Role of ITIL in Service Management

15 Sep 2025   07:30 AM CST

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Webinar Overview
Webinar summary: In this webinar there will be Discussion about ITIL as a framework and how it can help organizations in delivering high quality IT services and value to consumers.
Key Points

  • Introduction to ITIL, Certification Journey of ITIL, Exam Overview,
  • Introduction of ITIL key concepts and Guiding Principles
  • Overview of Service Value System.
Meet The Trainer
Richa Singh
Richa Singh

An effective communicator with strong analytical, problem-solving, and organizational skills, I enjoy interactive solutions and making training fun and educational. With over 15 years in the education and training industry, I have worked globally with prestigious clients.

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