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Webinar Overview
Key Points
An experienced corporate trainer specializing in cybersecurity and privacy, adept in program delivery and creating engaging content for diverse audiences. Skilled in live cybercrime investigations, network security, and cyber awareness, with extensive tool proficiency and privacy education development. Certified in multiple information security disciplines.
Webinar Summary:
This interactive webinar introduces participants to the fundamentals of Microsoft Copilot, showcasing its core capabilities and practical applications. Through a live demonstration, attendees will learn how to craft effective prompts that drive high-quality results, while exploring how Copilot accelerates content creation and research workflows.the webinar concludes with a best practices checklist, equipping participants with clear strategies for ongoing, confident usage of Copilot in their professional and creative tasks.
20 Jul 2026 | 02:30 AM CST 1 Hour
Webinar Summary:
This webinar explores how Copilot-powered AI agents transform customer service operations in Dynamics 365. It covers automated case creation, routing, resolution suggestions, and escalation handling using Dataverse and Power Automate.
20 Jul 2026 | 09:30 AM CST 1 Hour
Webinar Summary:
In this webinar we will Improve professional email writing skills with best practices for tone, clarity, structure, and responsiveness to enhance workplace communication.
20 Jul 2026 | 04:30 AM CST 1 Hour
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