
• IT Procurement Specialists
• IT Finance Managers
• Compliance Officers
• IT Service Managers
• Systems Administrators
• IT Support Staff
• IT Operations Managers
• Chief Information Officers (CIOs)
• Chief Technology Officers (CTOs)
• Asset Inventory Auditors
• Data Center Managers
• IT Consultants
• Risk Management Personnel
• Software Asset Managers
• Hardware Asset Managers
• Information Security Analysts

Learning Objectives - What you will Learn in this Certified IT Asset Management Foundations?

Introduction to the Course's Learning Outcomes and Concepts Covered:

The Certified IT Asset Management Foundations course provides comprehensive insights into managing IT assets effectively, encompassing hardware and software lifecycle processes, ethical standards, and best practices.

Learning Objectives and Outcomes:

• Understand the role of the International Association of IT Asset Managers (IAITAM) and adhere to the ITAM Code of Ethics.
• Identify and describe different types of IT assets and the importance of IT Asset Management (ITAM) in an organization.
• Recognize the key process areas of ITAM and develop effective communication and education strategies within ITAM programs.
• Analyze case studies and participate in team exercises to apply ITAM concepts in real-world scenarios.
• Manage the entire lifecycle of hardware assets from procurement to disposal, ensuring compliance and cost-effectiveness.
• Gain a thorough understanding of Software Asset Management (SAM), its significance, and core processes.
• Build a business justification case for SAM and learn about software licensing complexities.
• Explore the management of service and cloud assets (SEAM) and the management of people and information assets (PINAM).
• Identify ITAM interfaces with other business areas and understand the benefits of integrating ITAM into broader business practices.
• Learn to use ITAM tools such as Fresh Service, Manage Engine, and Service Now to support ITAM processes.