VMware Workspace ONE: Unified Endpoint Management Troubleshooting [V21.x]


VMware Workspace ONE: Unified Endpoint Management Troubleshooting [V21.x] Certification Training Course Overview

Enroll for the 2-days VMware Workspace ONE: Unified Endpoint Management Troubleshooting [V21.x] course from Koenig Solutions accredited by VMware. In this two-day course, you learn to investigate, analyze, and determine issues that might occur with all the different components of VMware Workspace ONE® UEM. Understanding how to effectively troubleshoot product issues enables administrators to understand how product services communicate and function—in turn optimizing service and software health management. Troubleshooting is the backbone of service maintenance and management.

Target Audience:

Workspace ONE administrators, account managers, solutions architects, solutions engineers, sales engineers, technical support engineers, and consultants


VMware Workspace ONE: Unified Endpoint Management Troubleshooting [V21.x] (16 Hours) Download Course Contents

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9 AM - 5 PM (Flexible Time Slots for 4 hours option)




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Course Prerequisites

This course requires completion of one of the following courses:

  • VMware Workspace ONE: Skills for Unified Endpoint Management


          OR

  • VMware Workspace ONE: Unified Endpoint Management Bootcamp

By the end of the course, you should be able to meet the following objectives:

  • Summarize basic troubleshooting methodology
  • Outline common troubleshooting techniques in the Workspace ONE UEM Console
  • Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM Console
  • Summarize common troubleshooting strategies for Workspace ONE UEM managed devices
  • Outline common application management troubleshooting techniques in the Workspace ONE UEM Console
  • Summarize common troubleshooting techniques for email management in the Workspace ONE UEM Console
  • Explain common troubleshooting approaches for the Workspace ONE UAG platform and individual edge services
  • Outline useful troubleshooting tools like Self-service Portal and VMware Workspace ONE® Assist™