Certified Manager of Quality/Organizational Excellence Certification Preparation (ASQ CMQ/OE) Course Overview

The Certified Manager of Quality/Organizational Excellence (ASQ CMQ/OE) course prepares professionals to lead and champion process-improvement initiatives that can have a regional or global focus in a variety of service and industrial settings. The course equips learners with a broad understanding of strategic and operational aspects of an organization and how to enhance productivity, efficiency, and effectiveness.

Module 1: Leadership lessons delve into organizational leadership concepts, theories, and the necessary skills to manage and guide a team towards achieving quality objectives.

Module 2: Strategic Plan Development and Deployment covers the formulation and execution of strategic plans that align with the organizational vision and mission.

Module 3: Management Elements and Methods explores the essential managerial components and methodologies for quality and organizational excellence.

Module 4: Quality Management Tools introduces the various tools and techniques for managing and improving quality.

Module 5: Customer-Focused Organizations emphasizes the importance of customer satisfaction and strategies to ensure it.

Module 6: Supply Chain Management discusses the coordination and management of the logistics involved in sourcing and delivery of goods and services.

Module 7: Training and Development covers the design and implementation of effective training programs to enhance workforce competence.

This certification course will help learners to develop a comprehensive skill set that is valuable for career advancement in quality management and organizational excellence.