The Avaya IP Office Administration course is designed to provide learners with a comprehensive understanding of the Avaya IP Office platform, specifically the IP Office 500 v2 and the IP Office Server Editions. Through a series of modules, participants gain insight into the system's features, functions, and the necessary licensing protocols. The course covers the various components and hardware configurations, guiding through system configuration using Web Management and Manager tools. Learners will acquire skills in creating and modifying users, understanding voicemail integration, button programming, and hot desking. It emphasizes on practical skills such as creating user rights and templates, configuring hunt groups, managing time profiles for service operations, and understanding line configurations. Additionally, the course delves into advanced features such as VoIP extensions, comparing Voicemail Pro with Embedded Voicemail, and an overview of One-X portal. By the end of the course, participants will be equipped to effectively back up system configurations and route DDI/DID numbers, ensuring efficient communication solutions for businesses. This course is beneficial for anyone looking to excel in Avaya IP Office administration and support.
