Course WB504G : Automating Tasks with IBM Robotic Process Automation 20.12.5 Course Overview

Course WB504G : Automating Tasks with IBM Robotic Process Automation 20.12.5 Course Overview

The WB504G: Automating Tasks with IBM Robotic Process Automation 20.12.5 course provides comprehensive IBM RPA training for individuals looking to master robotic process automation (RPA) and implement it in their business processes. This course covers a wide range of topics necessary to build and deploy bots effectively.

Starting with the basics in Module 1, learners will understand how to create simple bots. Subsequent modules dive into practical skills such as File management, Web automation, Error handling, and Email automation. Advanced modules teach Orchestrating multiple bots, utilizing the RPA Studio recorder, implementing Computer vision, and Scraping documents.

Learners will also explore OCR data extraction, Chatbot integration, Machine Learning applications in RPA, and Managing business rules. Finally, the course covers best practices for reusing and administering bots, ensuring that participants are well-equipped to optimize RPA solutions in their organizations.

By the end of the training, participants will have hands-on experience and knowledge to implement IBM RPA solutions effectively, enhancing their organization's efficiency and productivity.

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Course Prerequisites

To ensure a successful learning experience in the WB504G: Automating Tasks with IBM Robotic Process Automation 20.12.5 course, participants should meet the following minimum prerequisites:


  • Basic understanding of software automation concepts and technologies
  • Familiarity with the Windows operating system environment, including file system navigation and management
  • Some experience with any programming or scripting language (e.g., JavaScript, Python, VBScript) is helpful but not mandatory
  • Knowledge of web technologies (HTML, CSS) is beneficial for web automation modules
  • An understanding of common business processes and workflows can enhance comprehension of automation use cases
  • Ability to use email clients and understand email handling for the email automation section

These prerequisites are intended to provide a foundation for the material covered in the course and are not meant to be barriers to entry. The course is designed to accommodate learners with varying levels of technical expertise, and instructors will guide participants through the concepts and practical applications of IBM Robotic Process Automation.


Target Audience for Course WB504G : Automating Tasks with IBM Robotic Process Automation 20.12.5

  1. The course WB504G trains individuals on IBM Robotic Process Automation (RPA) for automating digital tasks, ideal for IT professionals and process managers.


  2. Target Audience for Course WB504G:


  • IT Professionals seeking to implement RPA solutions
  • Process Managers looking to streamline operations
  • Business Analysts interested in process automation
  • Software Developers looking to expand their skill set into RPA
  • Quality Assurance Engineers aiming to automate testing processes
  • Project Managers overseeing automation projects
  • Operations Executives exploring cost-cutting via automation
  • Technical Support Staff who maintain and troubleshoot RPA implementations
  • RPA Consultants providing strategic advice on automation
  • Business Process Outsourcing Professionals looking to add RPA to their services
  • Data Analysts requiring automation for repetitive tasks
  • System Integrators integrating RPA into existing IT landscapes
  • Enterprise Architects designing systems with RPA components
  • Digital Transformation Specialists driving innovation through automation
  • AI and Machine Learning Enthusiasts interested in RPA's role in AI implementation


Learning Objectives - What you will Learn in this Course WB504G : Automating Tasks with IBM Robotic Process Automation 20.12.5?

Introduction to the Course's Learning Outcomes

In the WB504G course, participants will learn to automate routine tasks using IBM Robotic Process Automation (RPA) 20.12.5, with an emphasis on bot creation, web automation, error handling, and integrating machine learning.

Learning Objectives and Outcomes

  • Gain proficiency in creating simple bots for automating daily tasks, thereby understanding the core capabilities of IBM RPA.
  • Develop the skills to automate file management, which includes file sorting, renaming, and transferring using RPA Studio.
  • Learn the principles of web automation, enabling the development of bots that can interact with web elements and automate web-based processes.
  • Acquire the ability to handle errors within automated tasks to increase bot resilience and reliability in different scenarios.
  • Understand how to automate email processes, such as sending, receiving, and sorting emails, enhancing efficiency in communication management.
  • Learn how to publish and run scripts, which facilitates the sharing and deployment of RPA solutions across different environments.
  • Master the orchestration of multiple bots, ensuring coordinated task execution and optimizing workflow efficiency.
  • Develop competencies in creating workflows, which is crucial for designing complex automation involving multiple steps and decisions.
  • Get hands-on experience with the RPA Studio recorder and computer vision for automating tasks that require visual recognition and interaction.
  • Learn document scraping techniques for extracting information from documents and automating OCR data extraction from image files to streamline data processing tasks.

