Unable to find what you're searching for?
We're here to help you find itThe Amazon Contact Center Course at Koenig Solutions offers participants an in-depth understanding of the core functionalities and best practices for managing contact centers using Amazon's powerful tools. By the end of this course, learners will be able to effectively design, implement, and optimize a contact center tailored to specific business needs. Key learning objectives include mastering customer service techniques, utilizing automated workflows, and analyzing performance metrics for continuous improvement. Through hands-on exercises, participants will gain practical experience that can be applied immediately in their professional roles, ensuring they are equipped with the necessary skills to enhance customer engagement and satisfaction in any organization.
Purchase This Course
USD
View Fees Breakdown
| Course Fee | 575 |
|
Total Fees |
575 (USD) |
♱ Excluding VAT/GST
You can request classroom training in any city on any date by Requesting More Information
♱ Excluding VAT/GST
You can request classroom training in any city on any date by Requesting More Information
Amazon Contact Center is a specialized training course designed to equip professionals with the skills needed to manage and optimize customer interactions within Amazon's dynamic contact center environment.
Target Audience & Job Roles:
The Amazon Contact Center course equips participants with essential skills to effectively manage and optimize customer interactions using Amazon Connect, focusing on enhancing customer experience and operational efficiency.
