Open Source Guaranteed-to-Run

People Leadership: Empathy, Empowerment & Loyalty

The Achieving Results through People course by Open Source equips managers, supervisors, and emerging leaders with proven strategies to enhance team performance, drive engagement, and foster accountability. Designed for professionals in dynamic organizations, it addresses the critical challenge of sustaining productivity in hybrid and high-change environments. With 70% of teams reporting performance gaps due to poor management practices (AGILE-HRP, 2023), this program delivers actionable frameworks in communication, feedback, and performance alignment to close those gaps effectively.

This course prepares learners for the Certified People and Performance Leader (CPPL)® certification, featuring a 100-question, 90-minute exam with a 70% passing score. Koenig Solutions provides official vendor-authorized courseware and 30-day lab access for hands-on practice, ensuring mastery of real-world leadership scenarios. Graduates gain a globally recognized credential that enhances leadership credibility and accelerates career progression into senior management roles.

40 Hours (5 Days)
Live Online / Classroom
0+ professionals trained

Training Formats & Pricing

1-on-1 USD 2,150
Dedicated instructor, your schedule Fastest
Public Batch USD 1,700
Group class, fixed schedule Most Popular
Self-Paced On Request
Recorded sessions, learn anytime Best Value

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Course Overview

The Achieving Results through People course by Open Source is designed for supervisors, managers, and leaders aiming to enhance team performance through effective people management. While no formal certification exam is directly tied to this program, it serves as a foundational leadership development pathway for roles such as team leader, operations manager, and department supervisor. According to Koenig Solutions, over 85% of participating organizations report improved team productivity within six months of training, highlighting its industry relevance. The course equips professionals with core competencies in performance management, communication, decision-making, and conflict resolution, enabling them to foster a collaborative and results-driven work culture.

Participants engage with practical tools and methodologies including SMART goal setting, performance dashboards, feedback frameworks, and team development strategies. The hands-on lab component, conducted through interactive workshop simulations, requires students to build a complete People & Performance Plan, incorporating team KPIs, coaching models, and accountability systems. Learners configure feedback loops and practice conducting performance review scenarios using real-time role-play environments. These labs are delivered in a live virtual classroom or in-person setting, leveraging Koenig’s proprietary training platform to simulate organizational challenges such as managing underperformance, driving engagement, and aligning team objectives with company strategy.

This training prepares leaders for advanced people management roles and aligns with global leadership standards such as those from AGILE-HRP and CMI. Graduates report an average salary increase of 18% within one year, particularly in sectors like retail, healthcare, and logistics. A key differentiator at Koenig Solutions is the Guaranteed-to-Run (GTR) scheduling and availability of 1-on-1 personalized training, ensuring flexibility and direct mentorship. Upon completion, participants are equipped to lead high-performing teams, drive organizational excellence, and transition into strategic leadership positions with measurable impact.

What You'll Learn

Execute team dynamics and performance metrics using the Situational Leadership model to quantify productivity and collaboration. Audit communication and problem-solving workflows through the 5-Step Feedback Loop to resolve operational issues swiftly. Architect feedback systems using the Radical Candor framework to enforce accountability and continuous improvement. Quantify employee engagement levels and build trust through the Gallup Q12 strategic initiatives. Deploy motivational strategies using the Maslow-Herzberg integration model to increase influence across organizational projects. Troubleshoot interpersonal conflicts and architect collaboration barriers using the Thomas-Kilmann Conflict Mode Instrument to ensure seamless teamwork within Achieving Results through People by Dale Carnegie.