Technical Topic Explanation

Robotic Process Automation (RPA)

Robotic Process Automation (RPA) is a technology that uses software robots to automate repetitive, rule-based tasks that previously required human intervention. These bots can handle tasks like data entry, processing transactions, and responding to simple customer inquiries, thereby increasing efficiency and reducing errors. RPA is commonly used in industries such as banking, healthcare, and insurance to streamline operations and improve service delivery. It allows employees to focus on more complex, strategic responsibilities rather than time-consuming administrative work. This fosters not only operational efficiency but also employee satisfaction and engagement.

File management

File management is the system by which electronic files are named, stored, organized, and maintained on computers or servers for easy access and use. It involves various operations such as creating, moving, copying, and deleting files, as well as managing directories or folders that contain these files. Effective file management ensures that files are easy to locate and safeguarded from loss or accidental deletion, contributing to efficient workflow and productivity within personal or professional environments. It also encompasses implementing permissions for who can access files, ensuring data security and privacy.

Web automation

Web automation is the use of software technology to automate tasks and processes on the internet, enhancing efficiency and reducing human error. It involves programming software robots to execute repetitive actions such as data entry, form submission, or scraping information from websites. This automation can support various business functions, including marketing, customer service, and IT operations. By automating routine tasks, web automation saves time and allows employees to focus on more strategic work.

Error handling

Error handling refers to methods used in software programming to manage and respond to errors gracefully. It ensures that when an error occurs, the system can process it without crashing and can give useful feedback to the user. Good error handling helps maintain performance and improves the reliability of applications by managing exceptions effectively. Error handling allows the program to continue its function or close safely if the error is critical. This is especially important in complex systems, ensuring minimal disruption and maintaining user confidence and system integrity.

Email automation

Email automation is the process of sending out emails automatically, based on specific triggers and schedules. This technology allows businesses to send personalized, timely messages to individuals without manual effort each time. It's used for a variety of purposes such as welcoming new subscribers, confirming orders, or delivering targeted marketing campaigns. By employing email automation, companies can enhance their engagement with customers, improve efficiency, and ensure consistent communication is maintained. This tool is pivotal for building relationships and driving marketing success through regular and relevant contact with the audience.

Orchestrating multiple bots

Orchestrating multiple bots involves coordinating various automated software applications, known as bots, to work together seamlessly to complete complex tasks efficiently. These bots interact and collaborate to handle different parts of a process, enhancing productivity and reducing errors. This orchestration is crucial in businesses where multiple automated tasks need to be synchronized to achieve optimal performance and outcomes. By effectively managing these bots, organizations can streamline operations, allocate human resources more strategically, and achieve faster processing times. This method is integral to modern RPA (Robotic Process Automation) strategies.

RPA Studio recorder

RPA Studio recorder is a tool used in Robotic Process Automation (RPA) to capture and document the specific actions a user takes on their computer, such as mouse clicks and keyboard inputs. These recordings are then used to automate repetitive tasks. By creating a 'script', the recorder enables software robots to mimic those actions, increasing efficiency and reducing manual effort. This automation can significantly improve company operations by reducing errors and freeing up employees for higher-value work.

Computer vision

Computer vision is a field of artificial intelligence that trains computers to interpret and understand the visual world. Using digital images from cameras and videos, and deep learning models, machines can accurately identify and classify objects, and then react to what they "see." This technology is applied in various industries for tasks like automated inspection, surveillance, and autonomous vehicles. By mimicking the complexity of human vision, computer vision helps to automate tasks that normally require human visual comprehension, enhancing efficiency and accuracy in processes.

