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Anup Sharma, a certified Soft Skills Trainer with over eight years of experience, excels in academic and corporate settings. At Koenig Solutions, he delivers effective people management and business skills training, and he has a proven track record at Foundation for Ed-Equity and The Knowledge Academy. His academic background and practical approach lead to high learner success rates.
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ITIL emphasizes aligning IT services with business objectives. By understanding and addressing business needs, ITIL helps ensure that IT investments deliver tangible business value, such as reduced costs, improved customer satisfaction, and increased productivity.ITIL promotes best practices for managing incidents, problems, changes, and other aspects of IT service delivery. This results in improved service quality, reduced downtime, and a more positive user experience
26 Feb 2026 | 06:30 AM CST 1 Hour
Webinar Summary:
macOS is a powerful and stable platform — but even the best systems can encounter issues. Whether you're managing a fleet of Macs in an enterprise or supporting users in a small office, troubleshooting macOS requires a solid understanding of its architecture, tools, and hidden features. In this in-depth webinar, you’ll learn professional-level troubleshooting techniques for macOS. We’ll cover everything from diagnosing system slowdowns to resolving kernel panics, fixing network issues, and recovering from boot failures. You’ll walk away with practical skills and real-world solutions you can apply immediately to keep macOS running smoothly.
26 Feb 2026 | 04:30 AM CST 1 Hour
Webinar Summary:
In this webinar, we explored the fundamentals of critical thinking and problem-solving techniques essential for navigating complex challenges in various aspects of life. From analyzing situations effectively to devising innovative solutions, attendees gained valuable insights and practical strategies to enhance their cognitive abilities and decision-making skills.
26 Feb 2026 | 01:30 AM CST 1 Hour