Business Processes in SAP S/4HANA Service Course Overview

Prerequisites for Business Processes in SAP S/4HANA Service (S4700)

To ensure a successful learning experience in the "Business Processes in SAP S/4HANA Service" course, we recommend that participants possess the following foundational knowledge:

• Basic Understanding of Business Processes: Familiarity with general business processes, particularly in the area of service management.
• SAP GUI and Fiori Experience: Experience with navigation and usage of SAP GUI and SAP Fiori interfaces. This includes basic operations like logging in, using the menu, and understanding the layout.
• ERP Systems Knowledge: General knowledge of ERP (Enterprise Resource Planning) systems and how they support business operations.
• Project Management Essentials: Basic project management skills, useful for understanding the deployment and implementation aspects covered in the course.
• Technical Background (Optional but Beneficial): For a deeper comprehension of technical components such as Technical Objects and BOMs (Bill of Materials), a basic technical background can be advantageous.

These prerequisites are designed to ensure that learners can effectively engage with the course content and gain maximum benefit from the specialized training in SAP S/4HANA Service. If you are new to SAP or need to brush up on these areas, consider exploring our foundational courses beforehand.

Target Audience for Business Processes in SAP S/4HANA Service

1. Course Introduction: The Business Processes in SAP S/4HANA Service course is designed for professionals seeking to enhance their knowledge of SAP S/4HANA service modules and its various deployment options.

   
   

2. Target Audience:

   
   

• Project Manager
• Application Consultant
• Industry/Business Analyst Consultant
• Super/Key/Power User
• Business Analyst
• Business Process Owner/Team Lead/Power User
• IT Managers
• Solution Architects
• Implementation Consultants
• System Administrators
• Technical Consultants
• SAP Functional Consultants
• Technical Project Managers
• Service Managers
• Operation Managers
• Enterprise Architects

Learning Objectives - What you will Learn in this Business Processes in SAP S/4HANA Service?

Business Processes in SAP S/4HANA Service (S4700) - Learning Objectives and Outcomes

The "Business Processes in SAP S/4HANA Service" course is designed to provide comprehensive understanding and practical knowledge of SAP S/4HANA Service processes. The course covers key aspects such as deployment options, organizational structures, and analytics.

Learning Objectives and Outcomes:

• Describe the Intelligent Enterprise

  • Gain an understanding of the Intelligent Enterprise concept and its applications.

• Explore Deployment Options

  • Learn about different deployment options available for SAP S/4HANA, including Public Cloud, Private Cloud, and On-Premise implementations.

• Implement SAP S/4HANA

  • Understand SAP Activate methodology and its role in the implementation process.

• Explore UI Clients for SAP S/4HANA Service

  • Become familiar with the User Interface (UI) clients and their functionalities within SAP S/4HANA Service.

• Describe Organizational Structure

  • Learn to describe and display the organizational model and levels within SAP S/4HANA Service.

• Work with Interaction Center

  • Explore and use the basic features of the Interaction Center for effective service management.

• Manage Service Order Management Processes