BCS Foundation Certificate in User Experience Course Overview

To ensure a successful learning experience in the BCS Foundation Certificate in User Experience course, participants are recommended to have the following minimum prerequisites:

• Basic understanding of what user experience (UX) is and its importance in product design and development.
• Familiarity with common terms related to usability and user-centered design.
• Awareness of fundamental principles of interaction between users and digital products or systems.
• Some exposure to the concept of user research and the reasons it is conducted.
• An open mind and willingness to learn about different user perspectives and the impact of design decisions on user experience.
• Basic computer literacy and the ability to navigate software and internet resources.

Please note that these prerequisites are meant to guide learners in assessing their readiness for the course. A strong desire to learn and improve user experiences is the most crucial requirement.

Target Audience for BCS Foundation Certificate in User Experience

The BCS Foundation Certificate in User Experience course is designed for professionals seeking to specialize in creating optimal user experiences for digital products.

• User Experience (UX) Designers
• User Interface (UI) Designers
• Product Managers
• Web Designers
• Mobile App Designers
• Usability Analysts
• Information Architects
• Interaction Designers
• Visual Designers
• Front-end Developers interested in UX
• Quality Assurance (QA) Testers focusing on user-centric testing
• Business Analysts who incorporate UX in project requirements
• Marketing Professionals focusing on customer engagement
• UX Researchers
• UX Consultants
• Content Strategists
• Accessibility and Inclusion Specialists
• Project Managers overseeing UX projects
• Software Engineers wanting to understand UX principles
• Digital Transformation Consultants
• Customer Experience (CX) Professionals
• Entrepreneurs and Start-up Founders who design their own products

Learning Objectives - What you will Learn in this BCS Foundation Certificate in User Experience?

Introduction to Learning Outcomes:

The BCS Foundation Certificate in User Experience course is meticulously structured to impart critical knowledge across various domains of UX, from fundamental principles to practical evaluation techniques, ensuring a comprehensive understanding of user-centered design.

Learning Objectives and Outcomes:

• Articulate the significance of user perspective and the foundational principles of user-centered design for effective UX.
• Understand ISO9241 standards and distinguish between usability, user experience, and user acceptance testing.
• Summarize the advantages of inclusive design and identify methods like diary studies for discount usability research.
• Plan and conduct user research, including site visits and interviews, to gather contextual data and interpret user needs accurately.
• Develop user stories and illustrate specific user profiles to inform and guide the design process.
• Define usability and apply it to create usability measures, utilizing behavioral data to inform design decisions.
• Recognize the importance of iterative design and measure the emotional impact of user experiences.
• Organize information architecture effectively, employing techniques like card sorting and understanding different model types.
• Describe interaction design patterns and the significance of user interface consistency and task-focused design.
• Plan and moderate usability evaluations, comprehend Nielsen’s Heuristics, and apply W3C’s Web Content Accessibility Guidelines.

These objectives are aligned with the different levels of Bloom's taxonomy as indicated by the K1, K2, and K3 designations, ensuring a balanced approach to knowledge acquisition and application.