Transforming Sales Delivery with SAP QM for Quality Assurance

28 Oct 2025 09:30 AM CST

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Webinar Overview

This webinar focuses on the integration of SAP Quality Management (QM) with Sales and Distribution (SD) to ensure product quality and customer satisfaction throughout the order-to-delivery process. Participants will explore how SAP QM supports in-process quality checks, delivery inspections, and customer complaint handling in SAP S/4HANA. The session covers real-time business scenarios, including how quality notifications and inspection lots are triggered during delivery and sales returns, helping organizations maintain high-quality standards and enhance customer trust.

Key Points

Quality Management
Sales and Distribution
Order-to-Cash Process
Customer Quality

Meet The Trainer

Imran Ali MR

A certified trainer with a proven track record in effective program delivery, adept at various learning methods, including SAP ERP modules and S4 HANA. Experienced in strategic talent management and skilled in multiple teaching techniques; affiliated with Koenig since July 2023.

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