Certified Manager of Quality/Organizational Excellence Certification Preparation (ASQ CMQ/OE) Course Overview

Certified Manager of Quality/Organizational Excellence Certification Preparation (ASQ CMQ/OE) Course Overview

The Certified Manager of Quality/Organizational Excellence (ASQ CMQ/OE) course prepares professionals to lead and champion process-improvement initiatives that can have a regional or global focus in a variety of service and industrial settings. The course equips learners with a broad understanding of strategic and operational aspects of an organization and how to enhance productivity, efficiency, and effectiveness.

Module 1: Leadership lessons delve into organizational leadership concepts, theories, and the necessary skills to manage and guide a team towards achieving quality objectives.

Module 2: Strategic Plan Development and Deployment covers the formulation and execution of strategic plans that align with the organizational vision and mission.

Module 3: Management Elements and Methods explores the essential managerial components and methodologies for quality and organizational excellence.

Module 4: Quality Management Tools introduces the various tools and techniques for managing and improving quality.

Module 5: Customer-Focused Organizations emphasizes the importance of customer satisfaction and strategies to ensure it.

Module 6: Supply Chain Management discusses the coordination and management of the logistics involved in sourcing and delivery of goods and services.

Module 7: Training and Development covers the design and implementation of effective training programs to enhance workforce competence.

This certification course will help learners to develop a comprehensive skill set that is valuable for career advancement in quality management and organizational excellence.

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Course Prerequisites

Certainly! To ensure students are well-prepared for the Certified Manager of Quality/Organizational Excellence (CMQ/OE) certification preparation course, here are the minimum required prerequisites:


  • A basic understanding of quality management principles and the commitment to continuous improvement within an organization.
  • Familiarity with core leadership concepts and the ability to apply them in a team or organizational setting.
  • Knowledge of strategic planning processes and the ability to contribute to the development and deployment of organizational strategies.
  • Exposure to various management techniques, including planning, decision-making, and problem-solving.
  • An understanding of fundamental quality management tools and their applications for process and performance improvement.
  • Awareness of the importance of customer satisfaction and experience in designing customer-focused processes and services.
  • Insight into supply chain management and its impact on an organization's overall quality and operational performance.
  • An appreciation for the role of training and development in enhancing organizational capabilities and employee skill sets.

These prerequisites are designed to ensure that participants have a foundational knowledge base that will enable them to fully benefit from the course material and ultimately prepare for the ASQ CMQ/OE certification exam effectively.


Target Audience for Certified Manager of Quality/Organizational Excellence Certification Preparation (ASQ CMQ/OE)

  1. The ASQ CMQ/OE course equips professionals with expertise in quality management and organizational excellence. Ideal for those seeking leadership roles in quality assurance.


  2. Target audience for the Certified Manager of Quality/Organizational Excellence Certification Preparation course includes:


  • Quality Managers
  • Operations Managers
  • Quality Assurance Professionals
  • Quality Engineers
  • Process Improvement Specialists
  • Organizational Excellence Consultants
  • Production Managers
  • Supply Chain Managers
  • Quality Analysts
  • Continuous Improvement Managers
  • Quality Auditors
  • Management Consultants
  • Production Supervisors
  • Quality Control Professionals
  • ISO Auditors and Consultants
  • Lean Six Sigma Professionals
  • Risk Managers
  • Strategic Planners
  • Human Resource Professionals involved in Training and Development


Learning Objectives - What you will Learn in this Certified Manager of Quality/Organizational Excellence Certification Preparation (ASQ CMQ/OE)?

Introduction to the Course's Learning Outcomes and Concepts Covered:

Prepare for the ASQ CMQ/OE certification with a comprehensive course covering leadership principles, strategic planning, quality management tools, customer focus, supply chain management, and training development.

Learning Objectives and Outcomes:

  • Understand the roles and responsibilities of a manager of quality/organizational excellence.
  • Learn to develop and implement strategic plans that align with organizational goals.
  • Master management elements and methods to enhance organizational performance.
  • Gain proficiency in using various quality management tools for process improvement.
  • Acquire skills to create and maintain customer-focused organizations for improved satisfaction.
  • Understand the intricacies of supply chain management and its impact on quality.
  • Learn the best practices for supplier management and development.
  • Develop competencies in training and development to build a high-performing workforce.
  • Gain insights into measuring and analyzing organizational performance for continuous improvement.
  • Prepare effectively for the ASQ CMQ/OE certification exam through knowledge application and practice.

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