Essential Soft Skills for First-Time Leaders - Succeed with Confidence

24 Oct 2025 09:30 AM CST

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Webinar Overview

Stepping into management? Technical skills won’t save you now — soft skills will. This essential session equips first-time managers with the human-centered tools to lead confidently: from delivering feedback that lands, to running effective 1:1s, to navigating conflict without avoidance. Learn how to build trust quickly, delegate without guilt, and set boundaries while staying approachable. We’ll bust the myth that “being liked” equals good leadership — and replace it with presence, clarity, and consistency. Your team doesn’t need a hero. They need a grounded, emotionally intelligent leader.

Key Points

Framing feedback as growth-focused, not criticism, to reduce defensiveness.
Structuring 1:1s around listening, not reporting, to uncover real team needs.
Setting clear expectations early to prevent misalignment and resentment.
Practicing “calm authority” — leading with confidence without needing to control.
Saying “I don’t know — let’s figure it out” to model humility and collaboration.

Meet The Trainer

Marwan Mohammed Mokhtar Mohamed Metwally

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