Scraping documents

Scraping documents refers to the process of automatically extracting data from digital documents. This method is employed to gather specific information from a range of file formats like PDFs, web pages, or other text-based documents. The data extracted can then be used for various purposes such as data analysis, content management, or digital archiving. The technique involves programming software or bots to recognize and retrieve relevant information, thus making the process efficient and reducing the need for manual data entry. It's a useful tool in data-driven fields, enhancing productivity and data consistency.

OCR data extraction

OCR data extraction is a technology that reads text from images and documents automatically. It converts photos, PDFs, and scans into editable and searchable data. Businesses use OCR to digitize records, automate data entry, and streamline document processing, making it easier to manage information and reduce human error. This tool is essential in environments with lots of paperwork, improving efficiency and accuracy in data handling.

Chatbot integration

Chatbot integration involves embedding an automated conversation system into websites or apps to simulate human-like interactions. These digital assistants can handle inquiries, support customers, or facilitate transactions efficiently 24/7. This integration helps businesses improve customer engagement, streamline processes, and gather insights through user interactions. Usually, developers use programming interfaces or specialized platforms for seamless chatbot integration into existing digital environments. This enhances user experience and operational efficiency without requiring users to switch between communication channels.

Managing business rules

Managing business rules involves defining, organizing, and applying the specific guidelines and criteria that govern how various business processes function. This is crucial as it ensures consistency, compliance, and efficiency within operations. Clear rules help in automating decisions and streamlining tasks, leading to more effective management and implementation of strategies. Businesses typically use specialized software or platforms to manage these rules efficiently, ensuring adaptability to change and improved responsiveness to marketplace demands. The result is a more agile, consistent, and compliant business operation.

Target Audience for Course WB504G : Automating Tasks with IBM Robotic Process Automation 20.12.5

  1. The course WB504G trains individuals on IBM Robotic Process Automation (RPA) for automating digital tasks, ideal for IT professionals and process managers.


  2. Target Audience for Course WB504G:


  • IT Professionals seeking to implement RPA solutions
  • Process Managers looking to streamline operations
  • Business Analysts interested in process automation
  • Software Developers looking to expand their skill set into RPA
  • Quality Assurance Engineers aiming to automate testing processes
  • Project Managers overseeing automation projects
  • Operations Executives exploring cost-cutting via automation
  • Technical Support Staff who maintain and troubleshoot RPA implementations
  • RPA Consultants providing strategic advice on automation
  • Business Process Outsourcing Professionals looking to add RPA to their services
  • Data Analysts requiring automation for repetitive tasks
  • System Integrators integrating RPA into existing IT landscapes
  • Enterprise Architects designing systems with RPA components
  • Digital Transformation Specialists driving innovation through automation
  • AI and Machine Learning Enthusiasts interested in RPA's role in AI implementation


Learning Objectives - What you will Learn in this Course WB504G : Automating Tasks with IBM Robotic Process Automation 20.12.5?

Introduction to the Course's Learning Outcomes

In the WB504G course, participants will learn to automate routine tasks using IBM Robotic Process Automation (RPA) 20.12.5, with an emphasis on bot creation, web automation, error handling, and integrating machine learning.

Learning Objectives and Outcomes

  • Gain proficiency in creating simple bots for automating daily tasks, thereby understanding the core capabilities of IBM RPA.
  • Develop the skills to automate file management, which includes file sorting, renaming, and transferring using RPA Studio.
  • Learn the principles of web automation, enabling the development of bots that can interact with web elements and automate web-based processes.
  • Acquire the ability to handle errors within automated tasks to increase bot resilience and reliability in different scenarios.
  • Understand how to automate email processes, such as sending, receiving, and sorting emails, enhancing efficiency in communication management.
  • Learn how to publish and run scripts, which facilitates the sharing and deployment of RPA solutions across different environments.
  • Master the orchestration of multiple bots, ensuring coordinated task execution and optimizing workflow efficiency.
  • Develop competencies in creating workflows, which is crucial for designing complex automation involving multiple steps and decisions.
  • Get hands-on experience with the RPA Studio recorder and computer vision for automating tasks that require visual recognition and interaction.
  • Learn document scraping techniques for extracting information from documents and automating OCR data extraction from image files to streamline data processing tasks.