CompTIA A+ 1001-1002 Quiz Questions and Answers

Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system. She tried going back to her old desktop, which she now only uses for email, but received the same message. The technician checks the account and sees a comment that Ann requires a special network setup to connect to the banking software. Which of the following should the technician do to resolve the issue?

Answer :
  • Set the laptop configuration to DHCP to prevent conflicts

An end-user wants to have a second monitor installed on a laptop. Which of the following would allow a technician to configure the laptop to show both screens once the cable is connected?

Answer :
  • Adjust the monitor display settings

A user’s phone contains customer’s PII. The user cannot have the phone automatically wiped because the data is very valuable. Which of the following is the best method of securing the phone?

Answer :
  • Fingerprint lock

A technician has been asked to recommend antivirus software for a home PC, but the user does not want to pay for a license. Which of the following license type should the technician recommend?

Answer :
  • Open license

A technician receives a cellular from a manager. The technician is instructed to download a service manual directly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet. Which of the following would be the most appropriate connections for the technician to use?

Answer :
  • Hotspot

The cloud model that represents a company maintaining some data in on-premise storage and some data in cloud-based storage is known as:

Answer :
  • hybrid

A network administrator is attempting to access the firewall while inside the datacenter. Which of the following peripherals must be connected to do so?

Answer :
  • KVM

A user connects a laptop to a docking station but is unable to see an image on the external monitor. The user tests the docking station USB ports, and they are working fine. Which of the following should be done next?

Answer :
  • Configure extended display mode

Company management wants to be able to give users the ability to work remotely during periods of bad weather. Which of the following should be enabled to allow the workforce to do this?

Answer :
  • VPN

A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know how much it will cost.

Answer :
  • Remove the case and organize the parts.