Hospitality and Service Etiquette - Elevate Guest Experience with Professional Excellence

17 Sep 2025   10:30 AM CST

  • Free Webinar
  • Live Q&A
  • Free Participation Certificate
  • Learn from Industry Experts

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Webinar Overview
WebinarSummary This course trains professionals to provide courteous, professional, and consistent service in hospitality or client-facing roles. It focuses on creating positive experiences through proper manners, communication, and attention to detail.
Key Points

Key Points

  • Importance of first impressions in service.
  • Professional greetings and introductions.
  • Courteous verbal and non-verbal communication.
  • Anticipating and meeting customer needs.
Meet The Trainer
Shrey Saxena
Shrey Saxena

Experienced trainer in soft skills and personality development, specializing in corporate and student programs covering leadership, emotional intelligence, team building, communication, and presentation skills. Successfully enhanced team performance, collaboration, and workplace wellness through tailored initiatives and interactive workshops.

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