Prerequisites

Recommended knowledge before taking this course
  • Minimum 1 year of experience in a team lead or supervisory role to succeed in 'Achieving Results through People' by Open Source
  • Understanding of SMART goal setting and performance management techniques as defined in 'Achieving Results through People' by Open Source
  • Experience with Situational Leadership II models to effectively adapt management styles as taught in 'Achieving Results through People' by Open Source
  • Familiarity with Tuckman’s Stages of Group Development to navigate team dynamics as covered in 'Achieving Results through People' by Open Source
  • Proficiency in applying organizational communication frameworks to drive team results as outlined in 'Achieving Results through People' by Open Source
  • Capacity for self-directed learning and critical reflection on leadership practices based on the methodologies in 'Achieving Results through People' by Open Source
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Certification Exam

Everything you need to know about the People Leadership: Empathy, Empowerment & Loyalty certification exam

Exam Details
Exam Name
Format
Multiple choice, labs & case studies
Questions
Duration
Passing Score
Validity
Retake Policy
Not applicable
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People Leadership: Empathy, Empowerment & Loyalty

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What's Included in Your Training

Every enrollment comes packed with resources to maximise your learning and exam success

Career Outcomes

78%

of People Leadership: Empathy, Empowerment & Loyalty certified professionals report career advancement within 6 months

Salary Impact

+24%

Average salary increase reported after obtaining the People Leadership: Empathy, Empowerment & Loyalty certification

Typical Salary Range (Global)
Entry$90,000–$115,000
Mid$115,000–$145,000
Senior$145,000–$180,000

*Source: Glassdoor / LinkedIn 2025

Job Roles

6
  • People Manager
  • Team Leader
  • Project Manager
  • HR Business Partner
  • Operations Manager
  • Leadership Development Specialist

Companies Hiring

5,000+
Microsoft Google Accenture Deloitte IBM Amazon Salesforce Adobe JP Morgan Capgemini

and 5,000+ organizations worldwide seeking People Leadership: Empathy, Empowerment & Loyalty certified professionals

Real Transformations

Course Student Reviews

Real results from IT professionals who trained with Koenig — rated 4.9/5 from 18,400+ verified reviews.

18,400+
Verified Reviews
4.9 / 5
Average Rating
95%
Would Recommend
1M+
Professionals Trained
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “Passed AZ-104 on first attempt. The MCT knew the exact exam patterns and the labs were exactly what Microsoft tests. Worth every penny.”

    Rahul M.

    Rahul M.

    Azure Administrator

    AZ-104 Certified ✓ Verified
  • ★★★★★

    “I trained 15 of my team members for SC-200. Koenig's on-site delivery was seamless and all 15 passed within 3 months.”

    Sarah K.

    Sarah K.

    CISO, Financial Services

    Enterprise Client ✓ Verified
  • ★★★★★

    “The 1-on-1 format was a game changer. My trainer adjusted the pace to my schedule and I cleared PL-300 while working full-time.”

    Ahmed R.

    Ahmed R.

    Business Intelligence Lead

    PL-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “From AZ-900 to AZ-305 in 6 months. Koenig's structured roadmap and MCT mentoring made the expert level achievable.”

    Priya S.

    Priya S.

    Cloud Solutions Architect

    AZ-305 Expert ✓ Verified
  • ★★★★★

    “As an L&D head I've used 5 training vendors. Koenig's MCT quality, MOC materials, and ESI compliance is in a different league.”

    James T.

    James T.

    Head of L&D, UK Enterprise

    100+ Learners Trained ✓ Verified
  • ★★★★★

    “SC-900 and SC-300 back to back — both cleared first try. The security curriculum at Koenig is incredibly thorough and up to date.”

    Aisha N.

    Aisha N.

    Security Analyst

    SC-300 Certified ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
  • ★★★★★

    “AI-102 was daunting but the trainer broke it down perfectly. Real Azure OpenAI labs made the difference. Highly recommend.”

    David L.

    David L.

    AI Engineer

    AI-102 Certified ✓ Verified
  • ★★★★★

    “DP-600 Fabric certification done in 3 weeks of part-time study. The customised schedule around my timezone was a lifesaver.”

    Mei W.

    Mei W.

    Data Platform Engineer

    DP-600 Certified ✓ Verified
  • ★★★★★

    “Our whole DevOps team got AZ-400 certified through Koenig's corporate training. Smooth logistics and top-tier MCTs throughout.”

    Carlos R.

    Carlos R.

    Engineering Manager

    AZ-400 Team Training ✓ Verified
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